Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 5 June 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- · 30 September 2026
Agent replied · 10 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
★★★★★ 5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Boyan · 1 October 2024
Agent replied · 24 October 2024
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
★★★★★ 5/5
TrustpilotI have been dealing with Michelle for a…
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Cyrus · 25 July 2024
Agent replied · 24 October 2024
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Minsuk · 25 July 2024
Agent replied · 24 October 2024
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
★★★★★ 5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Daniel · 17 June 2024
Agent replied · 24 October 2024
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
★★★★★ 5/5
TrustpilotA positive experience with the Bath Bear Flat office
My sale was pretty straightforward and made even more so by Emma's diligence in sales progression and chasing solicitors as needed. The Bear Flat office also offered great support with a valuation to generate interest, viewings which led to early offers and a readiness to answer queries/chase people if Emma was not available. A friendly and professional team.
Polly · 31 January 2024
Agent replied · 12 June 2024
Hi Polly, thank you for taking the time to write us a five star review. It is great to hear Emma has been a massive help on your property journey and the team were able to provide you with excellent support making the sale straightforward. Thank you for your kind words to the team and all the best, Laura.
★★★★★ 5/5
TrustpilotGreat company for student lets
Great response and queries actioned in a prompt professional manner . Louisa helped sort out issues quickly which was reassuring to know the lads ( students) were safe Highly recommend this company for student letsAlso big thanks to Lydia who from the outset has guided the lads in getting the property and all that comes along with that. Amazing !
Rachel · 12 December 2023
Agent replied · 12 June 2024
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotSelling with Andrews in Downend was…efficient and professional.
Selling with Andrews in Downend was very simple and efficient - it probably helped that we bought the property through them too.The property was owned by a company based in London, and so we relied heavily on Andrews taking on things that they would not normally do. This they did, and did efficiently and professionally.
DAVID · 26 March 2024
Agent replied · 12 June 2024
Hi David, thank you for the review. Amazing to see that the team in Downend were able to give you such a positive experience and work tirelessly on your behalf to get the sale agreed and finalised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHighly recommended.
Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!
Nicola · 15 November 2023
Agent replied · 12 June 2024
Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 23 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotWe were helped massively by Rebekah…
We were helped massively by Rebekah from Andrews in Downend, she helped me and my partner find a rented property very quickly and was such help and really friendly, and was keeping in contact constantly, thankyou.
Grace · 14 May 2026
Agent replied · 5 June 2026
Hi Grace, thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided excellent service in finding your rental property. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra · 23 July 2024
Agent replied · 24 October 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Rory · 4 June 2026
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 24 October 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat home show around!
Isabelle was a lovely friendly lady who was very happy to show us around a property we were very interested in. She answered all the questions we had asked and gave us a few pointers/tips with renting. We felt welcome and appreciated from the point of arrival. Thankyou so much Isabelle! (Downend Branch). X
Belinda · 25 March 2024
Agent replied · 12 June 2024
Hi Belinda, what a lovely review! Amazing to see that Isabelle from Andrews Downend created such a positive experience for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 12 June 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 24 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 24 October 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 24 October 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 24 October 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon in the Clifton branch has been…
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.
Adam · 11 May 2026
Agent replied · 5 June 2026
Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s
Highly recommend Andrew’s, cannot fault the team at the Southville branch, competent throughout whole process. Fast, reliable, competent and trustworthy. The whole team there are exceptional, a huge thanks to Lisa who made the whole process less stressful, I wouldn’t use any other agent moving forward.
Collette · 30 July 2024
Agent replied · 24 October 2024
Thank you, Collette! We're thrilled to hear about your positive experience with our Southville branch. Lisa and the team will be delighted to know they made your process smooth and stress-free. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 24 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
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