Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
This office
1
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
9
Reviews on allAgents
This office
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleWe were first time buyers and new to the processes involved . Charles David Casson made the journey easy and stress free, keeping up updated with any developments and coming straight back to us on all our queries. We are really grateful for their help in finding our first home and will definitely recommend.
So pleased to read these comments. We hope you are enjoying your new home.
5/5
GoogleNeil & Matt sold two flats in Billericay very quickly and for the full asking price for a client of mine. He was delighted and it was seamless.
Thank you for the review. The team really appreciate it.
5/5
GoogleThank you to everyone at Charles David Casson for helping relet my property They all enjoy their job - you can tell by their friendly happy attitude …
Thank you so much for your kind review, Clare! We're thrilled to hear that you had a great experience with us and that we were able to help relet your property. It's always our goal to provide professional and friendly service to our … More
1/5
GoogleIn the summer contacted them 3 times to view a house for sale down Greenways, didn’t ring back to any of the messages left (messages left with a member of team but they inform you someone from sales will be in touch). The specific house …
Firstly let us say we are sorry for the service you received. We have parted ways with the person who should have been dealing with you so sadly cannot investigate the matter fully. Whilst we can make an educated guess as to what happened, … More
5/5
GoogleThe whole process has been carefully explained to me, things have been smooth from putting my house on the market to purchasing. All the options were discussed and carefully thought about when putting my house up for sale.
Thank you David. We really appreciate the review
5/5
FacebookI don’t normally comment but felt compelled to add my voice to the thousand who have benefited from your generosity and great skills in trading . Making my withdrawal of $15,830 successful, You are one of the precious few who genuinely look to give something back in this world, it’s apparent and appreciated. Blessings to you Mrs Carolyn Williams.You can reach out to her now via this details:WhatsApp: +1 (305) 765-2148Email:Carolynwilliams1124@gmail.com
5/5
GoogleGreat team of people here. Got us an excellent outcome and managed difficult stakeholders. Highly recommend.
Thanks Lilly. Really pleased we could help you.
5/5
GoogleJasmyne Devereaux was very polite, detailed and quite responsive in dealing with requests.
Thank you for the review Davidola. Jasmyne is an excellent team member and she’ll be delighted to read this. All the best in your new home.
5/5
GoogleVery good experience Macey was very helpful in the whole letting process !
Thank you for the review. It means a lot to our team.
5/5
FacebookI bought and rented by property through Charles David casson, there services where outstanding.since its a family run Firm ,both Neil and Matt and friendly and honest.They got a great team and I always speak to the same person,so i always get a bespoke service.They are the best estate agents in chelmsford. To be very honest they are brilliant.
5/5
GoogleHelpful, responsive and trustworthy. They found my tenant and were supportive through the process.
Thank you Pippa. We’re very pleased to help you.
5/5
GoogleI work for a multi national blue chip company and Customer care and service is our main goal. CDC Staff are all very professional and by far superior in their customer care & service Our property portfolio is in safe hands and I can relax. We have been with them for many years and will continue to do so. Well done CDCPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review. It's a pleasure to have you as a client.
5/5
GoogleThank you to help us find a perfect property which meets my needs.
We're overjoyed to know we could assist you in finding the perfect property, Irfan! It makes our day to hear we've met your needs. Thank you for giving us the opportunity and for leaving such a wonderful review!
5/5
GoogleGood service. Quick response. Efficient service. Jasmyne & Veresia were great
Thank you for the review
5/5
GoogleDanielle at Chelmsford has been great helping me with my tenancy. And is always willing to help. …
Thanks for the review Suzanne. Danielle has been really pleased to help you and we wish you all the best in your home.
5/5
FacebookBought a house through CDC. Chris was so helpful and informative. Would use them to sell if we ever move again. 5* service
Thank you Linda. We’ll pass your kind words onto Chris.
5/5
GoogleCharles David Casson were recommended to me through a local Facebook group. Neil Baldock visited my rental property and spent a good hour or so going through my various options to let out my house. The whole team have been excellent, nothing is any trouble and the communication has been great. I’d highly recommend CDC to anyone and I’ll be using their services again. Thanks guys. Richard
Thank you very much for your comments Richard. And thank you for your continued business.
5/5
FacebookI am extremely satisfied with all the help Mrs Donna Charles, rendered me every step of the way. They have a good understanding of all the processes and are always receptive to my needs. The platform were very helpful. I strongly recommend this wonderful manager of mine, she perform a great work and strategy on my investment, and now i'm earning profits every week just because of Mrs Donna Charles, effort and trust, thank you madam for this opportunity of investing with your platform i'm so much grateful, please contact her for legit investment.Email:donnacharles744@gmail.comWhatsApp: +1 (908) 367-4578
4/5
GoogleAlthough I have dealt with several different people since CDC took over managing my rental property tech like the reporting portal and general staff response has been favourable and i’ve no cause for complaint.
Thank you Jon. We’re really pleased to assist you
5/5
GoogleMaria at Charles David Casson estate agents made the sale of my house hassle free and uncomplicated. She was very knowledgeable in the valuation stage. She arranged and held viewings efficiently, and my house sold after just one day of …
Thank you Ellie. This means a lot to Maria.
5/5
TrustpilotI called the agent today morning about…
I called the agent today morning about the property enquiry., I checked the property consists of electric stove or gas stove? Initially I said I'm not happy with electric stove. She kindly replied that she will check with the landlord. Though I'm not interested with electric stove she called back and responded. She is so kind and pleasing. She replied gently. So, I would just thought of share my experience in google reviews & trust pilot.
5/5
GoogleI recommend this agency to everyone because they are very reliable.
Thank you so much
5/5
GoogleJasmyne Devereaux was very helpful and very polite very professional with her services 5 stars
Thanks for the review Darren, Jasmyne appreciates it as do we.
5/5
GoogleI called the agent today morning about the property enquiry., I checked the property consists of electric stove or gas stove? Initially I said I'm not happy with electric stove. She kindly replied that she will check with the landlord. …
Thank you very much for the review. We have past this on to the team member who is delighted.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.
