Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMonika
Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!
Daniel · 11 May 2026
Agent replied · 5 June 2026
Thank you, Daniel, for your kind words and continued trust in Andrews Barnet. We're thrilled to hear that Monika and our team have been helpful and efficient. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 23 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 4/5
TrustpilotGenerally satisfied with the level of service
I am generally very satisfied with the property and the service offered by Andrews Estate Agents in High Barnet. Lorna Pigott has been efficient and direct in her communication, and overall the experience has been positive.
Zlatin · 12 May 2026
Agent replied · 5 June 2026
Dear Zlatin ,
Thank you for your feedback and for highlighting both the positives and areas for improvement. We appreciate your insights and will work on enhancing our communication. Your satisfaction is important to us, and we hope to provide an even better experience in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilotbrilliant help would recommend
Cat was abolsutely fantastic for us this was our first time renting and we had no idea what we was doing but Cat made everything clear and understanding for us!! thanks so much
Louise · 29 May 2026
Agent replied · 5 June 2026
Hi Louise, thank you for your wonderful feedback! We're thrilled to hear that Cat made your first renting experience smooth and clear. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 23 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommended
Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldn’t recommend her highly enough!
Claire · 22 September 2025
Agent replied · 24 September 2025
Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotProfessional and always there to help…
Andrews estate managers are nothing short of professional. It would not have been possible for me to elevate from being a tenant to a house owner without their support and continuous advice. Special thanks to Gurmit Kaut - my property manager and Russell - my mortgage advisor, who rooted for me throughout the process of acquiring my first property.
Odion · 23 September 2025
Agent replied · 24 September 2025
Dear Odion Udebhulu, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Gurmit and Russell. Your recommendation means a lot to us. We look forward to assisting you and your loved ones in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 23 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 5 June 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 23 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Theo · 20 August 2026
Agent replied · 23 September 2026
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
★★★★★ 5/5
TrustpilotAmazing communication and help from the…
Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!
Georgie · 19 May 2026
Agent replied · 5 June 2026
Hi Georgie, thank you for your wonderful review! We're thrilled to hear about your positive experience with Rebekah and our team at Andrews Downend. We're glad we could assist you in finding the perfect place. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!
Elen · 19 October 2024
Agent replied · 24 October 2024
Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGood Experience
Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.
Adam · 30 May 2026
Agent replied · 5 June 2026
Dear Adam,
Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotPositive feedback about Shannon at Downend branch
It has been a pleasure renting a property with Andrew.Shannon at the Downend branch has been amazing and has communicated with us quickly with all the information throughout the process, answering any queries we had.We are greatly looking forward to renting with Andrew for the foreseeable future.Shannon is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved.Shannon was able to understand our needs and fulfil our expectations.She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.I would like to strongly recommend to approach Shannon who is working in Andrew estate agent at Downend branch to all my friends for Lettings.
Shainy · 4 September 2024
Agent replied · 24 October 2024
Thank you, Shainy! We're thrilled to hear about your positive experience with Shannon at our Downend branch. Your kind words and recommendation mean a lot to us.
★★★★★ 5/5
TrustpilotMonika Lami
Monika Lami - property manager at Andrews in Barnet has been an absolute treasure for me and my family in the last 3 years. Any issues, no matter how big or small was taken seriously and followed up promptly with consideration to our needs and circumstances. I could feel Monika cares for us to live peacefully and comfortably and this is priceless. Having someone like her is a great asset for every company but more importantly for all the clients of Andrews.
MRS · 30 August 2024
Agent replied · 24 October 2024
Thank you, Mariana, for your kind words. It's great to hear that Monika has been there to support you and your family with any issues in the past few years.
★★★★★ 5/5
TrustpilotExcellent service from Shamiya!
My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.
Samantha · 27 August 2024
Agent replied · 24 October 2024
Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!
★★★★★ 5/5
TrustpilotAmazing and professional
I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!
Nicola · 12 August 2024
Agent replied · 24 October 2024
Thank you, Nicola! We're thrilled to hear about your positive experience with Kish and our team. Your kind words and recommendation mean a lot to us. We're glad we could make your selling process smooth and stress-free.
★★★★★ 5/5
TrustpilotWe have had the pleasure of working…
We have had the pleasure of working with Kelly at Andrews Downend Branch, and we couldn't be happier with the service we have received. Kelly has been consistently professional, efficient, and always goes the extra mile to ensure that everything runs smoothly. Recently, she handled a tricky situation involving the installation of a new washing machine, and despite the challenges, she kept us informed and ensured the issue was resolved promptly along with her manager Molly. Her dedication and friendly approach make her a standout agent. We highly recommend Kelly and the team at Andrews Downend.
DAVID · 12 August 2024
Agent replied · 24 October 2024
Thank you, David! We're thrilled to hear about your positive experience with Kelly and Molly at our Downend Branch. Your kind words and recommendation mean a lot to us. We'll be sure to pass along your praise to the team!
★★★★★ 5/5
TrustpilotViewing with Shamiya
I recently had the pleasure of viewing a property with Shamiya, and I must say, the experience was outstanding from start to finish. Shamiya's professionalism, attention to detail, and genuine enthusiasm made the entire process smooth and enjoyable.From the moment we met, Shamiya was welcoming and approachable, making me feel comfortable as she guided me through the property. She was incredibly knowledgeable about the property and the area, answering all my questions with ease and providing valuable insights that helped me envision how the space could work for me.What stood out the most was Shamiya's dedication to understanding my needs and preferences. She took the time to listen to what I was looking for and highlighted features of the property that aligned with my criteria. Her personalized approach made me feel like more than just another client, and I truly appreciated her efforts in ensuring the property was a perfect fit.Overall, Shamiya exceeded my expectations in every way. Her expertise and friendly demeanor made this one of the best viewing experiences I've had. I would highly recommend her to anyone looking for a property, you're in great hands with Shamiya!Thank you, Shamiya, for making this process so enjoyable.
Jerone · 12 August 2024
Agent replied · 24 October 2024
Thank you, Jerone & Ikran, for your kind words! We're thrilled to hear about your positive experience with Shamiya. Your feedback is greatly appreciated, and we'll be sure to share it with her.
★★★★★ 5/5
TrustpilotJasmine at the Gloucester Office
A huge thank you to Jasmine at the Gloucester office - very professional, friendly and helpful, with a fantastic skill-set. Communication has been excellent, keeping us fully informed every step of the way and explaining the process well. She's fast and efficient - any paperwork is sent through at lightening speed - and has a real 'can do' attitude. We are confident that should there ever be a 'can't do' situation, Jasmine would rapidly find a solution and turn it into 'can do' very quickly, without hesitating to go the extra mile. A very positive experience of Andrews, Jasmine instills confidence in the process running smoothly and clearly has the customer at the heart of the business. An absolute asset to Andrews. Hold on to her!!
Ali · 8 August 2024
Agent replied · 24 October 2024
Thank you, Ali! We're thrilled to hear about your positive experience with Jasmine at our Gloucester office. Your kind words truly highlight her dedication and professionalism. We'll be sure to pass on your compliments to her. Thanks for choosing Andrews!
★★★★★ 5/5
TrustpilotAmazing Andrews!
The whole team at Andrews, Midsomer Norton have been amazing! Lisa-Marie first came to visit us in July 2023 to value our property, although we didn't market our house straight away, Lisa kept in contact with us on a regular basis, updating us on the local market. Her knowledge of the market and pure enthusiasm for her job made Andrews stand out from the others. We soon put our house up for sale and sold on the first viewing. We luckily found our next home with Andrews and when Tanya took us for a viewing she was very knowledgeable about the property and made the negotiations effortless, so thank you Tanya for helping us with our forever home.Holly is always on hand to help with any matter and is a pleasure to deal with. Andrews are the best agents by far for Midsomer Norton and beyond, we are so thankful, and would highly recommend them.
Deborah · 7 August 2024
Agent replied · 24 October 2024
Thank you, Deborah! We're thrilled to hear about your positive experience with Lisa-Marie, Tanya, and Holly. Your kind words and recommendation mean a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotBest team ever!
We are extremely pleased with the service we received from Andrews Property Group Reigate, having been a client for over 9 months. They went above and beyond to help us find the perfect flat. Their team is fantastic, attentive, understanding, and very patient, showing us multiple options until they found the one that felt right for us. The professionalism and dedication of Andrews Property Group Reigate team made the entire renting process a positive experience. I highly recommend their services to anyone looking for a new place to call home. Special many thanks to Maria, Ed, Janine, Tracey, Mike. You are are dream team, guys!)
Andriy · 29 July 2024
Agent replied · 12 June 2024
Hi Andriy, thank you for taking the time to write such a lovely review. Really glad to hear Isa from our Reigate branch has demonstrated professionalism whilst delivering excellent support on your viewing and was able to help with any questions you had. Your words of ‘exceptional’ communication is something we value here at Andrews and I am so glad Isa has shown that. Thank you for the recommendation, I am sure Isa will be pleased to hear your experience. All the best, Laura.
★★★★★ 5/5
TrustpilotMichelle Smethurst
I have used Andrews Estate Agents for my private letting in Southfields for years. I have always worked with Michelle Smethurst @ Southfields and, whom I have found to be courteous to me as a client, knowledgeable of the lettings for the surrounding areas and the regulatory requirements to enable the letting and, professional in all aspects required for an excellent letting agent. I would not hesitate to recommend her to family, friends and colleagues looking for a letting agent.Dawn Dixon
Dawn · 28 July 2024
Agent replied · 24 October 2024
Thank you, Dawn, for your kind words and recommendation! We're thrilled to hear about your positive experience with Michelle and our Southfields team. Your satisfaction is our priority.
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