Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
359 reviews across 2 platforms
23 Duke Street, Chelmsford, Essex, CM1 1HS
cmRENT and SALES's office in Chelmsford, Essex, at 23 Duke Street, is rated 4.7 out of 5 across 359 reviews on two platforms, including 357 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
cmRENT & SALES are an independent, family owned & run NAEA & ARLA Licensed Estate Agents in Chelmsford. We occupy a prominent position on the corner of Duke Street, next door to the old 'Dukes'. Our modern office, with its eye-catching window displays has a welcoming seating area for Sellers, Buyers, Landlords & Tenants. So if you’re looking for a knowledgeable, experienced and pleasant service when moving home, please CONTACT US.
The Trusted Agent 2026 results for cmRENT and SALES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
2/5
GoogleI have never had a problem with renting. However the £199 fee for renewing tenancy seems a bit excessive.
Good Afternoon. The £199 covers our administration costs and issuing of a new Assured Shorthold Tenancy Agreement. I hope this clarifies matters for you. Many Thanks.
5/5
GoogleProfessional services provided by Sophie, Emily and their team, thanks again.
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen renting from them for a year and they are very efficient. Highly recommended and very professional.
Thank you Jackie for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback. Regan.
5/5
GoogleVery professional. Always felt ‘welcome’ when I called. Anything and everything attended to very promptly.
Many thanks John for the kind 5*review. Best wishes, Lucy
5/5
GoogleHave used cm rent for 2 years and have always been happy with the service
Hi Krista Thank you very much for this review and 5* rating! I am delighted to hear that you have been happy with the service for the past 2 years! Kind regards, Jake
3/5
GoogleQuick service and good support with the landlord if there is an issue with the flat
Thank you for taking the time to leave us this review, if you would like to provide us further feedback as to how we could have made this a 5* experience for you then please email us at customercare@countrywide.co.uk. Kind Regards.
4/5
GoogleHaving been renting from CMrent for the last 7 years, I find them friendly and Helpful.
Good Afternoon Thank you very much for this review and the rating! I'm delighted to hear that you've chose us for the last 7 years, if there's anything more we can do to earn that extra star do not hesitate to get in touch! Kind regards, Jake
5/5
GoogleOutstanding letting agency. Never any problems and always helpful when needed. Would definitely recommend
Hi Charlotte Thankyou for the 5* review and the recommendation! Glad to hear we've provided a helpful service! kind regards, Jake
5/5
GoogleI have found them professional, reliable and efficient I would recommend their services 25/1/18
Hi, Ruth. Thank you for the review. It's great to hear that the team looked after you so well and am happy that you recommended us as well! Kind regards, Chris
4/5
GoogleAlways very friendly and helpful I am very happy with the management of my property
Good afternoon, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide to all of our customers. Many thanks again.
4/5
GoogleCM Rent are consistently reliable. Having rented through them for a few years now we have never had any concerns. Chris M and more recently April are both friendly, helpful and professional. We also have a great landlady for which we are grateful.
5/5
GoogleExcellent professional service, highly recommend for people moving in the Chelmsford area.
Hi Daniel Thank you very much for the 5* review and the recommendation! Great to hear the staff provided such excellent service! Kind regards, Jake
5/5
GoogleGood service and prompt response to queries. Many thanks.
Glad to read you have received a service worthy of 5 stars. Thank you for taking the time to leave your review. Best wishes, Tracey.
5/5
GoogleVery friendly and helpful team. We are happy with services.
Hi Lilija Thank you for the review and the 5 stars as well! Kind regards, Chris
5/5
GoogleGreat customer service. Staff always very helpful and professional!
Hi Tereza Thank you for your amazing review of our cmRENT & SALES branch! Many thanks, Bethany
5/5
Googlegreat company , easy to deal with recommended
Hi Toby Thankyou very much for your 5* review and recommendation! Kind regards, Jake
4/5
GoogleVery friendly and professional in all aspects.
Hi Liam Thank you for leaving this review. If there is anything more we could have done to earn that extra star do not hesitate to let us know. Kind regards, Chris
4/5
GoogleQuick to respond to any communication.
Hi Sam Thank you for leaving this review. If there is anything else we could have done to earn that extra star please let us know. Kind regards, Chris
5/5
GoogleCharlotte helped me and my partner buy our first house together and she was very helpful throughout the process and always kept us informed at all times, very good customer service throughout Thank you to the whole team
5/5
GoogleGood service to overseas customers
Hi Syed Thank you for the review and I am happy to hear that we have helped you so well! Kind regards, Chris
5/5
GoogleExcellent customer service, always helpful
Thank you so much for leaving the excellent 5 Star review. We take great pride in delivering excellent service to our customers and when we receive feedback like this it confirms to us we are doing just that. Many Thanks
5/5
GoogleEasy communication, quick progress. I found a found a property that was great for me and my needs. Sophie helped me, and guided me through the procedure. She was friendly, helpful and professional. Xx
5/5
GoogleThey provided a top quality service and would keep in regular touch with us to make sure that we were up to date with everything we needed to know! Would thoroughly recommend to anyone
5/5
GoogleCM Rentals have been extremely helpful in securing our new home in Chelmsford, if your looking for a new rental in Chelmsford speak to Stacey she helped us with everything. Great service :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: cmRENT and SALES, Chelmsford won Gold.
