Trusted Agent profile · Cheltenham
★★★★★
141 reviews across 2 platforms
1-3 Shurdington Road, Cheltenham, GL53 0JB
Peter Ball and Co's office in Cheltenham, at 1-3 Shurdington Road, is rated 4.7 out of 5 across 141 reviews on two platforms, including 134 Google reviews rated 4.8.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleA very professional service and always at the end of the phone for advice. Swift turnaround on my property from one tenant to new one can not recommend highly enough Mark and Belinda always go above and beyondPositiveResponsiveness, Professionalism
Thanks Michelle for your kind comments-delighted you are pleased with the service. Kind regards Mark
5/5
GoogleBeen a fantastic agent for me for the past 4 years. Thanks to Elaine, Emma and all the team!
5/5
GoogleI have found Peter Ball & Co. Lettings department to be thoroughly professional and highly responsive throughout the years that I have been dealing with them. All departments handle their responsibilities in a courteous and professional manner, with nothing being too much trouble. I thoroughly recommend the organisation to anyone who is thinking of becoming a landlord or who is looking fo a change of agent.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHave used Peter Ball For all of our Property Rentals for the past ten years and have always found the service first class ,they look after the maintenance , collection of rents and tenants contracts and they pay me on time every month.PositiveProfessionalism
Hi John Many thanks-much appreciated-Mark
5/5
GoogleSuperb experience. Jamie has been extremely helpful with his quick feedback and knowledge. Nothing too much trouble. Highly recommend.
5/5
GoogleExcellent service , selling our house . Outstanding customer service from everyone at Peter Ball , Could not have had a better experience . Highly professional from beginning to end .
Good afternoon Mr Garland, thank you for taking time to leave us a review and thanks for giving us a 5 star rating! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleExtremely professional and efficient, friendly, welcoming, looking after their clients and creating a lovely experience for them. A real pleasure dealing with them. After letting from several agencies, finally I found one that is exactly how it should be and going one extra mile for their clients. Thank you for everything. You’re the best. Congratulations.
5/5
GoogleHave been letting with Peter Ball for over 6 years. They have always been exceptionally professional and queries are always dealt with in a quick manner with minimal fuss. We usually deal with Emma, who is phenomenal, or Elaine, who is superb, but the letting steam as a whole are faultless in our experience. Nothing is ever too much and the communication is fantastic.PositiveResponsiveness, Professionalism
5/5
GoogleI chanced upon Peter Ball & Co when I was looking for three estate agents to provide a valuation for probate. I later chose them to handle the sale of my late parents' home. For both exercises they were friendly, helpful and efficient. The initial probate valuation was carried out straight away and the sale was very quick. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI believe my conveyance would never have gone through had it not been for Lesley Rhodes. Her patience, politeness, professionalism, calmness and diligence were remarkable. It was easier to communicate with Lesley than with my solicitor. She always replied quickly to my emails and was open and honest through the whole process. She is a fantastic asset to Peter Ball & Co. Thank you LesleyPositiveResponsiveness
5/5
GoogleWe've been dealing mainly with Alan and Emily, and we can't thank them enough - super friendly, professional and responsive service. They put our house on the market, sold it and found us a new home in 5 DAYS!!! Everyone we have spoken to in the Peter Ball offices has gone out of their way to help us out. I can't recommend these guys highly enough - absolutely faultless.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur estate agent, Emily, was very professional and efficient and responded very quickly to any correspondence. Do recommend them!
Thank you so much for your review! We're so pleased to hear that you had a great experience with Emily and the rest of the team at Cheltenham.
5/5
GoogleFelsa has been such a great help! Lots of knowledge of the local area!
1/5
TrustpilotHorrendous property management
Became a tenant after LandLord moved from another agent that held them to account, terrible service, especially when property manager is not available, never anyone else in the office with knowledge enough to help
5/5
GoogleVery straight forward estate agents. Listened to what I wanted and provided advice based on that. As a result my sale was agreed with 24 hours! Marvelous service. Lots of communication and regular check ins to keep me up to date with the progress of the sale. Very friendly staff.
5/5
GoogleWe were very pleased that we decided to instruct Peter Ball to deal with the executor sale of my late aunts property. We live 3 hours away from Cheltenham. Therefore, we appreciate the professionalism, friendly, very helpful, supportive and pro-active service that we have received from Jamie and his colleagues. We have no hesitation in recommending them to any prospective seller.
5/5
GooglePeter Ball are always very professional and offer a very good service. 100% recommended.
Dear Mr Berryman, thank you so much for your lovely review! We're really pleased to hear that you had a great experience with the team in Cheltenham!
5/5
GoogleA very efficient and personal service from all at Peter Ball in selling my late father’s property. I had complete confidence in their advice and it was a seamless service. Thank you
5/5
GoogleI originally purchased my property with Peter Ball in 2015 and was that impressed when it came to selling they were my first choice again, from the first call they were amazing , the listing , the communication , everything was great. Peter Ball sold the property within a week for above the asking price and I couldn’t recommend them enough.
5/5
GoogleI have been using Peter Ball & Co since 2019 and they have been brilliant! Always on hand, and always happy to help in anyway they can! Big shout out especially to the lettings team including Elaine and Emma! Always friendly and kind. Will definitely use them if needed again in the future!
5/5
GoogleAs a long standing client of Peter Ball for many years, we have had an excellent experience with them. All matters have been dealt with promptly and they have always found excellent tenants quickly. we would highly recommend their services to anyone thinking about letting a property in the area.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHighly recommended! So lovely to deal with a company that understands and respects your needs and personal circumstances; making you feel like a valued customer. Belinda and Edward worked so hard to help me and my daughter relocate back to Cheltenham - professional, friendly and just thoroughly wonderful! Thank you so much!
5/5
GoogleHad a valuation carried out of my property by Alan who was very friendly, professional, and very clearly explained the selling process and everything involved. Highly recommend Peter Ball!
5/5
GoogleWe would highly recommend Peter Ball Estate Agents for buying and selling your property …we have recently just sold and bought a property through them and had a great service through out , we were kept fully updated on the progress of our …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Ball and Co's Cheltenham office has 141 reviews across two platforms: 134 on Google, 7 on Trustpilot (across the whole business).
Peter Ball and Co Cheltenham is rated 4.7 out of 5 across all 141 reviews, and 4.8 out of 5 on Google from 134 reviews.
Peter Ball and Co Cheltenham, 1-3 Shurdington Road, Cheltenham, GL53 0JB.
