Trusted Agent profile · Chelmsford, Essex

haart Chelmsford reviews

★★★★★ Excellent

1,049 reviews across 1 platform

65 Duke Street, Chelmsford, Essex, CM1 1LW

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haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

1,049

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

If I could give more stars, I would. Thanks to Lloyd our house was on the market in hours, and he kept us updated every scary step of the way - from getting our mortgage secured to finding the right buyer for our home. I feel that everyone at Haart - especially Lloyd, Emily and Dan, treated us with professionalism and importance, leaving us worry free to find our own new home. I will always recommend Haart! Thanks again, guys!

Emma · 20 May 2021

Agent replied · 30 September 2023

Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.

5/5

Google

We purchased a house through haart, what was advertised was not as it seemed. There was problems from the off set ! Absolutely no service provided from haart to start with some times 3-5 days until it was possible to talk to some one. What should have been a “Quick sale” took 3 house moves & 7/8 months later we arrived ! Only reason this was possible was with the professional help from Leah, I can not recommend Leah enough. She really went the extra mile to help, from attending the vendors house to help clear items & completing paper work she did not have to be involved in, Evan taking time out of her own day to help. Thank you Leah for all your help, you made it all that little bit easier.

Daniel · 12 May 2021

Agent replied

Hi Dan. Thank you for your kind words. I'm sorry you experienced this in the beginning prior to my assistance but we got there in the end and I wish you all the happiness in your new home. Kind Regards, Leah Downes, Move Manager - Haart Chelmsford

5/5

Google

We were the buyers of a property that Haart were the agents for and due to many factors including the pandemic and the stamp duty holiday what should have been a simple sale with a small chain ended up taking 9 months from offer accepted to completion. Throughout the process Leah at Haart was always very helpful and willing to go through things with us even when at times I was calling daily for updates. In this very stressful time Leah was instrumental in keeping all parties up to date to try and keep the ball rolling and get us to completion. Thanks to you we finally have our family home.

Adam · 9 May 2021

Agent replied

Hi Adam. It was my pleasure to help you and I'm so pleased you are finally settled in your new home. Kind Regards, Leah Downes, Move Manager - Haart Chelmsford

5/5

Google

I recommend haart for finding a perfect home. I wanted to thank specially Shannon for helping me to find a property at the right time. She is very responsive and approachable. Her service I would rate as excellent in updating information,clarifying doubts and follow up. I could able to find a home only because of Shannon from haart. So I strongly recommend haart. It's with a great pride that I fully endorse Shannon for her reliable works. Thank you Shannon.

Irene · 12 March 2021

Agent replied

Good morning, thank you so much for your review, you were a pleasure to help! Kind regards, Shannon Oddy Haart Lettings Chelmsford

5/5

Google

My experience with Haart Lettings Chelmsford has been amazing. Shannon has been helping me out from the beginning and she has communicated each phase of the process clearly and in good time for me to be able to fill in and upload the appropriate information. She has been very patient and has always considered my work schedule whilst trying to complete my application. Even with my sudden viewing requests when I had a small space in between work, she managed to arrange for me to come and quickly have a look at the room and made sure the viewing was carried out in accordance with Covid-19 safety guidelines. She definitely has gone above and beyond helping me out and has remained enthusiastic and courteous throughout. As I am renting for the first time, I was quite worried about the process but I couldn’t have asked for a better guide through it all. I feel completely reassured by Shannon’s approach and hope that in future I will receive the same level of service as I have this time around. Overall, I’m so thankful to Shannon for the effort and care she has put into my application, it has been a very positive experience and introduction into renting for me.

Tenda · 14 January 2021

Agent replied

Dear Tenda B Thank you for your kind words about Shannon's quality of service. I am pleased to read such great reviews and pleased we could help you when you needed haart. Wishing you all the best. haart lettings Chelmsford

5/5

Google

Emilia was a great help to me for finding an apartment in Chelmsford! I am moving over from the Netherlands and she helped me a lot by sending a virtual tour of the apartment and answering all my questions. Thank you again!

Sarah · 10 August 2024

Agent replied · 24 August 2024

Thank you Sarah for the lovely review! Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford

5/5

Google

Hi Haarts team of Chelmsford, Just a big Shout out to Antony Botha for being so informative and having a lot of Knowledge when helping me try look for a property. I have had an absolute pleasure dealing with him. My experience thus far with Haarts and Antony has been great! Keep up the good work team ☺️

SP · 16 September 2023

Agent replied · 30 September 2023

Good afternoon Stefano, thank you for the lovely feedback, wish you the best of luck! Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

Great estate agents who look after their landlords and tenants. We are a contractor for Haart working closely along side their busy team, we carry out windows and doors repairs or replacements to Haarts properties. Alison has been excellent in making sure we have all the correct information and getting appointments arranged with landlords. If you are a landlord looking to rent a property, I would highly recommend Haart.

Revive · 30 September 2022

Agent replied · 30 September 2023

Good morning, Thank you so much for your 5 star review. It is a pleasure to work with you. Kind regards, Alison Sadler- Senior Property Manager Haart Lettings Chelmsford.

5/5

Google

I have recently completed my tenancy and had amazing and consistent support from a Sophia , very helpful in what needed to be done and was giving me constant updates on the progress off the tenancy daily We’ll be sure to give her a shout in the future

George · 22 August 2026

5/5

Google

Anthony Botha, was an absolute pleasure to deal with. Whilst I didn't end up renting the property I viewed with him, he was Extremely knowledgeable and genuine. A true cut above the rest! Many thanks to Ant and Haart. If you're looking for a property in the Chelmsford area, look no further than Haart (ask for Ant).

Zack · 16 September 2023

Agent replied · 30 September 2023

Morning Zack, the pleasure was all mine! Thanks for the great review - Antony Botha, Assistant Branch Manager, haart lettings Chelmsford

5/5

Google

Haart is really sufficient and reliable. I have tried other Estate agencies but Harrt so different, the take your information, get back you on time, keep you informed about very steps and updates. The agent that attended to me and wife Sophie Stallman is polite she understands how Customer Service should be done, she is very helpful.

Sugar · 16 September 2023

Agent replied · 30 September 2023

Thank you for a lovely 5* review! Its been an absolute pleasure assisting you and i hope you will be very happy in your new home - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

I appreciate members of haart for your efforts to arrange viewing of the rental property and support you have been provided through out letting process. Thank you very much for your time and kindness towards us. You were very professional ( Sophie and Danielle) and friendly making us feel comfortable and explanined what we need to know. Thank you for providing all the information and guidance. Thank you

Jeeva · 30 September 2022

Agent replied · 30 September 2023

Good morning Jeeva, Thank you for your kind 5* review! It has been mine and Danielle's pleasure to assist you all! - Sophie Stallman, Assistant Branch Manager, Haart Chelmsford.

5/5

Google

I have worked with the Chelmsford branch on a number of occasions and it has been a pleasure! Everyone is eager to help & each time I have visited the branch it is always such a positive environment. I have also worked with Alison on several projects and she goes above and beyond to help every time. I look forward to working with you all in the future!

Gleam · 30 September 2022

Agent replied · 30 September 2023

Good morning Charlie, Thank you so much for your great review! It is always a pleasure to work with you also. Kind regards, Alison Sadler Senior Property Manager Haart Lettings Chelmsford.

5/5

Google

I recently asked Heart to find me a buyer quickly as we had been let down by a purchaser on the very day of exchange. They sent me several viewers within just hours of listing. All were in a good position and fully checked. We would recommend Heart to anybody wanting to sell in the Chelmsford area, Dan the manager was efficient and helpful as were his team

Deborah · 30 September 2022

Agent replied · 30 September 2023

Hi Deborah, Thanks so much for the kind review, It's been our pleasure. - haart Chelmsford

5/5

Google

The Team at haart are brilliant! We had the best experience looking for our next rental with haart, the team especially Emilia have been super efficient with all our queries, and are just super nice people who clearly love what they do. An excellent service all around!

Jessica · 21 April 2024

Agent replied · 20 June 2024

Thank you Jessica for taking the time to leave a lovely review for myself! - Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford

5/5

Google

Husnain Shah was friendly, knowledgeable and a pleasure to deal with, upon viewing 3 properties in an evening. I'll happily use him again when looking at potential homes. The team at Haart, Chelmsford, are also fun and efficient.

Richard · 23 September 2024

Agent replied · 23 October 2024

Thank you Richard for the great review! - Husnain Shah, Academy Sales Consultant, haart Chelmsford

5/5

Google

I can’t recommend Haart enough. Especially Shannon in the lettings team. She made sure all my questions were answered and would always get back to me when she said she was going to.(which doesn’t happen often nowadays!) Such a polite and professional person to deal with and I will recommended her and the team to family and friends. Thank you for your help and I will refer back to you if need be in the future. Abi x

Abigail · 25 February 2021

Agent replied

Hello Abi, thank you so much for your review, you have been a pleasure to help! Wishing you the best of luck in your new home Kind regards Shannon Oddy Haart lettings Chelmsford

5/5

Google

I want to thank Emilia and Arminata for their continuous hard work and support.The entire process was well organized and very good communication.I highly recommend haart for anyone who is searching for a new property.

Vijeesh · 1 November 2024

Agent replied · 8 November 2024

Thank you Vijeesh for this lovely review. Its been our pleasure assisting you - Emilia Kendrick and Araminta Blackwell, Lettings Negotiators, haart Lettings Chelmsford

5/5

Google

Thank you to the Haart Team for helping us find our next home! Steph personally guided us through the purchase process, she was always ready to answer questions and kept us well updated throughout the process.

James · 23 March 2026

Agent replied · 13 April 2026

Thanks very much for your 5* review. We’re so pleased you had a positive experience with us. Thank You - Stephanie Edwards, Move Manager.

5/5

Google

A big thank you to Shane Burgess. You  have been amazing  throughout our journey  on finding a family home. You were very attentive to all questions/concerns. It has been a tough experience  with other agencies but you were very professional and helpful. A genuine sales person wanting to help find people like me their dream home. Hats of to you and wish you success in your career.

Shahina · 30 September 2022

Agent replied · 30 September 2023

Thank you Shahina for your 5 star review, it has been my pleasure. Shane Burgess, Haart Chelmsford

5/5

Google

Shannon has been amazing during my process to rent through Haart. She's been on hand to answer all my questions, and always has a super quick response. Shannon is really knowledgeable & explains answers to any queries I have really clearly, and is always happy to do so! The renting/referencing process is normally really stressful & dragged out, but Shannon & Haart in general have made it stress free and easy!! Thanks so much!

Chloé · 30 September 2021

Agent replied

Dear Chloe Thank you for your kind words. They are a pleasure to read and I am pleased to hear Shannon was amazing. Regards Tom Rogers, Haart lettings Chelmsford

5/5

Google

Being in a time of where getting a rental property is absolutely impossible. Antony made what seemed like something so difficult, Easy and simple. He's been prompt with his responses and helped with anything that we have been stuck with. I really highly recommend Haart as a company and as a letting agent. Many thanks again

Billie · 31 August 2023

Agent replied · 30 September 2023

Good morning, thank you for the amazing review. - Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

Harts Estate Agents -Well what can I say.....! James KNIGHT was the agent helping me through all my worries finding the right place . Always patient, helpful, courteous and nothing was too much for James when finding the right property. He is meticulous with his attention to detail and YES he stays in contact with you - VERY IMPORTANT. My Mortgage Adviser was Zamir Davies - Zamir After a long consultation helped me decided the path I wanted to take with a mortgage. Zamir is an excellent adviser who really knows his stuff and doesn't waste time but gets down to the number crunching side of taking out the mortgage. A great Team of professionals that work really hard to get you on that ladder. Thank you...… Sharon

SHARON · 8 March 2020

Agent replied

Dear Sharon, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us and super happy that James and Samir exceeded your expectations. All the best. Chelmsford haart

5/5

Google

Emilia was great to work with throughout the whole process, communication skills are great and super friendly - always reachable when needed. Great member of the team at Haart, thanks for everything.

Jack · 27 November 2024

Agent replied · 11 December 2024

Dear Jack, thank you for taking the time to leave me this lovely review! Kind Regards, Emilia Kendrick, Lettings Negotiator.

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Questions about haart Chelmsford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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