1/5
GoogleWe rented a house for 12 months. Left it in immaculate condition, spent over £500 getting it professionally cleaned and painted. Even weeded the gardens. Landlord won't release our deposit, which is over £1700. Currently in dispute.
Trusted Agent profile · Cheltenham, Gloucestershire
Andrews Estate Agents Cheltenham reviews
★★★★★
338 reviews across 1 platform
11 Bath Road, Cheltenham, Gloucestershire, GL53 7HG
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Cheltenham, Gloucestershire, at 11 Bath Road, is rated 4.5 out of 5 across 338 reviews on 1 platform, including 338 Google reviews rated 4.5.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Google4/5
GoogleThe quality of the service depends very much on the person that is dealing with you. In my case I am lucky I can rely on Jodie Pietruszewski
5/5
GoogleI’ve been working with Beth on a house sale and she’s been excellent. Really fast work and great at communicating! Thank you!
5/5
GoogleThe customer support advisor Jill Edward’s was an absolute saint throughout the process of purchasing my house - amazing customer service.
1/5
GoogleNot impressed. Both my partner and I asked for information from Andrews Estate Agents concerning properties for sale in Cheltenham but received absolutely no response. How they claim to be award winning is beyond me.
4/5
GoogleThe quality of the service depends very much on the person that is dealing with you. In my case I am lucky I can rely on Jodie PietruszewskiPositiveResponsiveness
4/5
GoogleThe quality of the service depends very much on the person that is dealing with you. In my case I am lucky I can rely on Jodie Pietruszewski
5/5
GoogleAnother seamless renewal for my tenancy by property manager Gill Nash, Thankyou! This is my eighth year as an Andrews tenant; always found their staff helpful.
2/5
GoogleI wasn't very impressed with the service to be honest. I constantly had to chase them
5/5
GoogleBeen with Garry for 10 years now! Always great service and extremely helpful! Thank you for everythingPositiveProfessionalism
5/5
GoogleFantastic support from Eleri at Andrews in overcoming challenges with transitioning a new tenant.PositiveResponsiveness
1/5
GoogleThey don't open until 10:30am, and then don't answer their phone until after 11am. Corona virus has become the new byword for bad customer service.
5/5
GoogleKept me informed of the process, was clear in explaining the options at each step. Have a personalised approach
5/5
GoogleJodie Pietruszewski, was so lovely and very quick at responding to emails with clear communication and a friendly attitude!PositiveResponsiveness
5/5
GoogleExcellent service from Garry. His service was excellent and has arranged my mortgages without any hassle over many years!PositiveProfessionalism
5/5
GoogleWith Andrews it takes a lot of phone calls to get through to the really professional people.PositiveResponsiveness, Professionalism
5/5
GoogleGreat experience, friendly and informative :)
5/5
GoogleEfficient service from all parties involved in renewing my rental terms and contract.
1/5
GoogleNot professional, time wasters, promise something they can’t do.
5/5
GoogleJust had a seamless tenancy renewal. Pleasant and professional service.
5/5
GoogleGood experience selling my property - lots of viewings within just a few weeks.
5/5
GoogleGreat company, very friendly and helpful
5/5
GoogleVery professional and diligent servicePositiveProfessionalism
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you, Debra, for your 5-star review! Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents Cheltenham
How many reviews does Andrews Estate Agents Cheltenham have?
Andrews Estate Agents's Cheltenham office has 338 reviews across 1 platform: 338 on Google.
What is Andrews Estate Agents Cheltenham's rating?
Andrews Estate Agents Cheltenham is rated 4.5 out of 5 across all 338 reviews, and 4.5 out of 5 on Google from 338 reviews.
Where is Andrews Estate Agents's Cheltenham office?
Andrews Estate Agents Cheltenham, 11 Bath Road, Cheltenham, Gloucestershire, GL53 7HG.
