5/5
House purchased. Very approachable and helpful. No problems in recommending this company.
Agent replied · 5 March 2025
Thanks for the kind words Steve. We really appreciate it.

Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
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1
Reviews on Yell
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3
Reviews on Trustpilot
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9
Reviews on allAgents
This office
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
House purchased. Very approachable and helpful. No problems in recommending this company.
Thanks for the kind words Steve. We really appreciate it.
5/5
Super efficient and professional, felt very well looked after throughout the process.
Thank you Liz. We appreciate your kind words.
5/5
I lost my job few months back and there was no way to get income for my family, things was so tough and I couldn't get anything for my children, not until a met a recommendation on a page writing how Mrs Alexander Melissa helped a lady in getting a huge amount of profit every 5 working days on trading with her management on the cryptocurrency Market, to be honest I never believe it but I took the risk to take a loan of $1000. and I contacted her unbelievable and I was so happy I earn $12,500 in 5 working days, the most joy is that I can now take care of my family I don't know how to appreciate your good work Mrs. Alexander Melissa God will continue to bless you for being a life saver I have no way to appreciate you than to tell people about your good services. For a perfect investment and good strategies contact Mrs Alexander Melissa WhatsApp:+1 (210) 628 9394E-mail: alexandermelissa800@gmail.com
5/5
Very professional and good communication at every stage of the process.
Thank you Neha.
5/5
Charles David Casson is a good Company to do business with. Her staff are fantastic, very proactive, efficient and effective. …
Thank you so much Peter for your kind words. We look forward to working with you too.
5/5
Charles David Casson were recommended to me through a local Facebook group. Neil Baldock visited my rental property and spent a good hour or so going through my various options to let out my house. The whole team have been excellent, nothing is any trouble and the communication has been great. I’d highly recommend CDC to anyone and I’ll be using their services again. Thanks guys. Richard
Thanks Richard. It’s been a pleasure helping you and look forward to working with you for a long time to come.
5/5
They are the best Estate agents team in Chelmsford .
So kind Samuel. Thank you so much.
5/5
Excellent, professional service. I highly recommend Charles David Casson..
Thank you very much for leaving us this review. It means a lot to us.
5/5
I have used Charles David Casson for several years now and find them to be thoroughly professional and trustworthy. I have 2 flats that they help me rent out and have never had a problem with their services. I’m totally recommend using them thanks Neil and Matt Baldock
3/5
My other half and I rented a property from CDC and our most positive experience was Kate the property manager, she was brilliant. She took time out of her own time to help us with what was a stressful end (not due to CDC) to our renting, helped & advised us as well as she could..her customer service was brilliant. A credit to the company :)
Thank you for the review. The team really appreciate it.
5/5
Would never use anyone else now ! sold my last two properties at asking price to the first people who viewed them, such nice guys and after some of the other horror estate agents we have used in Chelmsford I would never go anywhere else now. Thank you so much for all your help I will continue to recommend you in the future :)
Thank you very much for your comments Hayley. It's always a pleasure to deal with you.
5/5
Excellent service on student HMO in Chelmsford
Thank you for taking the time to leave us a review Susan. It’s a pleasure to be your agent.
5/5
Do you need help in trading Forex, NFT, BITCOIN, and other stock exchange? then Mrs. EVELYN JOSHUA is the right answer. Apparently, she is the secret to my newly acclaimed success in Forex trading and Binary options. I recommend her for a life-changing experience trading, for anyone who needs help.If you need a trustworthy and reliable account manager, mentorship, and guilds for trading, Mrs. EVELYN JOSHUA is the one you require. She can help you acquire a profit of as much as $6,500 weekly with a little investment of $500. Profits depend on the invested amount. She is 100% legit. God bless you Mrs EVELYN for your kind work in my life and the life of others. I will always share your testimony as tested and trusted... Contact her ViaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
1/5
I had the worse experience. I had only chance to buy a property before my maternity and they wasted my time by lies that all the process is going through and actually they put back the property into the market to sell it in a higher price. …
We are sorry to read this review. I understand you have submitted an official complaint so I will leave that to be dealt with via our official complaints procedure. Unfortunately we do have instances where people miss out on a property and … More
5/5
This confidence and trust have been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Isabella Robert for you have proven all that I have heard about you is the truth, by investing $500 with Mrs. Isabella Robert I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia onrebertisabella7@gmail.com@gmail.comWhatsApp:+14845314613
5/5
Wow what a team if your looking for someone to take away the stress and let you do what your good at adding homes to the market this is the company for you. Their plug and play modern attitude combined with years of knowledge really means …
Thank you for your review Spencer. Really appreciated.
1/5
Bad customer service
Overcharged deposit than the agreement causing a dispute in the deposit refund. Taking partial amount of rent in different bank account for tax fraud probably.Unresponsive customer sevice. Very bad experience overall. Please avoid
5/5
5 star in all aspects
Thank you very much for the kind review.
5/5
As challenging as a family move can be, Charles David Casson's Chelmsford team managed to not only simplify but achieve an outstanding delivery and outcomes. Many thanks!!
Thank you for your review Francisco. It means a lot to our family business.
5/5
The team has been thoroughly professional and accommodating of my requests towards the purchase of my house. They have spent time and pulled out the stops, when needed. The whole team is friendly and tuned into the needs of their customers.
Thank you Gita. We were really pleased to help you.
5/5
Knowing MRS JESSICA WAYNE has been a blessing to Me, my family, there's no disputing the fact that she is the Guru expert trader and the best forex trade account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing her, I invest $1500 she help me trade and earn $13,500 within a week, you can always contact her directly so she can help you too. she is ready to show you how you can trade and make profit,Email: jessywayne2j2@gmail.comwhatsApp number: +1(918)609-3473
1/5
Avoid they can trick
I had the worse experience. I had only chance to buy a property before my maternity and they wasted my time by lies that all the process is going through and actually they put back the property into the market to sell it in a higher price. They lied to me, to my mortgage adviser and to my lender. At the end they cleaned their hands that the vendor changed his mind. But the problem is they never told us that. I think they wanted to keep me in pocket in case no other buyers come for higher price. I lost my chance of my life losing 3 months with them until we find property, have an offer, and then we start the process. I had also concerns with lack of communication, not true promises and reassurances and also private personal information which is leaked to them from their mortgage adviser which I never gave my consent to be shared to them. I feel totally crushed.
1/5
"Avoid they can trick..."
I had the worse experience. I had only chance to buy a property before my maternity and they wasted my time by lies that all the process is going through and actually they put back the property into the market to sell it in a higher price. They lied to me, to my mortgage adviser and to my lender. At the end they cleaned their hands that the vendor changed his mind. But the problem is they never told us that. I think they wanted to keep me in pocket in case no other buyers come for higher price. I lost my chance of my life losing 3 months with them until we find property, have an offer, and then we start the process. I had also concerns with lack of communication, not true promises and reassurances and also private personal information which is leaked to them from their mortgage adviser which I never gave my consent to be shared to them. I feel totally crushed.
5/5
Astounding trading strategy, unique withdrawal, I have been operating on this platform together with the most {recommended} FX and Binary Options trading strategy on the internet from "Mrs, Stella Robinson FX and her team. So far i have no regret or complaints making $6,500-$14,700.00 on a weekly basis respectively, she's incredible and i am pleased i was lucky enough to have met her. Contact her via Email: stellarobinsonfxtrading6@gmail.com or WhatsApp: +1(951)703-7360
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.