Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
359 reviews across 2 platforms
23 Duke Street, Chelmsford, Essex, CM1 1HS
cmRENT and SALES's office in Chelmsford, Essex, at 23 Duke Street, is rated 4.7 out of 5 across 359 reviews on two platforms, including 357 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
cmRENT & SALES are an independent, family owned & run NAEA & ARLA Licensed Estate Agents in Chelmsford. We occupy a prominent position on the corner of Duke Street, next door to the old 'Dukes'. Our modern office, with its eye-catching window displays has a welcoming seating area for Sellers, Buyers, Landlords & Tenants. So if you’re looking for a knowledgeable, experienced and pleasant service when moving home, please CONTACT US.
The Trusted Agent 2026 results for cmRENT and SALES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service and very good customer communication throughout the process ( which was made very streamline by them) . Would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI have been a tenant of CMRent for the last 6 years across 2 properties. I have always received friendly, professional and excellent service and I feel as a tenant I am valued. I would recommend CMRent to anyone.
Hi Nick Thank you for leaving this review. It is great to hear that we have looked after you and provided such a great level of customer service for so long and I am sure we will continue to do so for as long as you need! Kind regards, Chris
5/5
GoogleWe recently moved in into a new house and all I can say is that the CM Rent & Sales have been great! Sophie, our agent was very helpful and made the whole process really smooth!
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
GoogleWe have been using cmRENT & SALES Chelmsford for a few years now. It has always been a stress free experience. The staff is friendly and very helpful for both administrative tasks and property maintenance. Highly recommended.
Hi Sukey Thankyou very much for the 5* review and recommendation! Glad to hear it's been a stress free experience! Kind Regards, Jake
3/5
GoogleApart from the very expensive renewal fee , I have always found the staff very quick at responding to emails, And helpful in relation to the work that is needed to be carried out on the property ..
Thank you Haley for taking the time to leave this feedback, I am happy to see that the team at cmRent and Sales have been able to help you with any queries you may have had. If there is anything you would like to discuss please contact the Customer Care Team at customercare@countrywide.co.uk. Many thanks, Regan.
4/5
GoogleAll staff we dealt with were very professional and very quick to reply to your enquiries. Very pleased with servicePositiveResponsiveness, Quality, Professionalism
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust renewed my lease through this company, for the third/fourth time after they initially found it for me some years ago..always helpful polite and fast... I have recently been dealing with April who is first class!
Many thanks Peter for your 5* review based on your experience over several years and in particular the dedicated service of April. Best wishes, Tracey.
4/5
GoogleAs a tenant CM Rent are very efficient and responsive. The best agent we have dealt with, however we do find their renewal fee of £199 high in comparison to other agents we have previously dealt with.
Hi Andy Thank you for taking the time to leave this review. I am delighted that overall you are happy with your experience as a tenant and we will take your views on the renewal fee on board. Kind regards, Chris
5/5
GoogleMyself and my husband have rented a property through CMRENT & SALES for a number of years and the service provided is fantastic! We highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GooglecmRent & Sales offered a really impressive service, especially during an uncertain time for a lot of businesses. Very professional yet warm manner with clear, informative communication throughout the process. Would highly recommend.
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
5/5
GooglecmRent & Sales offered a really impressive service, especially during an uncertain time for a lot of businesses. Very professional yet warm manner with clear, informative communication throughout the process. Would highly recommend.
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
5/5
GoogleRecently rented through CM Rent & Sales. Absolutely pleasant experience from start to finish. Seamless process, attentive and great staff. Highly recommended!
Thank you for taking the time to leave us your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from the team at CM Rent, gave advice and guidance along the way.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from all the team. Nothing too much trouble and really on the ball. By far the best experience I have had with a letting agent in Chelmsford ! Well done all!!
Thank you for taking the time to leave us this excellent review, it's great to see that the cmRENT & SALES team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleVery good service we received and very quick and helpful with everything that we required would definitely recommend to anyonePositiveProfessionalism
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery efficient, prompt and polite service. I would fully recommend this agency for letting your property out.PositiveResponsiveness, Professionalism, Value
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleAll staff we dealt with were very professional and very quick to reply to your enquiries. Very pleased with service
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic service - They are managing a property for us in Chelmsford. Always friendly and helpful - a really seamless way to run a buy to let. I highly recommend them.”
Hi, Mark Thank you so much for the 5* review! I'm delighted to hear that everything ran smoothly and that you were delighted with the level of service provided. ind regards, Chris
5/5
GoogleThey are working professionally and are very kind. I would recommend them for any property issues.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional service. Communication was great between sophie and Alicia and all questions I had were answered or looked into quickly. Would highly recommend this estate agents
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleWe have been working with CM Properties since last year. They have been always friendly and supportive. I totally recommend them, if you are looking for a reliable Estate Agency.
Hi Ufuk Thank you very much for this 5* review and recommendation! I am delighted to hear that the team have provided such good service! Kind regards, Jake
5/5
GoogleVery professional, helpful and friendly team. It's been almost five years and never had any problems; they always try to help and get back to you as soon as possible.
Hi Ayca Thank you for leaving this review. I am delighted to hear that you have never had any problems in 5 years and thank you for the 5 stars as well! Kind regards, Chris
5/5
Googlewe are tenants of property rented through cmRent & Sales more than 3 years. we never faced any issues, in agency working real professionals. thanks for support and great service.
Hi Anastasiya Thank you for taking the time to leave this review. I am delighted to hear that we have provided you with such a great level of service for so long! Kind regards, Chris
5/5
GoogleI have been renting with cmRENT a few years, all the people there have always been responsive if any issues with the property + renewals have been hassle free.
Hi Pukedurston Thank you for leaving this review. I am happy to hear that we have managed to look after your interests for so long and I am sure we will continue to for as long as you need us! Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: cmRENT and SALES, Chelmsford won Gold.
