5/5
Harry was really polite and helped me find my first home. Very pleased with the service π β¦
Agent replied Β· 30 December 2025
Thank you for the lovely 5* star review! - Harry, Sales Consultant, haart Chelmsford

Trusted Agent profile Β· Chelmsford, Essex
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1,049 reviews across 1 platform
65 Duke Street, Chelmsford, Essex, CM1 1LW
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haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
Harry was really polite and helped me find my first home. Very pleased with the service π β¦
Thank you for the lovely 5* star review! - Harry, Sales Consultant, haart Chelmsford
5/5
I contacted numerous estate agents in Chelmsford to let a flat that we had recently purchased. Sophie Stallman at Haart Chelmsford was extremely helpful from the start, I was aware of lettings process but not familar with the Chelmsford market and Sophie gave us lots of insights before even attending our property. She arrived ontime on the day to view the property and came well prepared, she spent time with us giving a full brief of the Haart services and expectations for the flat. Not over bearing but absolutley showed a desire to want to win our business. We advertised through Haart and must say that everything was completly professionally and with no fuss. Sophie always kept us updated and within two weeks we had a tenant moved in, and everything was completed as expected. I would highly recommend Sophie & team and if we are in the market again would happily go back to Sophie & Haart.
Good afternoon Keegan, thank you so much for taking the time to leave this amazing review! It was a pleasure assisting you and Tina in finding a suitable tenant! - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
Had a wonderful experience with the letting department. Everything was handled professionally, quickly, and efficiently. Highly recommended
5/5
Excellent service by all the Haart team. A big thank you to Max, Emily and Dan who made the whole process run smoothly. I would highly recommend Haart if you want to get the best price for your property and they make sure there are no issues throughout the sales process.
Thank you for the lovely review! - Max, Emily and Dan, haart Chelmsford
5/5
Me and my partner was looking for somewhere to rent in Chelmsford ASAP, thankfully Emilia was able to help us and nothing was too much bother! Guiding us with the referencing process and what we needed to do and felt very welcomed. Would defiantly recommend Haarts and especially Emilia!
Dear Chelsey, thank you for leaving me this 5* review! Many Appreciated, Emilia Kendrick, Lettings Negotiator, haart Chelmsford
5/5
I'd like to thank Haart for providing the perfect first home for myself and son... It has been a great experience with amazing memories! I'd also like to thank my property manager Stuart Kelly! Your service has been outstanding, professional, respectful, reliable but most importantly warming with your presence. I couldn't recommend anyone else and would highly recommend Stuart is requested when renting a property from Haart. Myself and son have had the BEST 2 years in Chelmsford and this is something we will treasure! Thank you Haart and Stuart Kelly π
Good Morning Paris, Thank you for your kind words, you have been a pleasure to help Kind regards Shannon Oddy Haart Lettings Chelmsford
5/5
Had a fantastic experience purchasing my apartment from Haart, it was a very long process due to the conditions of the sale, Dan was very professional and straight to the point, which was very important to me, he was honest and trueful about dates and time lines which is exactly what you need when purchasing a property. Mia was extremely helpful in every step of the process, keeping me well informed and chasing the solicitors when necessary, she had excellent attention to detail and was very professional and friendly to deal with, makes such a difference when you have a great team to help you, as we all know these can be a very stressful times. 10/10 couldn't wish for a smoother hassle free purchase .
Thanks for the great review Heather, it has been our absolute pleasure! Myself and Dan wish you all the best in your new home. Many thanks - Mia at haart
5/5
Antony has been a total star from the minute we started looking for a property! In the current crazy rental market he's removed the stress of finding a place and getting all the paperwork sorted. In addition he's been super responsive to any correspondence and really flexible with access to the property. If you need someone to take the stress out of renting a place then give Antony a call!
Morning Niki, thank you for the amazing feedback! Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
Had a lovely viewing with Harry S today. What a great presence to a salesman, truly made us feel like he understood what we were looking for and conversation felt very engaging!
Thank you so much for the lovely 5* star review! - Harry Selvey, Residential Sales Consultant
5/5
Harry was great! Very welcoming and friendly. He took his time show me the various properties and did not rush me at all. He had all the answers to my questions and best of all - he was honest and did not try any high pressure tactics at all. Well done Harry, keep up the excellent work.
Thank you Mark for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
Thanks Harry Selvey great help with showing me around a couple flats, being a first time buyer is daunting but he helped with this stage to make it easy and straight forward showing me around a few flats. He was very polite and answered all my questions perfectly I now feel much more relaxed and informed.
Thank you Jon for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
I recently got a rental house through Haart and I couldn't be happier with the service I received. The customer service was top-notch, especially Emilia, who was incredibly helpful and attentive. She made all the process fast and always happy to assist with any queries I had. I will recommend Haart for anyone seeking a reliable and professional rental agency.
Thank you Shiji for the great review! - Emilia Kendrick, Lettings Negotiator, haart Chelmsford
5/5
Have been on the Search for an apartment for a while now, my encounter with Antony Botha was amazing, and his swift response to my inquiry and getting me the kind of apartment I wanted was unimaginable, My husband needed to ask me Are you sure this guy works with Haart? Thank you very much, Anthony. Hopefully, we get to finish the referencing today. Will come back and give you more review.
Good morning, thank you for the lovely feedback, its been a pleasure! - Antony Botha, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
I have this afternoon had a viewing of several apartments with Harry Selvey. He was very polite, and understood what I was looking for, there was no hard sell just precise information regarding each of the properties. His friendly approach made for a good viewing experience. Thanks Harry
Thank you for the lovely review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
The estate agents were great, the manager Mia Richardson was even sweeter. I can see why she is the manager. She took initiative into her own hands from estate agents as soon as i made a complaint about my conveyancer. I feel sorry for this agency how much nerves they had, because of a conveyancer , who was like a person who just fell out of a tree. She cant do anything, she doesn't know how to do. Me and agency had to do all the work for her. Mia has great communication skills, she is professional, quick, organised and she goes, that extra mile for her costumers. She will go along way, iβm sure. Next time i hear about her , she will be an area manager. Iβm sure of it. Thank you so much Mia Richardson
Hi Emilija, thank you so much for such a beautiful review! It has been quite a journey but so worth it to see clients such as you happy. I wish you all the best, thank you - Mia at haart
5/5
To whom it may concern Alison Sadler has been managing my property for some time now. During this period we have been in contact several times. Either to keep me posted on current or potential new tenants, to inform me if any necessary work needed to be carried out on my property and to keep me up to date with costings etc. Recently I have asked her to supply invoices on work carried out in the past. All of this Alison has carried out with speed and professionalism. I look forward to a continued high standard of service from her in the future. Russell Franklin
Thank you Russell for taking the time to leave this amazing 5* review! - Alison Sadler, Property Manager, Haart Lettings Chelmsford
5/5
Alison is an amazing professional who goes above and beyond to ensure her customers are satisfied! I can not thank her enough for her services. No matter the requirements, Alison would always find a solution. Her timely responses have resulted in my strong faith to drop a request and leave it to her to provide the results! Itβs been a pleasure working with her and I highly recommend residents to trust her.
Good afternoon Richard, thank you for the great review! - Alison Sadler, Senior Property Manager, Haart Lettings Chelmsford
5/5
Harry was good at booking me viewings!!! I will use him again
Thank you for the lovely 5* star review! - Harry, Sales Consultant, haart Chelmsford
5/5
Many thanks to Sophie and the rest of the team at Chelmsford Lettings. Just completed a smooth change of tenancy at our property in Chelmsford. A few issues too iron out during the handover but all done very efficiently and with the minimum of fuss. Sound advice at the beginning meant that new tenants were found almost immediately and we hope they are very happy in their new home.
Thank you Colin a lovely 5* review! - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
We sold our property through Haart Estate Agents Chelmsford, in remarkable time. The property we purchased was besieged with several legal challenges, third party requirements and assurances. Selling and Buying property is an emotional and stressful period, particularly when things can slightly go off the rails especially when an urgent requirement is identified that required an immediate response. Leah was our nominated representative. Throughout the four month period she remained upbeat, keeping us informed on developments as well as the challenges through the legal and financial process. I am not ashamed to state that at times I was probably too demanding (emotions running high), but Leah demonstrated the moral courage and conviction to put me in my place, allaying my fears, which enabled the transaction to be completed. Similarly, our solicitor remarked on her proactive approach and positivity stating that he does not normally receive that level of service from other estate agents companies, particularly during exchange of contracts. Our other Estate Agent also spoke very highly of Leahβs professionalism, keeping him up to date on events. Upon reflection. Our property purchase was certainly not a simple process from start to finish. The team involved (estate agents and solicitors) made this happen and got it over the line. Leah played a significant role acting as the lynchpin. I would definitely recommend Haart if you are thinking of buying or selling. Equally, Iβd request if you could have Leah to manage the transaction to completion. Thank you Leah.
Good morning Paul. Thank you so much for this incredible review. It was my pleasure working with you, I completely understand this was a stressful time for you. I wish you all the best, Kind Regards, Leah Downes - Move Manager, Chelmsford
5/5
We have had a great experience with Haart. The demand for housing in Chelmsford has been super high making securing a rented home a challenge, but Shannon and Lauren have helped us at every step and we are now very excited to move into our new home. Shannon has always been there on the phone for any questions we have, been able to quickly get us answers from the landlord and to give us updates on how the contracting is coming along. The team use Whatsapp to share new properties in your budget and share videos of the properties there which is much easier than emails and youtube links. They are also all setup to do the document signing and referencing remotely which was super helpful and efficient.
Good Afternoon Becca, Thank you for your kind words, you have been a pleasure to help and we wish you all the happiness in your new home Kind regards Shannon Oddy Haart Lettings Chelmsford
3/5
Haart were very good in selling our place- very efficient indeed and we sold quickly for a good price. However after that things took a turn for the worse because they recommended a conveyancer who was so bad we had to make two formal complaints. A simple sale with no chain took five months mainly due to this conveyancer and the other solicitor. The delay was only sorted out by the perseverance and excellent support of Leah from Haart who was always available to help us through the nightmare that we had with the conveyancers. If it wasn't for her we would probably still be waiting. Huge thanks to Leah who has excellent customer service skills and got things sorted out for us. I would advise that you don't touch anyone recommended by Haart for conveyancing.
Good morning Jane. I'm sorry you had a difficult experience regarding the conveyancers but I'm glad I managed to support you throughout. I really do wish you all the best. Kind Regards, Leah Downes - Move Manager, Chelmsford.
5/5
Haarts estate agents, Chelmsford, provide an excellent service to both tenants and landlords alike. I was renting a property through Haarts and when circumstances changed, I had to find a tenant through Haarts and I found Haarts managed all aspects both finding a tenant and managing my own tenancy extremely well. My dealings were mainly with Danielle Lloyd from the lettings team and I found her extremely professional and hardworking. She and her team are prompt in their communication and thorough in all they do and provide a great service overall and I would highly recommend Haarts.
Good morning Manoj, Thank you for your great review. It has been my pleasure to help you. Kind regards, Danielle Lloyd Branch Manager- Haart Lettings Chelmsford.
5/5
Weβve been a bit up and down in our house hunting journey after a property falling through but weβve had such a great experience with Haart Chelmsford. Emily has been in contact with us regularly about houses and has been fantastic with helping us find our next home. weβve had a couple of viewings now with Elliot Ashwin who has been very personable, professional and friendly. As stressful as househunting is, itβs nice viewing houses with someone who you are happy to have show you round. Thank you for making it a little bit easier for us!
Good afternoon Luke, Thank you so much for your great review! Kind regards, Emily Balloch and Elliot Ashwin- Haart Chelmsford.
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Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.