Trusted Agent profile · Cheltenham · Gloucestershire
★★★★★
344 reviews across 1 platform
11 Bath Road, Cheltenham, Gloucestershire, GL53 7HG
Part of Andrews, see every office.
Andrews's office in Cheltenham, Gloucestershire, at 11 Bath Road, is rated 4.5 out of 5 across 344 reviews on 1 platform, including 344 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleWe've used Andrews several times during our 30 years in Cheltenham to both but and sell properties they have alway been professional. Even through the recent challenging times the team at Andrews have assisted us to navigate all the obstacles to ensure we achieved the sale of our property with minimal pain. Keep up the great work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe went to Andrews to see their mortgage broker almost 6 years ago. Being a young couple who didn’t really know where to begin, everything was thoroughly explained and we were helped to chose the right mortgage for us. We have recently re mortgaged using andrews too. All processes have ran smoothly and been an overall pleasant experience.PositiveQuality, Professionalism
5/5
GoogleGood experience buying a property. Beth was great with viewings and handling silly questions throughout the process
1/5
GoogleReferred to a mortgage adviser who charged a large fee. Was lead to believe the service was free until too late. When I complained they didn't care.
Good afternoon James Draper, We are very sorry to hear this, but unfortunately we have no record of you in our system having ever dealt with Andrews? If you could contact us we would be keen to investigate this for you
5/5
GoogleMe and my boyfriend had 2 viewings with Andrews Cheltenham office last week and they were very good. They were the only agents we viewed with who had spare face masks to offer and did all they could to make us feel welcome in these difficult times. I am happy to recommend Andrews to anyone.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have had our tenancy with Andrews Cheltenham branch for a little over two years now and have just started the process of signing up for another 12months. Gill, in the renewals team, has been a marvelous help and a pleasure to communicate with. So has everyone we have experienced in our time renting though Andrews.PositiveResponsiveness, Professionalism
5/5
GoogleGarry was the best think that could happen to us.
1/5
GoogleI would not recommend Andrews to represent you as a landlord. They have shocking communication and refer unreliable workmen. Even with allowances in time periods etc due to covid, their responsiveness and time sensitivity to issues is appalling. Would recommend other agencies in the area, I certainly will use an alternative in the future.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleI have used Andrews Lettings for more than 15 years and have now recently sold the property in Cheltenham. Andrews Cheltenham found a range of buyers quickly and I had multiple offers to choose from. The team has been excellent throughout and a pleasure to work with! Would definitely recommend.
5/5
Google5 STAR! Garry our mortgage broker went above and beyond, extremely professional, knowledgable and always made himself available to answer questions. Will be using his services again when we look at remortgaging.
5/5
GoogleAndrews were great when we were buying our first house - always there to help on the end of the phone (this was during the covid-19 pandemic) and when we experienced problems with other organisations, they were able to deal with things very efficiently and get us some answers. Would strongly recommend them!
5/5
GoogleI would like to single out the professional and friendly service provided by K O'Donnell whenever I have had communications with him. He has been very patient and thorough in answering all my landlord queries and is extremely knowledgeable on the intricacies of tenancy agreements. Thanks K!
5/5
GoogleVery clear and concise communication from both Georgina and Holly on a property letting, beyond thankful for helping me sort out an application and communicate between applicants and property owner. Thankyou to both of you!
5/5
GoogleFor a first time buyer I was nervous and they made everything seamless and as easy as it could possibly be made for me. I genuinely was terrified of the traps and pitfalls of buying a house but there was no need with Andrews mortgage advisor support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Google5 STAR! Garry our mortgage broker went above and beyond, extremely professional, knowledgable and always made himself available to answer questions. Will be using his services again when we look at remortgaging.
5/5
GoogleWe’ve recently had our mortgage set up by Garry Maisey and as always he was very helpful, as are all the staff at Andrews - we’ve sold with them twice before and will do so again soon.
5/5
GoogleGarry Maisey knows everything to know about mortgages and is a great support during the process, not just in terms of the mortgage but also general advice and support. A real asset to Andrews and also to us!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur property went on the market very swiftly and generated lots of interest, and we felt very supported in the sale (as this is something we hadn't done before and found it very daunting). It's been exactly the service we needed. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleNot professional, time wasters, promise something they can’t do.
Hi Marks Mirksin, thanks for sharing your experience with us. We’d really like the opportunity to discuss your experience in more detail. We however cannot find any details for you under this name. Please do contact us on 01242 235021 or Cheltenham@andrewsonline.co.uk so we can look into what has happened and see if we can find a resolution for you. We look forward to hearing from you
1/5
GoogleThis agency is a joke! I was booked as a first one to see the flat after current tenant allowed viewings. After week of waiting, on the day of viewing i got a phone call that this property is being rented to someone else. Gave them a call …
5/5
GoogleExcellent Letting Agents. I have been a tenant under several Cheltenham Letting Agents and Andrews are by far and away the most friendly and helpful. Very approachable and quick to answer queries. Jodie, in particular, was excellent at fairly resolving a deposit dispute.
5/5
GoogleAndrews are brilliant. Holly at Andrews was friendly professional and repeatedly went above and beyond what I would expect. Would totally recommend Andrews
5/5
GoogleTerri at Andrews was really helpful, informative and responsive during the time I was selling a property. She conducted herself in a very professional manner and kept me informed of what was happening. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleGreat service from the team, completed the sale on time and for the right price, dealing with a few random queries along the way. Very helpful and pleasant to work with. What more could you want?
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Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
