Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding service from James Conner, Wallington Branch
James Conner from the Wallington Branch was a real pleasure to deal with , I couldn’t have asked for a more professional and common sense approach to selling my House. James had excellent knowledge of the local area which was a real benefit for prospective buyers. James adopted a proactive approach during the end to end process keeping me informed at every stage. Outstanding service all round From Andrew’s and James Conner who is a great asset to the firm.
Mr · 26 August 2026
Agent replied · 23 September 2026
Dear Mr. Atkins,
Thank you for your wonderful feedback about James Conner and our Wallington Branch. We are thrilled to hear about your positive experience and appreciate your kind words. Your satisfaction is our priority, and we’re delighted to have provided outstanding service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotFantastic Experience with Harpindar Kour
I had a really positive experience with Harpindar Kour at the Andrews Downend branch. She was so friendly, welcoming and helpful throughout the viewing and made the whole experience feel easy and comfortable. She took the time to show me around properly, answered all of my questions and was a pleasure to deal with. Thank you so much Harpindar! 😊
Katan · 14 August 2026
Agent replied · 23 September 2026
Dear Katan Amin,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar at our Downend branch. Your kind words motivate us to continue delivering excellent service. We appreciate your support and look forward to assisting you again.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAmazing, smooth and quick!
We can not thank Rebekah and the team at the Downend Branch enough. We’ve been struggling to find a suitable property for my mobility needs and Rebekah has made the whole process incredibly smooth and quick (it’s not even been a week since we viewed the property to all signed, sorted and moving in next week!). We are very excited to start our next chapter in our new home 🙂 thank you!
Georgina · 21 May 2026
Agent replied · 5 June 2026
Dear Georgina,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah and the Downend Branch team. It's fantastic that we could assist you so efficiently. Wishing you all the best in your new home!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience dealing with Harpindar Kour at the Downend branch so far. She has been friendly, professional, and very helpful throughout the process, keeping me informed and answering any questions quickly. The whole experience has felt smooth and straightforward, which has made things much less stressful. I really appreciate the excellent customer service and would happily recommend Harpindar and the team.
Shahid · 23 May 2026
Agent replied · 5 June 2026
Dear Shahid ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour at our Downend branch. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI was looking for a place to rent with…
I was looking for a place to rent with my 2 boys and had a great experience finding, being shown around and organising everything with Lorna. She made the process easy from start to finish and has been helpful since then as well. Thank you Andrew’s Estate agents and Lorna for your help.
Cars · 10 August 2026
Agent replied · 23 September 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. It's great to know she made the process easy for you and your boys. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika has has been helpful and polite…
Monika has has been helpful and polite to me ever since I made a complain regarding about the bathroom. She keeps on updating me, and above all Tom is very fantastic handyman. I wish you will send him over anytime I've issues in the property.
Robert · 22 September 2026
Agent replied · 23 September 2026
Hi Robert, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Tom. Your satisfaction is our priority, and we're always here to assist you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLetting department
Julie was amazing always responded to my messages really helpful and did everything she could to explain things to me . She literally organised new tenants within days . Highly recommend Andrews in Witney grace was so helpful and full of information . Thank you
Linda · 25 August 2026
Agent replied · 23 September 2026
Hi Linda,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Julie and Grace. Your recommendation means a lot to us. We look forward to continuing to provide excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience
I rented through Andrews (Headington) for five years and had a very positive experience, especially with Joseph Fairman (Joe). Joe was consistently professional, friendly, and quick to respond. The tenancy termination and check-out process was also handled clearly and efficiently, with good communication throughout. I really appreciated the support and would happily recommend Andrews.
Nora · 25 May 2026
Agent replied · 5 June 2026
Hi Nora,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe and our team. Your recommendation means a lot to us. We hope to assist you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery thankful
I’m so thankful to Martha Scott and Molly Alexander-Didcott from Andrews in Keynsham for their incredible service, experience and guidance with selling our home. They were professional, kind and caring and made the process a really smooth one. I really felt their support during stressful moments. Thank you Martha and Molly. You’ve been amazing.
L · 23 May 2026
Agent replied · 5 June 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Martha and Molly. Their dedication to providing exceptional service is truly commendable. We appreciate your kind words and are delighted to have assisted you smoothly through the process. Best wishes , Lisa
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 23 September 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Jessie Walters at Andrews North Cheam. From start to finish, she was professional, friendly, and incredibly helpful. Jessie kept me well informed throughout the whole process and was always quick to respond to any questions I had. Her knowledge and dedication really stood out, making everything smooth and stress-free.
Aurista · 14 May 2026
Agent replied · 5 June 2026
Dear Aurista,
Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with Jessie Walters at Andrews North Cheam. Your kind words and recommendation mean a lot to us. We look forward to assisting you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 23 September 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 23 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 23 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotJoseph is a total asset to Andrews
Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.
Lucy · 2 June 2026
Agent replied · 5 June 2026
Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.
★★★★★ 5/5
TrustpilotSatisfied Landlords
We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.
Jenny · 31 May 2026
Agent replied · 5 June 2026
Hi Jenny,
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 5 June 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI’ve been consistently satisfied with…
I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.
John · 28 August 2026
Agent replied · 23 September 2026
Dear John ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy · 26 August 2026
Agent replied · 23 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 5 June 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 5 June 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 5 June 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBrilliant!
The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.
Joseph · 22 September 2026
Agent replied · 23 September 2026
Dear Joseph ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGurmit is always very friendly and easy…
Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you
Lucie · 29 May 2026
Agent replied · 5 June 2026
Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!
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