cmRENT and SALES Chelmsford reviews

★★★★★ 5/5

Google

Megan has been incredibly helpful throughout the entire process, from the very beginning right up until the handover of the keys for my tenancy. She has consistently gone above and beyond to ensure everything was handled smoothly and that I felt supported every step of the way. She has been proactive in keeping me informed, responding promptly to all of my queries, and providing clear and helpful guidance whenever I needed it. Her patience, professionalism, and willingness to assist made what could have been a stressful process much easier and more reassuring. Megan's dedication to delivering excellent customer service is truly commendable. She has been approachable, reliable, and attentive throughout, always taking the time to address my concerns and ensure everything was in order. I genuinely appreciate all of her hard work and support, and I couldn't have asked for a better experience. Thank you, Megan, for making the entire tenancy process so seamless and positive.

Himanth · 8 August 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We had a fantastic experience with CM Rent & Sales. A special thank you to Tom, who was professional, friendly, and incredibly helpful throughout the entire process. He kept us updated every step of the way, answered all our questions promptly, and made our move completely stress-free. His excellent support and dedication made the whole experience smooth and enjoyable. We are truly grateful to Tom and the entire CM Rent & Sales team for their outstanding service. Highly recommended!

Aqsa · 1 August 2026

★★★★★ 5/5

Google

We had an excellent experience working with Megan. From the very beginning, she was attentive, proactive, and genuinely committed to helping us find the perfect home to rent. She understood exactly what we were looking for and moved quickly to secure a property that suited our needs. What really stood out was her professionalism and efficiency. Everything was handled smoothly and without unnecessary delays. Communication was clear throughout the entire process, and she made what can often be a stressful experience feel straightforward and well organised. Thanks to Megan, we were able to move forward confidently and quickly. I would highly recommend her to anyone looking to rent a home with someone reliable, responsive, and truly dedicated to their clients.

Naveed · 20 February 2026

★★★★★ 5/5

Google

We all know to well how stressful moving can be and how problems do arise along the way, but I can honestly say that the way I was communicating with Megan made my move so much easier. She gets back to you almost immediately, she’s professional and kind. I genuinely couldn’t have ask for a better agent. Thank you so much you really are appreciated by me and I wish you all the best in your career, Jodi x

Jodi · 20 February 2026

★★★★★ 5/5

Google

Amazing experience at CM rent & sales! Tom and Megan were so excellent at ensuring I recieved all the help required for a move in. Our journey went very smoothly and now we are so happy in our new property 🚪. Thanks Tom & Megan 🤗🔑. They also give you amazing discounts at furniture stores and goodies for the family! We are so grateful to CM 🙏

Nikita · 2 May 2026

★★★★★ 5/5

Google

Recently used this rental agency in Chelmsford & they are sure very proactive & professional team in all aspects of property management, be it schedule a viewing or preparing the contract etc. And big shout out to Megan who did the end to end handling in our case, kept us in loop in each step and even arranged a second viewing at short notice. She is sure an asset to the team.

Satya · 6 March 2026

★★★★★ 5/5

Google

Tom, Megan, and Freddie were all incredibly helpful when I was moving into my property. They made the whole process smooth, kept me updated, and were always easy to reach when I had questions. Their support really made the move much less stressful, and I’m very grateful for their help.

Ben · 22 July 2026

★★★★★ 5/5

Google

I’ve been working with the manager Fred over the last couple weeks. He’s been great for replying quickly and has given me some really useful information about the local rental market in Chelmsford. I’ll be putting all my future business through Fred and his team.

Joshua · 22 June 2026

★★★★★ 5/5

Google

I am pleased with their customer service. Last year I became a tenant through one of their properties and this year I chose them again to do the processes when I had plans to move to a new house. This shows how competent they are. I am grateful to Jacob and the rest of the staff working at CMRENT and Sales for their excellent customer interaction and incredible work. Tom was courteous and helpful during the viewing today in Chelmsford . While the property wasn’t quite right for me, I appreciated their time and the clear communication. A smooth experience overall.

Ajeena · 28 August 2025

★★★★★ 5/5

Google

I can’t thank the team at CMRent and sales enough for the service they provided I would especially like to thank Tom, Freddie, Kara and Megan for the service they provided if your looking for a property to rent in Chelmsford that’s the place to go nothing but good customer service.

Bradley · 20 February 2026

★★★★★ 5/5

Google

My lettings experience with CM Rent has been amazing. Freddie, Tom and Megan were really helpful and went over and above during the whole process. Thank you!

Colette · 22 July 2026

★★★★★ 5/5

Google

I have the chance to know few of them. Sam was very cooperative and proactive to update me during the initial steps of the tenancy. Leyla is really nice, friendly and helpful during the viewing and over the phone. Andrei is currently my letting agent and he is amazing, always quick to answer my queries and to keep me updated. Very happy with everything so far

Motaz · 28 August 2025

★★★★★ 5/5

Google

It was very difficult to find a place to live close to the school before the term start in September. Within a week of our liaison during the end of August with CM, Samantha and her team have helped us find a house fit for the family. CM is stand with us to find a property. After viewing and the owner's approval, we can complete all the complicated documents and procedures within a week, so that the children can go to school happily. The team led by Samantha is professional, patient, considerate and close communicative, which is exactly what CM has delivered. They understand our needs and the urgency. In the future, when we purchase a property for rental purposes, we will hand it over to CM for renting. When I went to my house with the key, I failed to open the door. The manager Samantha immediately arranged for help, it turned out that it was not a problem with the lock or key, but it was a matter of force to twist the door open, and I was touched by the fact that the colleagues who came to help did not complain. We would like to thank you Samantha, Jasmine and Sam for your help and effort. Although there were maintenance issues in the house after moving in, the team immediately arranged for inspection within the week. Even if it is not completely solved now, we think that the maintenance team will inform the landlord about the issues and get his approval for the maintenance job, fix it as soon as possible. We are looking forward to having a lovely place to stay.

Sarah · 20 March 2025

★★★★★ 5/5

Google

I had an excellent experience working with Megan. she was attentive and committed to helping me find a home to rent. Everything was handled great and the communication was clear. Overall, a great experience with Megan.

Tia · 27 February 2026

★★★★★ 5/5

Google

The staff at CM Rent helped me find the perfect apartment to rent.The whole staff,especially Leyla, was instrumental in sorting out the tenancy in a very short period of time.Highly recommended real estate provider.

Dinushan · 20 January 2026

★★★★★ 5/5

Google

The team at CM here are brilliant, it was really difficult to find a place to rent from a distance and in a short time period but they really helped us in every way they could. Jasmine is amazing, answered all our queries immediately, she is so friendly and made the stressful process of moving easy! Thanks all :)

Emilee · 20 March 2025

★★★★★ 5/5

Google

We have had such an excellent experience with CM Rent & Sales. Moving house can be pretty stressful, and from start to end they made the process so easy. Super professional, friendly and helpful it's been a pleasure 🙏 Thank you to Rhiann, Jasmine, Sam and everyone else at the office for everything. Recommend 100%. Miri and Sam

Yoga · 20 March 2025

★★★★★ 1/5

Google

Pathetic and awful customer service. They promised to move us into a new house on Saturday and we were all packed and ready to move in, then the agent came up with the missing electrical certificate from the landlord. Again made a fake promise that everything would be sorted out on Monday and same drama again. Finally got an email from the manager on Tuesday morning to collect the keys and when we went to collect the keys, she said they needed a few more days since the landlord provided some fake documents. Don't know why they haven't moved against the landlord for submitting the fake documents!! They made us sign the tenancy twice, and we paid the amounts they requested in advance. Such a rude and unprofessional manager.

Bibin · 20 March 2024

★★★★★ 5/5

Google

I am really satisfied with the service of cmRENT and Sales. I was struggling to find a new home as my previous tenancy was about to expire. They helped me pursue a suitable home within my budget and arranged a viewing and meeting with the landlord in no time. So it helped me move into my new beautiful home before my previous tenancy was up. I would like to thank Jacob and the rest of the staff who have been very helpful in this process.

Ajo · 20 March 2024

★★★★★ 5/5

Google

First time I have used CM rent and found all staff members to be really friendly and approachable, even if I had what felt like stupid questions. Moving day was incredibly stressful, and Samantha and Harry were both very caring and helpful in getting me and my family in the property before close of day . Their friendly approach was very much needed at the time and I’m still so grateful to them for how they were . X

Niki · 20 March 2024

★★★★★ 5/5

Google

As first time renters our experience was the best thanks to Tom! We were kept informed the whole time and the whole process was straightforward and swift! Thanks so much

Liv · 15 August 2026

★★★★★ 5/5

Google

Viewing with Layla was absolutely fantastic and professional. She carries a charming smile to make one feel comfortable. She’s simply an asset to the company. Andre is also very approachable and maintains professionalism. Kudos to all CM Rent and Sales team.

Gloria · 20 August 2025

★★★★★ 5/5

Google

I recently let my property with CM Rent. I was on a tight timeframe and Samantha and her team couldn't have been more helpful and accommodating. Jacob was fantastic to deal with, his customer service, professionalism and faultless communication throughout the process was second to none. He was a pleasure to deal with and made what could have been a stressful process, seamless and hassle free. I couldn't recommend Jacob & the CM Rent team highly enough.

Louise · 20 March 2024

★★★★★ 5/5

Google

I would love to express my profound gratitude to the team CM letting in Chelmsford especially Agent leyla and her team from the beginning they are friendly, always willing to help no matter their busy schedules. They made renting easy . …

Urhemu · 22 July 2025