Trusted Agent profile · Chelmsford, Essex

haart Chelmsford reviews

★★★★★ Excellent

1,049 reviews across 1 platform

65 Duke Street, Chelmsford, Essex, CM1 1LW

Part of haart, see every office.

haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,049

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience working with Emilia Kendrick at haart . From the very beginning, she was professional, attentive, and genuinely invested in finding the perfect home for me. Emilia took the time to understand my needs and preferences, and the entire process was seamless. Communication was always clear and prompt, and Emilia was always available to answer my questions or address any concerns. She made the whole experience stress-free and seamless. I highly recommend Emilia Kendrick and haart to anyone looking for a reliable and trustworthy housing agent in Chelmsford

Teena · 17 August 2024

Agent replied · 24 August 2024

Thank you Teena for the lovely review! It has been a pleasure to assist you. Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford

5/5

Google

Harry is an absolute professional,we have been looking at house for a few weeks now and by Far Harry has been the best informative and actually asks what we’re looking for etc and shows interest, believe it or not other estates agents just about manage a hello. Our journey has just started with Haart Estates but Harry has impressed me and in the office we have Max who is also super helpful. I truly believe we will find the right property with Harry’s help.

Shaista · 10 August 2024

Agent replied · 24 August 2024

Thank you Shaista for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

This is a review for Harry Selvey not Haart Estate Agents. I don’t understand why I need to review the estate agent to provide feedback about Harry but maybe this is a way to get good review s for the estate agent themselves? What I do find frustrating with this estate agent (not Harry) is they hardly ever provide lease or service / ground rent charges on Rightmove like other estates do. Now back to Harry: Harry showed me around 3 apartments. Very friendly, professional and polite when showing me around and also attentive to any questions I had. I am sure wherever Harry works he will be a valuable member of the team. I would recommend Harry if viewing a property.

Gazza · 3 August 2024

Agent replied · 24 August 2024

Thank you Gary for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

Over the last couple of years I have found myself dealing with many estate agents and letting agents. I had always been cautious of the industry mostly driven by the perceived image of the smarmy estate agent. However, I have been privileged to meet some good honest people with knowledge and integrity; not just from one meeting but built up over several months. This review is not driven by “the others” being terrible, in fact I find the industry to be of good standing but if you do find you ever walk into an agents’ branch and you feel like it’s just push for profit and target, then walk out; there is another agent just next door. Your needs are greater than theirs. Trust your gut. We shortlisted and it was a hard choice based on the above, but we settled on haart and have been privileged to work with Sophie Stallman as our main point of contact. Sophie Stallman of haart has been managing some property for us and I have good experience over the last 4-5 months of her involvement in preparing to let, advertising, letting, and moving property into haart from another agent. We have paid for a fully managed service. We get recognised if we turn up in branch, we get regular updates, we get direct phone calls if there is an emergency, and we get quick feedback if we have an enquiry. Properties get well advertised so they are quick to be let out. The experience with haart and Sophie has been very positive.

Steve · 3 August 2024

Agent replied · 24 August 2024

A fantastic review Steve! thank you for taking the time to leave such a lovely and detailed review! Its been a pleasuring assisting you so far and i look forward to continuing to do so! - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

I would like to express my sincere gratitude to Millie at Haart for her exceptional assistance in resolving the recent fridge issue. Millie was not only knowledgeable and professional but also incredibly helpful and understanding. She patiently explained the problem and provided clear guidance on the next steps. Her quick response and proactive approach were greatly appreciated. I am truly impressed with the level of service provided by Millie and Haart.

Kishor · 20 December 2024

Agent replied · 26 December 2024

Dear Krishor, thank you so much for taking the time to leave this review for me. It has been a pleasure assisting you. Many thanks, Millie Essam, haart Property Management Manager.

5/5

Google

My time with Haart Chelmsford was really good considering how bad my solicitors have been throughout the process. Where they failed in multiple areas Haart helped at every step to push the solicitors to complete tasks and was available by phone and email in a timely manner nearly every time. Special mentions to Emily Balloch Daniel Flanders Rochelle Dilkantha (Broker) These 3 have been brilliant throughout the process but I want to thank the whole team at Haart Chelmsford.

Thomas · 17 August 2024

Agent replied · 24 August 2024

Good morning Thomas, thank you for taking the time to leave a review for the team. Good luck in your new home. Haart Chelmsford.

5/5

Google

Sophia at Haart Estate Agents Chelmsford is best at her job as she is updating me with my search to find suitable home for my family

Eslam · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for the lovely 5* star review! Wishing you all the best throughout your tenancy. - Sophia, Lettings Negotiator, Haart Chelmsford

5/5

Google

Haart have proven one thing to me which I cannot say because I would be accused of misandry despite freedom of speech which should allow me but there’s a little company trying to take down my reviews because they are upset that I told everyone how they behave… What a soothing balm to such pain and distress Haart has been! Sophie and Danielle are probably two of the nicest agents and people I’ve ever met and I will be giving them my business from now on when I get clients who wish to sell or let through an agency. I’m disappointed I can’t offer the three I had at the beginning of the year. The entire team but especially Danielle and Sophie, are the epitome of how a letting agency should be run and how a let should be done; smiles, joy, cleanly and accurately, smoothly, no fuss, and EASY, not only are they both just the loveliest people I’ve ever had the pleasure of having a short forced business interaction (which are usually uncomfortable with fake smiles, as an adult you should know the faked forced stuff and how moving is always about jumping through hoops). But this did not feel like we were being shoved through hoops. It was easy! Almost a pleasure-even considering they are trialling a new system which makes things harder. Nothing we asked for was too much trouble or objected to. Sophie and Danielle have never been anything but kind courteous polite people - more than that in fact. I’m delighted with the quick smooth easy letting Haart have done in a week. So much better than other larger more flashy agencies who are fake, false and lie wildly. Do yourself a favour and use Haart-it will bemuch less stressful and a pleasant experience with genuine and delightful people

Themis · 25 July 2024

Agent replied · 24 August 2024

This is a fantastic 5* review for myself and Danielle! Thank you so much for taking the time do detail your kind words for us both and your experience so far! - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

I have always used smaller independent estate agents for selling properties but decided to try Haart based upon my experience as a potential buyer of a property Haart were marketing. I was wary of using a large company however I cannot fault them at all. Even without a chain there were complications with my sale and Haart worked hard with both sets of solicitors to get the sale across the line and kept me more informed than my own solicitors. There is a lot of competition in the market these days for 'non traditional' estate agents who charge a lot less per sale, but my advice would be to still use a more traditional agent and pay their fee - it was worth it. I would not hesitate in using them again. All of the team I dealt with were excellent.

Louisa · 25 July 2024

Agent replied · 24 August 2024

Thank you Louisa for the fantastic review for the team here at Haart Chelmsford!

5/5

Google

Only recommendations for the Haart Chelmsford team, especially Sophie. From the beginning of stumbling upon one of their properties until now having moved in to the perfect flat, the communication was outstanding. Sophie always made sure to reply on a very short notice, ensure we have all the answers to our questions and kept us updated. Whenever she was not in, cover was always ensured to the same quality. Everything seemed simple and clear. And having found this flat without it even being listed, receiving the approval from the landlord within 24 hours of being sent the link for the property viewing is hardly comparable and gave us the certainty we needed. Thank you!

The · 25 July 2024

Agent replied · 24 August 2024

Thank you for this fantastic 5* review for myself! It has been a pleasure assisting you with your move - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

I had a house viewing with Harry and it was not just informative, it was an absolute pleasure. His combination of friendliness and knowledge made for an engaging and enlightening experience. It is rare of someone of such a young age to excel in their role and exude a genuine enthusiasm for helping others find their perfect home. Harry is a credit to his team, and anyone will be very fortunate to have his assistance along a complex journey.

Oliver · 25 July 2024

Agent replied · 24 August 2024

Thank you Oliver for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

Wanted to say big thank you to Harry Selvey for his time and flexibility showing me some flats today! The viewing went well. Harry was very polite and friendly and also very professional. I have had several viewings with different agent from other agencies and most of them have not done any research on the property so could not answer my questions. Harry was very well prepared and answered all my questions. It was a very positive experience!

Anna · 10 August 2024

Agent replied · 24 August 2024

Thank you Anna for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

The customer service from haart is unrivalled by other estate agents in Chelmsford. The team is approachable, friendly, polite and helpful and the communication is 10 out of 10. Harry Selvey has been a fantastic help in setting up viewings, being flexible when I needed to change times and for referring me to my mortgage adviser. Thank you so much for helping me on the way to owning my own place Harry!

Gemma · 9 October 2024

Agent replied · 23 October 2024

Thank you Gemma for the great 5* review! - Harry Selvey, Sales Consultant, haart Chelmsford

5/5

Google

I want to thank Stacy Cordaroy for helping me with all of my enquiries. I find looking for a new place to live and call home an overwhelming experience but Stacy put my mind at ease numerous times. She gave me advice that I could understand clearly, was relevant to my personal circumstance and she really understood my requirements. One thing I really appreciated was that Stacy always made me feel like she was genuinely happy to support my search for a suitable home. She kept me up to date with the process, meaning I did not have to constantly chase for updates as they came to me in real time. She made me feel like I was dealing with a professional who I could trust but also had an authentic friendliness about her. This really helped me a lot and am grateful to her and Haart for helping me and confirming I made the right choice of agent. Stacy is very efficient by being attentive to the times in the day I could speak due to work commitments and was always respectful of this. Her communications were always excellent. I would highly recommend Haart Chelmsford to anyone needing help to find a new property. Thank you

Daniz · 21 May 2024

Agent replied · 20 June 2024

Thank you Daniz for the fantastic review - Stacy Cordaroy, Property Manager, haart Chelmsford

5/5

Google

Mateus was very coherent and good on the viewing very satisfied with how he constructively and confidently showed me around the building.

Lionel · 30 March 2026

Agent replied · 13 April 2026

Thank you for the lovely 5* star review! - Mateus, Academy Residential Sales Consultant

5/5

Google

Sophie has been amazing overall throughout the process of helping and dealing with the property I'm moving in to. Quick to respond, excellent communication, extremely knowledgeable and professional in her field, and I value her overwhelming support and patience! She has made the process simple to digest and as easy as possible to understand! Big thanks to everyone in this company for their excellent service and especially Sophie Stallman for being supportive until the very end! I couldn't recommend her enough.

Patrick · 21 April 2024

Agent replied · 20 June 2024

Thank you for leaving me a detailed review Patrick! It's been a pleasure assisting you and I hope you will be very settled in your new home - Sophie Stallman. Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

We have had two viewings with Harry and he did a fantastic job. He was informative, knowledgeable and a really lovely guy with an upbeat attitude. It is even more impressive as Harry is only on his second week and you wouldn't know this. He really knows how to put people at ease as he displays a natural manner when chatting during viewings and makes you feel relaxed. Great service provided and a quick response to questions.

Debbie · 30 May 2024

Agent replied · 20 June 2024

Thank you Debbie for a fantastic review ! Its been my pleasure assisting you so far! Harry Selvey, Sales Consultant, Haart Chelmsford

5/5

Google

We can't recommend Emily highly enough! Her service throughout the entire process was absolutely first class. From the very beginning, Emily was professional, knowledgeable, and incredibly helpful. She guided us through every step, answering all our questions patiently and ensuring we felt comfortable and informed. Her dedication and proactiveness were truly impressive. She went above and beyond to ensure a smooth and successful experience. If you're looking for an exceptional estate agent in Essex, look no further than Emily!

Sai · 21 April 2024

Agent replied · 20 June 2024

Thank you for the great review Sai, Very much appreciated! - Emily Balloch, Senior Residential Sales Consultant, haart Chelmsford

5/5

Google

During the last few months I have been dealing with Sophie who is the assistant branch manager at the Chelmsford branch of haart. Sophie has been involved in helping with a new rental property that I will be shortly moving in to. She has been fantastic throughout; she is super-efficient, and her communication is excellent. Sophie is always quick to respond to any of my emails. I have had ALOT of questions back and forth and I have really valued Sophie's patience and understand throughout this process because I find moving has a heavy impact on my mental wellbeing. Sophie has made the process as easy as possible. Thank you Sophie!

Tracy · 22 March 2024

Agent replied · 20 June 2024

Thank you for taking the time to leave a fantastic detailed review for me Tracy! Its been a pleasure and i hope you will be very happy in your new home! - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

I had a viewing with Mateus from Haart yesterday which went very well. My mum and I found him to be very approachable and friendly with good knowledge on the property. He was happy for us to voice any questions we had and highlighted extra selling points of the property we may not have otherwise noticed such as storage opportunities. Overall we had a very good experience.

Louise · 16 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words and for the lovely 5* star review! - Mateus, Academy Residential Sales Consultant

5/5

Google

Thanks to Emilia Kendrick for supporting and helping us to find a nice rental property.

Sundeep · 7 April 2026

Agent replied · 13 April 2026

Thank you for the lovely 5* star review! Wishing you all the best. - Emilia Kendrick, Assistant Branch Manager, haart Chelmsford

5/5

Google

I had a fantastic experience working with Harry Selvey during my recent house-hunting journey. From the very beginning, they were attentive, professional, and genuinely committed to helping me find the right home. What really stood out was the effort they put into organizing multiple viewings all on the same day to make the most of my time. Everything was well-coordinated and ran smoothly, which made the process far less stressful than I expected. Throughout the entire experience, they treated me with respect, listened to what I was looking for, and offered helpful insights without ever being pushy. It’s clear they care about their clients and take pride in offering a high standard of service. I wouldn’t hesitate to recommend Harry to anyone looking for a property, they made a potentially overwhelming process feel manageable and even enjoyable.

Alice · 28 May 2025

5/5

Google

Max was brilliant at the viewing. Very informative and welcoming. Would work with him again any time.

Elsa · 13 March 2026

Agent replied · 13 April 2026

Thank you for the lovely 5* star review! - Max, Residential Sales Consultant, Haart Chelmsford

4/5

Google

Hi Husnain Thank u for showing us round; the viewing went well we will gladly leave u a review. You were courteous when we arrived and you were quite knowledgeable about the property and had most of the answers to our questions. We loved the house and can picture ourselves living there. We’ve made an offer! Look forward to hearing from you.

Wendy · 3 November 2024

Agent replied · 8 November 2024

Good morning Wendy, thank you for taking the time to leave a great review! Kind regards, Husnain Shah, Haart Chelmsford.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Chelmsford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

The Trusted Agent

Is this your office? Claim your page.