Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA big thank you to Jennifer at Headington Oxford Branch
A big thank you to Jennifer at Headington branch in Oxford. And the team. Brilliant experience from day one I have been a contractor with Andrews for over a year now and I believe they are the best. Specially Jennifer. A very Honest helpful individual. Always there to help the clients and contractors making sure best service is provided.
Ktk · 25 May 2024
Agent replied · 12 June 2024
Thank you for the review. We know Jennifer will really appreciate seeing your feedback and it's amazing to see that you've built a strong relationship being able to help our tenants & landlords alike when required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotRecent property purchase.
During a recent property purchase we made via Andrews in Worcester Park, we had the pleasure of dealing with Anthony (Tony) and his team. At every stage Tony would keep us updated and was always at the end of the phone if and when required. We really could not have asked for more support during the whole process. Thank you Tony and the team.
Chris · 12 February 2024
Agent replied · 12 June 2024
Hi Chris, thanks for sharing your experience with us, brilliant to see that Tony and the team in Worcester Park have been so helpful to yourself through every step of your move. Thanks again for the feedback, we (and Tony) really appreciate it, Rhys.
★★★★★ 5/5
TrustpilotHolly did a very good job keeping me up…
Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.
Hilary · 18 September 2024
Agent replied · 24 October 2024
Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.
★★★★★ 5/5
TrustpilotFast and Efficient
I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Sara · 10 April 2024
Agent replied · 12 June 2024
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
★★★★★ 5/5
TrustpilotVery good property managers
Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them
Ebenezer · 28 May 2026
Agent replied · 5 June 2026
Dear Ebenezer, thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management team. We look forward to assisting you with another property in the future. Your satisfaction is our priority!
★★★★★ 5/5
TrustpilotWe were looking for a house to rent in…
We were looking for a house to rent in Keynsham, Harpindor at the Downend branch was very helpful in arranging viewings and constant communication made the tenancy agreement run smoothly.
Gus · 12 August 2026
Agent replied · 23 September 2026
Dear Gus ,
Thank you for your wonderful feedback! We're delighted to hear that Harpindor provided excellent service and made your rental experience smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Elise · 19 October 2024
Agent replied · 24 October 2024
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWe have been using Andrews to let our…
We have been using Andrews to let our property for just over 3 years, with great success. The lettings team in Downend, in particular Shamiya and her team, have been fantastic advertising and sourcing tenants for us. Attentive, good communication and a high success rate. Overall a really good experience.
Tim · 1 October 2024
Agent replied · 24 October 2024
Thank you, Tim! We're thrilled to hear about your positive experience with Shamiya and the Downend team. Your kind words and continued trust mean a lot to us.
★★★★★ 5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Fara · 4 June 2026
★★★★★ 5/5
TrustpilotWarm and Helpful Service
I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!
Debola · 7 October 2024
Agent replied · 24 October 2024
Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotGeorgina - Top Team Member!
Nothing but positivity and professionalism from Georgina in the Cheltenham branch. Georgina was able to structure and understand my situation with ease, this is clearly due to her vast amount of knowledge in the property sector. Building long lasting working relationships is a strong point of Georgina’s, she’s certainly an ideal people person who’s willing to go above and beyond to help her clients, thank you Georgina.
Samuel · 25 October 2023
Agent replied · 12 June 2024
Hi Sam, thank you for leaving us a review on Trustpilot too! So pleased to see you had such a great experience with us and we know Georgia will certainly appreciate your brilliant feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Jennifer · 14 August 2026
Agent replied · 23 September 2026
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
★★★★★ 5/5
TrustpilotMy differentiated estate agent experience!
Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.
Joanna · 28 August 2024
Agent replied · 24 October 2024
Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.
★★★★★ 5/5
TrustpilotOUTSTANDING
Sarah Robinson -Property Manager Gloucester/Brockworth is absolutely amazing. As a landlord it's reassuring to know she's so attentive and one step ahead of the game. Nothing is a problem for her and she always exceeds our expectations. She responds quickly and offers helpful advice when needed. She is just brilliant at her job and a true asset to Andrews. Thanks Sarah for her ever continued hard work!
Emma · 12 October 2023
Agent replied · 12 June 2024
Hi Emma, thank you for taking the time to write such a nice review about our property manager Sarah. Fantastic to hear that she has exceeded your expectations and done what she does best! Thank you for sharing your experience! All the best, Laura.
★★★★★ 5/5
TrustpilotElliott and Antonia at Andrews Downend
Elliott and Antonia were really helpful and arranged the viewings for our property in a short time scale after the property was first advertised. We were really impressed with their professional and the courteous way of dealing with us and the viewings which followed. We would certainly recommend sellers and buyers to contact Andrews in the Downend area.
Gary · 23 April 2024
Agent replied · 12 June 2024
Hi Gary and Angela, brilliant to see that the team in Downend, especially Elliott and Antonia have been really helpful with everything so far and have provided you with a professional and personal service. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe Andrew Property Group are great!
The Andrew Property Group have been extremely helpful and friendly during my property search. Ben Holman especially has been very honest about the properties I have viewed, and shared his knowledge regarding "renting in Bath"... 5 stars!! :)
Luke · 3 June 2026
Agent replied · 5 June 2026
Hi Luke, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ben and our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes, Andrews Head Office.
★★★★★ 5/5
TrustpilotGreat takeover from Luke
Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.
Alasdair · 4 October 2023
Agent replied · 12 June 2024
Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews exceeded my expectations
Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!
Rumbidzai · 6 October 2024
Agent replied · 24 October 2024
Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotHad a very good experience with Andrews estate agents Downend
Had a very good experience using the services of Andrew Estate Agents Downend recently for the sale of our house. They kept me informed of progress at every stage of the process. We dealt with Antonia particularly, but everyone was easy to deal with and very polite. All round a good experience.
Barbara · 31 July 2024
Agent replied · 24 October 2024
Thank you, Barbara! We're thrilled to hear about your positive experience with Antonia and our team. Your kind words and 5-star rating mean a lot to us. Best wishes in your new home!
★★★★★ 5/5
TrustpilotI’ve had a very good experience with…
I’ve had a very good experience with Andrews Sutton and Wallington. Antoine gave me very honest feedback on my property during the initial valuation. I believe this feedback helped me find a good buyer within a couple of weeks. James and the team have been very communicative and solution orientated throughout the whole process.
CrystalHP · 26 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. Fantastic to see that Antoine and the team were on hand to help you right from the start, we know they will all appreciate you recognising their efforts. Thanks again, Rhy
★★★★★ 5/5
TrustpilotBig thanks to Sophia at Andrews!
Finding a home in Bath was smooth sailing thanks to Sophia! From the get-go, she was quick to respond and always made us feel at ease. No matter how many questions we threw her way (and it was quite a few!), she tackled them all with a smile and genuine helpfulness. We couldn't have asked for a better experience. Highly recommend!
Sophia · 5 February 2024
Agent replied · 12 June 2024
Hi Sophia, thank you for the five star review, brilliant to see that Sophie in our Bath team was so helpful and more than happy to take all your questions, buying a house is big step after all! Thanks again for sharing your experience, it's so pleasing to see how positive it was for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Martyn · 25 August 2026
Agent replied · 23 September 2026
Hi Martyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Zak · 18 August 2026
Agent replied · 23 September 2026
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Richard · 12 December 2023
Agent replied · 12 June 2024
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
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