Trusted Agent profile · Chelmsford, Essex

haart Chelmsford reviews

★★★★★ Excellent

1,049 reviews across 1 platform

65 Duke Street, Chelmsford, Essex, CM1 1LW

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haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

1,049

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Harry was really good on our viewing of a couple of houses. He was very informal and shows a lot of interest in what the customers are actually looking for in a property. He was on time and didn’t rush the appointment at any time. Extremely impressed!

Maisie · 21 August 2024

Agent replied · 24 August 2024

Good morning Maisie, thank you for taking the time to leave a great review! Kind regards, Harry Selvey, haart Chelmsford.

5/5

Google

Danielle Lloyd has been amazing throughout our journey to find a new home. The level of contact through phone calls, messages and emails, the information she has provided us with and the support she has given us during this time has been way above any other local letting agents that we had registered with and i am so pleased we found our new home through her. She is an absolute credit to the Haart team!PositiveResponsiveness, Quality, Professionalism

Louise · 21 June 2022

Agent replied · 20 June 2024

Good morning, Thank you very much for your great review! It has been my pleasure to help you both find a new home. I wish you all the best in the future. Kind Regards, Danielle Lloyd- Haart Lettings Chelmsford.

5/5

Google

Danielle Lloyd has been helping our family secure rented property in Brentwood. From our very first meeting she has been exemplary in her friendliness and professionalism and outstandingly helpful. She has empathy and a genuine, joyful willingness to facilitate a happy outcome for all involved. In this she has succeeded hugely. We all feel extremely comfortable with her approach and the fact that she loves her job comes across clearly. I am sure Danielle will go far and hope she is afforded all the opportunities to go forward and succeed. Jacqueline BierPositiveResponsiveness, Quality, Professionalism

Jacqueline · 10 January 2022

Agent replied · 30 September 2023

Good afternoon Jacqueline, Thank you so much for your review, its been a pleasure to help you and your family find a new home. Many thanks, Danielle- Haart Lettings Chelmsford.

5/5

Google

Haart have been great and gone above and beyond in helping me rent my first home. They called me with different proporties, provided video tours and promptly gave me an in person viewing. Sophie Stallman was incredibly helpful, calling, talking me through the steps and keeping me up to date in what could be a stressful wait. Would definitely recommend Haart Chelmsford and their agent Sophie Stallman.

Ellie · 2 June 2023

Agent replied · 30 September 2023

Good afternoon Ellie, thank you for the lovely 5* review! It's been a pleasure assisting you - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

We have had the best experience with this company, my partner and I have just started out in our first house and Emilia was so helpful, making sure we understood everything and answering all our questions! She is incredibly lovely and made everything really smooth and stress free!

Anya · 25 July 2024

Agent replied · 24 August 2024

Thank you for the review Anya!!!- Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford

5/5

Google

Myself and partner were searching for our first home together and when enquiring with Haart, Danielle couldn’t have helped more. Nothing was too much effort from sending over or arranging viewings to helping us complete our search. Danielle promptly responded to any queries we had and has been great from start to finish in our process. We could not thank her more for making such a stressful time a smooth process. Thank you Danielle!

Rhiannon · 30 September 2022

Agent replied · 30 September 2023

Good morning Rhiannon, Thank you for your great review, I have enjoyed helping you find a new place! Best of luck, Danielle Lloyd- Haart Lettings Chelmsford.

5/5

Google

I would like to thank Antony Botha for his help throughout this process of house hunting. He has been very professional, consistently available and maintained communication, constantly checking to see what was happening and suggesting options. This has been a very difficult time, and I appreciate his kindness and consideration. He really puts his heart into his work and it shows.

Eunice · 24 October 2023

Agent replied · 20 June 2024

Good morning Eunice, thank you for the amazing feedback! Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

Harry showed me round a property today and gave me the best service and advice I could ask for. I am really looking forward to continuing to look for the right place for me and my family. Thank you Harry!

Katie-A · 20 November 2024

Agent replied · 11 December 2024

Thank you for the lovely review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

Our first time renting out our property which was really daunting, but Araminta and Danielle were a massive help and helped us through it all! Couldn’t have picked a better agents to work with! Highly recommend and thank you!

Corinne · 4 December 2024

Agent replied · 11 December 2024

Dear Corinne, thank you for leaving us this 5* review! Many thanks, Araminta Blackwell and Danielle Lloyd, haart Chelmsford

5/5

Google

We had 3 viewings on the 20-Jan-24. Max was the estate agent that showed us. He was prompt and on time, easy to talk to and knew a lot about the properties. Anything he didn't know/wasn't available would be something he would chase down and communicate. Very grateful to have had him show us round

Joseph · 21 February 2024

Agent replied · 20 June 2024

Thank you for the great review Joseph! Maximillian Swift, Residential Sales Consultant - haart Chelmsford

5/5

Google

Husnain is a brilliant agent. He is very informative and extremely friendly. We felt very safe and listened to, in his hands. I definitely want to work with him, if the right property comes up. Stay driven! (mind the pun)

Kathrine · 9 November 2024

Agent replied · 23 November 2024

Good Morning Katherine, thank you for taking the time to leave a great review! Kind regards, Husnain Shah, haart Chelmsford

5/5

Google

Antony's expertise in Chelmsford was invaluable for us to find a good home in the right place. His communication was impeccable, ensuring a smooth process. What truly stood out was his continuous support during our tenancy process who guides us on every step. Antony made our house-hunting experience enjoyable and successful. Thanks to him and haart, we found our perfect home!

Pradeep · 29 September 2023

Agent replied · 20 June 2024

Good morning Pradeep, thank you for the lovely feedback, wish you the best of luck! Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford

5/5

Google

Shane has been an absolute pleasure to deal with. As first time buyers we had no idea what to expect, but from the start Shane kept us in the loop, took all our requirements on board and was always honest with us. Even if he didn’t have any properties that matched our criteria (and we had really specific needs) he’d still check in with us regularly which proved to us that we weren’t just a number and that he actually cared. Unfortunately in the end we found a property through another estate agent, but we can’t thank Shane enough for making our experience with Haart Chelmsford so positive - no complaints!

Sophie · 16 September 2021

Agent replied

Good afternoon Sophie. Thank you so much for your kind review, it was my pleasure! Congratulations on finding your new home. Kind regards, Shane Burgess - haart Chelmsford

5/5

Google

Haart rental estate agents in Chelmsford are a dream come true for professional, responsive, thoroughness and the personal touch. And the agent that made it all happen for us was Danielle Lloyd. I can highly recommend her for her professional and friendly service and approach. She ensured that I was kept informed and up to date with all negotiations when we were looking for a tennant and then seamlessly put everything into place from references, repairs to the property, contracts and timeously met every deadline and planning to the hour. What an absolute pleasure dealing with such a professional. I can highly recommend Dannielle Llloyd and her team at Haart - you will not be dissapointed guaranteed.

Jeff · 2 September 2021

Agent replied

Good morning Jeff, Thank you for your great review! I am so pleased you are happy with the service. Many thanks, Danielle- Haart Lettings Chelmsford.

5/5

Google

Shannon’s incredible professionalism and fantastic communication, meant we were compelled to leave her a review to share her fantastic work. Shannon made both our letting processes seamless and as easy as possible. She answered all of my questions no matter how small and was always polite and cheery. She is a real credit to the team and her polite and upbeat manner make her a real pleasure to work with and her hard work should be recognised.PositiveResponsiveness, Quality, Professionalism

Mark · 24 October 2021

Agent replied

Dear Mark Thank you for your kind works about the service Shannon provided. It really pleases me to read reviews like this because I know how hard Shannon works "behind the scenes" to make moves as stress free for her clients as possible. All the best Haart lettings Chelmsford

5/5

Google

This is the second time I have used Haart and they are just as efficient. From initially meeting Lloyd I found him helpful and professional and he took fantastic photos of the property, which sold within a few days! Emily is also very friendly and knowledgeable, as is Max. You certainly get what you pay for with Haart - highly recommend.

Michelle · 9 September 2023

Agent replied · 30 September 2023

Thank you for the lovely review for us all Michelle! - Lloyd Hart, Branch Partner, Haart Chelmsford

5/5

Google

Mia was really helpful and kind throughout the process of us buying our house, and did a great job keeping everyone in the loop. It was so reassuring knowing we had a point of contact throughout the transaction who liaised with everyone on our behalf and kept all plates spinning in the air! She’s even continued to help post completion with any questions we’ve had. Thank you very much!

Jane · 3 January 2023

Agent replied · 30 September 2023

Thank you so much for the amazing review Jane! It has been an honour, I wish you all the best in your new home - Mia at haart

5/5

Google

Recently had a viewing of a property with Harry Selvey and he was amazing. Very friendly and was very informative. He said he will try his best to help us and he really did. Thank you Harry!

Karan · 4 December 2024

Agent replied · 11 December 2024

Thank you for the lovely review Karan! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

My experience with Haart was great. I worked with Shannon who is absolutely fantastic and just a joy of an estate agent as well as person. She was very attentive, really listened for the things I was looking for and sent me great, relevant properties which I truly appreciated. I went for a viewing with her. She was very quick to get back to me on when I could view the property and answered all my questions and concerns when I was there. I never had trouble contacting her; as she was very responsive and extremely professional at all times. I constantly felt like the search for a property was in good, trustworthy hands. Would definitely recommend working with Haart as well as Shannon; to find your dream home! Thank you for everything!

Mónica · 25 June 2021

Agent replied

Good Morning Monica, Thank you for your kind words, I wish you all the best of luck in your new home Kind regards Shannon Oddy Haart Lettings Haart

5/5

Google

As a landlord, having had significant dealings with letting agents over the last few years, I wanted to recognise and thank Danielle Lloyd at Haart Chelmsford for recently providing support to me which is way above that I have come to expect from others within the industry. With knowledge and attention to detail which inspires confidence while consistently keeping her word on call-backs and follow ups, unique in my experience, working with Danielle has been a massive breath of fresh air. Always helpful and efficient, Danielle clearly has all the qualities I would be hoping for in a lettings manager and I really look forward to working with her in the future.

Borka · 24 June 2021

Agent replied

Good morning, Thank you very much for your great review and kind words. It has been my pleasure to assist you. Kind regards, Danielle Lloyd- Haart Lettings Chelmsford.

5/5

Google

I was looking for a flat and came across one that was let by haart Chelmsford. I was contacted by a very polite efficient young lady called Shannon Oddy. I can honestly say it’s been a pleasure as she is very on the ball and very quick to respond to any questions or queries which personally something I love as I don’t like waiting around 😂. I would highly recommend her in helping you find a home. Thank you Shannon

Alex · 23 June 2021

Agent replied

Good Morning Alex, Thank you so much for your kind words, you have been an absolute please to help. Kind regards Shannon Oddy Haart Lettings Chelmsford

5/5

Google

We've recently let a property through Haart in Chelmsford and I was really impressed with the professionalism of the team and in particular, Danielle. The application process and general customer onboarding was seamless and the property-portal is a really efficient tool for processing applications and user friendly. I also think the way Haart structure and manage multiple offers/applicants is fair and transparent in a hard market. This cannot be said for all letting agents. My thanks to Danielle and team for providing a very efficient and professional service.PositiveResponsiveness, Quality, Professionalism, Value

John · 21 June 2021

Agent replied · 20 June 2024

Good morning John, Thank you very much for your feedback for myself and the team, it has been my pleasure to assist you. Many thanks, Danielle, Haart Lettings Chelmsford.

5/5

Google

I'd like to provide a review of my experience of Haart Chelmsford (Letting) and specifically Danielle Lloyd. I reached out to a few agents in the area for a letting agent, and Danielle was the most proactive out of everyone. She was professional and friendly throughout. Very knowledgeable and came with a lot of helpful advice which I really appreciated. She offered to view my property on the day of completion (I had literally just bought the place) and remained proactive and responsive and even secured tenants based on a property that was rather run down at the time. Really impressed, and she followed through on her assurances that the property should let out easily. She added tons of value by giving handy pointers throughout the 6 weeks of vacancy. I could have gone anywhere else but I got on with Danielle, could see her hunger and drive, and it helped she lacked even the slightest bit of pushiness. In the end, she still got my business and she deserved it based on her patience and delicate balancing of the situation. This is exactly the way to do business. The above is how things should be but I think it's right I note down some bad experience of a staff member at the same branch. Shannon Oddy suddenly came into the picture (presumably as the tenant in question was sourced by her?). In any event, she made a really bad impression on me and this continued to get worse. Shannon was extremely pushy, rude and unprofessional throughout by short exposure to her. She accused me of accepting a deposit scheme when I hadn't, she failed to provide me with the written tenancy agreement and when I chased this it appeared I was massively inconveniencing her and she tried to hard sell me the fully managed package service, and before I could explain why I might not do that, she interrupted and went onto the rent collection service. Both occasions I said I'd like to think about it. If Shannon had dealt with things better or even differently she probably would have secured the extra commission and services - but I don't like doing business with people that behave the way Shannon did. She came across really patronising as well when I asked her to tell me anything else about the tenants that she could share (for my due diligence) - she laughed and said "what else would I like to know" (I literally just told her). However, the review about Shannon Oddy should have no reflection on Danielle Lloyd whatsoever. Danielle has assured me that my point of contact will be with her alone going forward which again is a great way to fix something that's gone wrong. I can see why Danielle is in management as she can seamlessly sell by tailoring the pitch to her audience. A huge asset to Haart!PositiveResponsiveness, Quality, Professionalism, Value

F · 21 June 2021

Agent replied · 20 June 2024

Good morning Farhan, Thank you for your review and kind words. Sorry to hear of your experience, this has been addressed by the branch manager. Kind regards, Danielle Lloyd Haart Lettings Chelmsford.

5/5

Google

I'd like to provide a review of my experience of Haart Chelmsford (Letting) and specifically Danielle Lloyd. I reached out to a few agents in the area for a letting agent, and Danielle was the most proactive out of everyone. She was professional and friendly throughout. Very knowledgeable and came with a lot of helpful advice which I really appreciated. She offered to view my property on the day of completion (I had literally just bought the place) and remained proactive and responsive and even secured tenants based on a property that was rather run down at the time. Really impressed, and she followed through on her assurances that the property should let out easily. She added tons of value by giving handy pointers throughout the 6 weeks of vacancy. I could have gone anywhere else but I got on with Danielle, could see her hunger and drive, and it helped she lacked even the slightest bit of pushiness. In the end, she still got my business and she deserved it based on her patience and delicate balancing of the situation. This is exactly the way to do business. The above is how things should be but I think it's right I note down some bad experience of a staff member at the same branch. Shannon Oddy suddenly came into the picture (presumably as the tenant in question was sourced by her?). In any event, she made a really bad impression on me and this continued to get worse. Shannon was extremely pushy, rude and unprofessional throughout by short exposure to her. She accused me of accepting a deposit scheme when I hadn't, she failed to provide me with the written tenancy agreement and when I chased this it appeared I was massively inconveniencing her and she tried to hard sell me the fully managed package service, and before I could explain why I might not do that, she interrupted and went onto the rent collection service. Both occasions I said I'd like to think about it. If Shannon had dealt with things better or even differently she probably would have secured the extra commission and services - but I don't like doing business with people that behave the way Shannon did. She came across really patronising as well when I asked her to tell me anything else about the tenants that she could share (for my due diligence) - she laughed and said "what else would I like to know" (I literally just told her). However, the review about Shannon Oddy should have no reflection on Danielle Lloyd whatsoever. Danielle has assured me that my point of contact will be with her alone going forward which again is a great way to fix something that's gone wrong. I can see why Danielle is in management as she can seamlessly sell by tailoring the pitch to her audience. A huge asset to Haart!

Farhan · 27 May 2021

Agent replied

Good morning Farhan, Thank you for your review and kind words. Sorry to hear of your experience, this has been addressed by the branch manager. Kind regards, Danielle Lloyd Haart Lettings Chelmsford.

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Questions about haart Chelmsford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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