1/5
Trustpilotvile spiteful group of criminals
Trusted Agent profile · Cheltenham
Peter Ball and Co Cheltenham reviews
★★★★★
141 reviews across 2 platforms
1-3 Shurdington Road, Cheltenham, GL53 0JB
Peter Ball and Co's office in Cheltenham, at 1-3 Shurdington Road, is rated 4.7 out of 5 across 141 reviews on two platforms, including 134 Google reviews rated 4.8.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have been very impressed with Ricardo, Alan and the rest of the team at Peter Ball. They were reassuring and great to work with, allowing the sale of my house to roll stress free and efficiently. Many thanks.
5/5
TrustpilotAmazing experience
Amazing experience. Clear comms. Wonderful demeanour. Customer focused.
5/5
GoogleI as a landlord I have been using Peter Ball for quite a number of years,their help on various occasions has been invaluable to me. Always professional but with a very approachable manner. Emma and Elaine as well as the rest of the letting team give an excellent service.PositiveProfessionalism
5/5
GoogleGreat team at Peter Ball and Co if you’re a tenant. Nothing is too much trouble. Particular credit to Emma Batsford who was very responsive and friendly throughout our tenancy. It was a pleasure to be a tenant for 12 months and I’d thoroughly recommend to friends and family.
5/5
GoogleSuper professional and friendly team, and the communication even after I'd settled into my newly letted property is second to none.
Agent replied · 24 August 2024
Hi Callum Thanks so much for the review -really pleased your happy with our service. Kind regards Mark
5/5
GoogleAs a longstanding customer of the lettings department I want to give full praise to the high standards of service we always get from the team. Elaine and Emma have always managed the property with diligent attention to detail providing excellent service to our tenants.
5/5
GoogleWe have used Peter Ball for several years and have nothing but praise for Elaine and all the lettings team. All enquiries from us or from our tenant are dealt with quickly, courteously and effectively, so that things are sorted and resolved to everyone's satisfaction.
5/5
GoogleAll queries are dealt with extremely promptly and we have found the service far exceeds that we have received from other agents in the past. Staff are all very friendly, approachable and professional. Would highly recommend to anybody seeking a property to rent.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently brought a property through Peter Ball and Co and I was extremely impressed with the service from start to finish. Communication was fantastic and they were quick to deal with any queries. They were so good I wish we had used them to sell our house! Thank you...PositiveResponsiveness, Professionalism
1/5
GoogleVery poor response times for a valuation for probate. Still waiting!
Agent replied · 24 August 2024
Good Morning Mr Ewins, apologies that you have felt the need to leave this review. I can confirm that I visited the property on Saturday afternoon and a valuation letter has been emailed to you this morning. Unfortunately I have had a period of self isolation due to covid hence the delay in getting to the house, in hindsight I should have called or emailed you to confirm that an appointment had been made with your tenant.
5/5
GoogleElaine Meadows manages our flat and I cannot fault her: she is unfailingly helpful. She has extensive knowledge and experience and can be relied upon for everything. The service she provides as our agent really is first class in all respects. I wouldn't be without her!PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleI really recommend this agency, they are professional and very quickly to respond to any queries, particularly the maintenance ones. I mostly talked with Emma, who is very professional and polite and quickly to respond to my emails.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIf you're a landlord looking for efficient hassle free management, go for Peter Ball. Fantastic service!
Agent replied · 24 August 2024
Simon-Delighted your delighted-thank you for the review-Mark
5/5
GoogleEmma and the rest of the Letting team were great in supporting us from the start of the tenancy right through to the end. Especially as it was all through the pandemic, that did not affect their responsiveness and professionalism. We would be happy to recommend them.
5/5
GoogleWe have been renting with Peter Ball in Cheltenham for 6 years now and can't recommend it enough. Fantastic service, very friendly and responsive team. Emma and the rest of the team have always been helpful whenever we needed anything.PositiveProfessionalism
5/5
GoogleWe had a lot of setbacks but the team at Peter Ball were instrumental in eventually enabling us to buy our first house! They always seemed to be looking out for us, and everything went so smoothly. Would definitely recommend!
5/5
GoogleI received excellent service with Peter Ball from valuation to completion on the sale of 2 properties in 2021 and 2022. The staff were professional and offered good guidance as well as listened to my specific needs.
5/5
GoogleI used Peter Ball in Cheltenham to rent a property and they were excellent. Very professional, called me back on time, easy to get on with, great advice given. Would recommend in a heartbeat.
5/5
GoogleEmma Batsford and her lettings team at Peter Ball in Cheltenham have looked after us and our flat for the past 5 years. They are extremely helpful and we would highly recommend them.
5/5
GoogleGreat great service from Ricardo and Dionne. We turnaround a new sale in such a short space of time! Many thanks!
5/5
GoogleElaine and the rest of the Lettings team provide an excellent service. They answer questions quickly, have a list of quality (not expensive) contractors and they look after your interests. I always recommend this professional team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFirst class service from Ricardo.
5/5
GooglePeter Ball & Co dealt with the sale of our property very efficiently. First class service from Ricardo.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Peter Ball and Co Cheltenham
How many reviews does Peter Ball and Co Cheltenham have?
Peter Ball and Co's Cheltenham office has 141 reviews across two platforms: 134 on Google, 7 on Trustpilot (across the whole business).
What is Peter Ball and Co Cheltenham's rating?
Peter Ball and Co Cheltenham is rated 4.7 out of 5 across all 141 reviews, and 4.8 out of 5 on Google from 134 reviews.
Where is Peter Ball and Co's Cheltenham office?
Peter Ball and Co Cheltenham, 1-3 Shurdington Road, Cheltenham, GL53 0JB.
