Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen · 31 May 2026
Agent replied · 5 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly.
Best regards,
Andrews Head Office
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 23 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotWe recently purchased our first…
We recently purchased our first property together in Reigate, which as a young couple was extremely daunting. Isaac was especially supportive and could not have been more helpful throughout the entire process. I would definitely recommend Andrews if looking to buy a property in this area!
Alex · 20 July 2024
Agent replied · 24 October 2024
Hi Alex, thanks for the review. Congratulations on buying your first home! We fully understand that buying a home can be a daunting task, especially your first, so it's amazing to see that Isaac was so supportive to you throughout your experience with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat first time buyers experience with Kalie Vallis
Our estate agent Kalie Vallis at the Keynsham branch has been amazing. As first time buyers my partner and I were completely new to the buying process but Kalie has been so helpful every step of the way, promptly replying to emails and always being available for a phone call. Thank you Kalie!
Luke · 4 March 2024
Agent replied · 12 June 2024
Hi Luke, thank you for taking the time to write a five star review. Fantastic to hear Kalie has been amazing and helped you every step of the way during your property hunt as first time buyers, I am so happy she could help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotGreat Experience in Reigate
We had a wonderful experience buying a property through Andrews in Reigate. Isaac was a superstar and was great at mediating the sale and pushing the pace to keep things on track. The only downside is that now that we've completed it's a shame I won't get to catch up with Isaac every week. Such a nice guy.
Amar · 8 November 2023
Agent replied · 12 June 2024
Hi Amar, thank you for the review. Brilliant to see that the team on Reigate have been pushing your sale through.We know Isaac works really hard and builds great relationships with customers so it's great to see a review like yours. Thanks, Rhys
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 12 June 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 12 June 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Alan · 28 May 2024
Agent replied · 12 June 2024
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 24 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotMichelle is a great property manager to have
Our property manager Michelle at Andrews Southfields is helpful time and time again. She always goes above and beyond and is very responsive to any queries we have. She has just renewed our tenancy once again and kept us updated at every stage. Thank you!
Jack · 12 July 2024
Agent replied · 12 June 2024
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
★★★★★ 5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann · 5 December 2023
Agent replied · 12 June 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 5 June 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam · 5 June 2024
Agent replied · 12 June 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI was shown a property to rent
I was shown a property to rent, by Nancy Henley on Saturday. From your Horley offices. Nancy was friendly, helpful and above all professional. I have dealt with plenty of estate agents over the years. This includes my house sell, back in April 2018. Nancy was a pure delight, by far the best estate agent I’ve met. thank you
Hannah · 18 September 2023
Agent replied · 12 June 2024
Hi Hannah, really pleased to see you had a fantastic experience with Nancy and the team in Horley. The best agent you've ever met is certainly high praise indeed and we know Nancy will be so pleased seeing this review.Great to see that Nancy was everything you'd want in an agent, good luck with your search and move, thanks Rhys.
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 24 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotGreat Service Provided by Max at…
Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience
Jade · 22 April 2024
Agent replied · 12 June 2024
Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 24 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotAndrews Sutton, Surrey Branch
Andrews, Sutton, Surrey.Damien Hanson was our point of contact when selling our property and nothing was too much trouble.He kept in contact, advised where we were with viewings and offers and secured our sale for us.Thank you Damien, you’re a star!Jane and Dave
Jane · 7 August 2024
Agent replied · 24 October 2024
Thank you, Jane and Dave! We're thrilled to hear about your positive experience with Damien. Your kind words mean a lot to us. Best wishes in your new home!
★★★★★ 3/5
TrustpilotAndrews Estate Agents Bear Flat
A big thank you to Emily and Keith at Andrews in Bear Flat Branch for helping to push my purchase over the line.They were calm and knowledgeable and used their experience to keep all interested parties in the loop. They chased up solicitors when needed and passed on relevant information quickly. I would certainly recommend them.
John · 15 November 2023
Agent replied · 12 June 2024
Hi John, thank you so much for taking the time to leave us a review and it's brilliant to see that you had such a positive experience.We do of course always aim to improve our service and would love to know how we could have made your dealings with us worthy of the full five stars, if there's anything you'd like to share with us about how we could have done better or anything we can improve on, please drop me a line to RMessenger@AndrewsOnline.co.ukThanks, Rhys
★★★★★ 5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic · 17 October 2024
Agent replied · 24 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
★★★★★ 5/5
TrustpilotThank you Andrews Estate Agents…
Thank you Andrews Estate Agents especially Brian Barnsby, Marcus Massiah, Eygpt and Safeer at the Morden and Mitcham branches of the agency. They saw us through what was a difficult time in the property sales market but have happily for us and successfully for them got us to completion.
Lynn · 8 April 2024
Agent replied · 12 June 2024
Hi Lynn, thank you for the five star review. Brilliant to see that the whole team played their part throughout your sale and to completion . Thank you for the feedback we know the team will really appreciate it, Lisa
★★★★★ 5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Ishaq · 31 May 2024
Agent replied · 12 June 2024
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
★★★★★ 5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake · 26 September 2024
Agent replied · 24 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
★★★★★ 5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen · 21 August 2024
Agent replied · 24 October 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
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