Trusted Agent profile · Chelmsford, Essex

haart Chelmsford reviews

★★★★★ Excellent

1,049 reviews across 1 platform

65 Duke Street, Chelmsford, Essex, CM1 1LW

Part of haart, see every office.

haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

1,049

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Harts Estate Agents -Well what can I say.....! James KNIGHT was the agent helping me through all my worries finding the right place . Always patient, helpful, courteous and nothing was too much for James when finding the right property. He is meticulous with his attention to detail and YES he stays in contact with you - VERY IMPORTANT. My Mortgage Adviser was Zamir Davies - Zamir After a long consultation helped me decided the path I wanted to take with a mortgage. Zamir is an excellent adviser who really knows his stuff and doesn't waste time but gets down to the number crunching side of taking out the mortgage. A great Team of professionals that work really hard to get you on that ladder. Thank you...… Sharon

SHARON · 8 February 2020

Agent replied

Dear Sharon, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us and super happy that James and Samir exceeded your expectations. All the best. Chelmsford haart

5/5

Google

Ollie was outstanding. We met him at an unsuitable property, he listened to what we really wanted, applied some ingenuity and identified the perfect place for us. He then did everything possible to get us in the property within 6 days of it coming onto the market. Great communication all the way so we knew what was happening (even when things hadn’t moved) and everything explained clearly. It’s an amazing feeling to know that your letting agent is on your team! Thanks Ollie you are an outstanding, professional star!

Alistair · 19 January 2020

Agent replied · 30 September 2023

Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.

5/5

Google

Harry was very friendly, had a great knowledge of the property he showed us and even recommended a few other properties similar to what we were looking for, very happy with the service all round

Liam · 9 October 2024

Agent replied · 8 November 2024

Good Afternoon Liam , thank you for taking the time to leave a great review! Kind regards, Harry Selvey, haart Chelmsford.

5/5

Google

Harry was very knowledgeable about the property and was able to answer all of our questions.The agent was very professional, friendly, and easy to communicate with. Overall, we had a positive experience with the property agent during the viewing.

Sijo · 3 August 2024

Agent replied · 24 August 2024

Thank you Sijo for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

I had a wonderful experience letting a house with Hart Letting Agencies. Emilia and Danielle were exceptional throughout the process. Their professionalism and attention to detail made everything seamless. Highly recommend them for anyone looking for a new home!

Ashwin · 3 August 2024

Agent replied · 24 August 2024

Thank you Ashwin for the great review! - Emilia Kendrick, Lettings Negotiator, Haart Lettings Chelmsford

5/5

Google

Millie Essam has been pro-efficient and timely in handling matters regarding our apartment and I must commend her efforts so far. She strikes my family and I as an easy individual to speak with and able to reassure us of a speedy approach to resolving matters. Well done Millie!

Chukwuka · 22 January 2024

Agent replied · 20 June 2024

Thank you for the great review Chukwuka! - Millie Essam, Property Manager, haart Lettings Chelmsford

5/5

Google

I have been looking to let a property in the area for a while but have been finding it difficult with other letting companies - I come across Haart and got in contact with Araminta who has really gone out her way to make my experience as smooth and easy as possible. Her approach to my requests were dealt with professionally although still friendly and not intimidating (like other companies I’d dealt with before) nothing I asked her was too much and she was always happy to help! I really can’t recommend enough! Thank you for everything

Bethany · 19 November 2024

Agent replied · 23 November 2024

Dear Bethany, thank you for taking the time to leave me a review, it has been a pleasure assisting you so far! - Araminta Blackwell, Senior Negotiator, haart Chelmsford

5/5

Google

Sophia H was extremely professional and communicated consistently and clearly throughout the process, keeping us well updated as tenants (especially as the landlord is based in New Zealand). From our initial interest through viewing, contract signing, key collection, and moving in took around 10 days, and it felt very well managed rather than rushed. She also responded promptly and helpfully to queries during the first few days after moving in. A real asset to the team.

Gemma · 30 December 2025

3/5

Google

My flat has been on the market for over two months through Haart Chelmsford, with numerous viewings. While the people with whom I have been dealing (predominantly Solomon) have been pleasant and personable, there have been a number of occasions when the ball has been dropped around communication with feedback not forthcoming. This is especially so when Solomon has been away from the office and leads me to wonder whether there are follow-ups with the potential buyers. Additionally, a number of the potential purchasers have cited the amount of the service charge as ultimately determining their decision, this has been disappointing as I would have expected that the agent would be screening the purchasers regarding affordability up front. Given the number of similar properties that seem to be on the market through Haart, and the fact that I do not get the feeling that they are doing everything possible to sell my property, I am currently considering moving to other agents.

Chris · 1 October 2019

Agent replied

Hi Chris, thank you for taking the time to leave us your honest feedback. We hope we've addressed these issues with you and are so happy we have now found you a buyer. All the best from the haart Chelmsford team.

5/5

Google

Solomon has gone above and beyond to help me. He has answered every silly question I’ve had without any hesitation not to mention the countless phone calls! His friendly and approachable character has made me feel relaxed and made the process as easy as it could be. Chris was also extremely helpful, simplified everything and took the time to explain all that I didn’t understand when it comes to buying a house for the first time. The whole team are friendly and offer a top class service. Would highly recommend.

Megan · 1 October 2019

Agent replied

Dear Megan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with Solomon and Chris. Best Regards Damian, James, Solomon, Matt and Chris

5/5

Google

I recently viewed a property in Essex. The viewing was co-ordinated by Chloe Stuttle. May I add that this review is purely for Chloe's work and does not reflect my views on Haart as an agency as a whole. The five stars is only for her. Chloe was fantastic right from the start. She was calm, patient and displayed professional charm and patience in answering all my questions. I would recommend Chloe to anyone who expects to have a good experience with a property agent. I wish her all the best in her future endeavours.

Jeevan · 1 October 2019

Agent replied

Dear Jeevan, Thank you for your kind words about Chloe. She works out of our Witham office and delivers a great service. Best of luck with everything. The Team at Haart Chelmsford

5/5

Google

I have to give Sophie the biggest thank you, I have recently rented a property which i felt a bit nervous about as its my first time, Sophie made it so simple, with her knowledge, always on the end of the phone, even on her annual leave, can't thank her enough.

O'KEEFE · 23 November 2023

Agent replied · 20 June 2024

Good afternoon Jason, thank you for the lovely feedback! I hope you will be very happy in your new home! - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

Harry showed us around a property and was very well presented and very informative, answering all of our questions in detail. He had good knowledge of the property and surrounding area. Thanks Harry!

Shannon · 25 October 2024

Agent replied · 8 November 2024

Good morning Shannon, thank you for taking the time to leave a great review! Kind regards, Harry Selvey, haart Chelmsford.

4/5

Google

Mia has been great trying to find a property that meets our requirements. She has listened to what we need and only suggested houses that suit rather than just trying any old property. We had 2 viewings at a house we liked but had concerns over and again rather than push to get the sale Mia listened to our issues and helped us decide it was too big a risk to offer on the house. She is now working hard to find something else

Keith · 29 July 2019

Agent replied · 30 September 2023

Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.

5/5

Google

Danielle has been one of the most helpful agents I’ve ever dealt with! Not only has she been super responsive, she has been professional, helpful and reassured me to put my mind at ease when I was nervous about the process. I am very pleased with the journey to getting my new home with Haart and wish that all the agents could be as great as Danielle!PositiveResponsiveness

D · 21 June 2022

Agent replied · 20 June 2024

Good morning Dayana, Thank you for leaving such a great review! It has been my pleasure to help find you a new home. Best of luck, Danielle- Haart Lettings Chelmsford.

5/5

Google

Kajdija is one of the most nicest people I’ve spoken to in this industry in a while she was very respectful, very accommodating and listened to all my concerns I will definitely be recommending people here because the service I received was amazing

Yasmine · 21 April 2024

Agent replied · 20 June 2024

It was lovely meeting you Yasmine, thank you for the great review! - Kajdija Mbula, Administrator, Haart Chelmsford.

5/5

Google

For me, customer service and response is top of my important list. Antony Botha is one of the best I’ve met, who exemplifies this behaviour and is one of the best people I’ve met in this regard. Based on Antony, Haart Estate Lettings is highly regarded and I will use them in future.

John · 31 August 2023

Agent replied · 30 September 2023

Hi John thanks so much for the incredible review, it is greatly appreciated. - Antony Botha, Assistant Branch Manager, Chelmsford Lettings.

5/5

Google

Overall we have had a very good experience with Haart both with the letting of our property including tenant selection and the eventual sale. The sales team have been excellent in keeping us informed of what was happening in the sales process and chasing up solicitors etc. In particular Mia Richardson has been excellent in this respect.

Nicholas · 3 May 2023

Agent replied · 30 September 2023

Thank you so much for the thoughtful and kind review! - Mia at haart

5/5

Google

I would like to thank Danielle Llyod from Chelmsford branch who was very helpful on getting my property Ad in the market. It was really a fantastic service and well managed by her which made my property to get Letting agreed within a day. I can recommend to use Haart agent with confidence for anyone who’re looking to let or sell your property

Bala · 30 September 2022

Agent replied · 30 September 2023

Good morning Bala, thank you very much for your kind words. It has been my pleasure to assist you find new tenants. Many thanks, Danielle- haart Lettings Chelmsford.

5/5

Google

Fantastic service. Leah was with me through the purchase journey. Had a negative experience with larger estate agents. Leah made the entire experience as pain free as they possibly could. Being always available to follow up with solicitors and the vendors to ensure timely responses was a real value add to get the purchase over the line within my tight deadlines. Highly recommend

Peyman · 30 September 2022

Agent replied · 30 September 2023

Good morning. Thank you for your lovely review. It was a pleasure working with you and I wish you all the best. Kind Regards, Leah Downes - Move Manager, Haart Chelmsford.

5/5

Google

Max was very knowledgable and came across very well during the viewing. He was professional and friendly and answered many questions. I would highly recommend Haart of Chelmsford estate agents and particularly Max. Thank you for making our viewing a pleasant experience.

Emma · 21 April 2024

Agent replied · 20 June 2024

Thank you for the great review Emma! - Maximillian Swift, Residential Sales Consultant, haart Chelmsford

5/5

Google

Great professional and friendly service, Stacy Cordaroy is easy to contact if needed and has answered with a reply very quickly. Stacy has been very helpful with giving advice and understanding our situation when we had a problem in our flat. Rebecca Bome Carl Storrs

Rebecca · 21 February 2024

Agent replied · 20 June 2024

Hi Rebecca and Carl, thanks so much for taking the time to leave such a kind review, it is my pleasure. - Millie Essam, haart

5/5

Google

I was very impressed with Max he had done his homework on the property. We were also kept up updated by Haart Max was unavoidably running late from his previos viewing but it was only by 5mins. Max was very polite & friendly. Very good viewing. Thank you Max.

Katherine · 23 November 2023

Agent replied · 20 June 2024

Thank you for the great review and feedback! - Maximillan Swift, Residential Sales Consultant, haart Estate Agents

5/5

Google

We were lucky enough to meet Harry Selvey to show us some houses in Chelmsford, a very pleasant meeting with a professional estate agent, Thank you Harry!

Denis · 21 December 2024

Agent replied · 26 December 2024

Thank you for the lovely review Denis! - Harry Selvey, Sales Consultant, haart Chelmsford

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Questions about haart Chelmsford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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