Charles David Casson Chelmsford reviews

★★★★★ 5/5

Google

I have found Charles David Casson a very professional team, special praise goes to Jasmine Pittey for exceptional service

Linda · 31 March 2026

★★★★★ 5/5

Google

I would like to sincerely appreciate Dawn Button from Charles David Casson for her exceptional support during the busy Christmas season. Dawn responded to our issues with remarkable speed and diligence, keeping us informed at every stage. …

Lucy · 4 October 2025

★★★★★ 5/5

Google

My experience so far has been amazing and will be happy to recommend this agent to anyone.

Humble · 30 March 2026

★★★★★ 5/5

Google

I wouldn't hesitate in recommending Charles David Casson to friends and family. I would especially like to thank Jasmyne, for her help with letting my property. She is friendly, professional and has taken some of the stress away with the whole process. She is a pleasure to deal with and a great asset to the company.PositiveResponsiveness, Quality, Professionalism

Smitchy · 25 June 2021

★★★★★ 1/5

Facebook

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Important · 25 January 2024

★★★★★ 5/5

Google

Generally very happy with CDC. I really liked their approach of live stream and then arranging a personal viewing. This really helped save time and only go for properties which made sense to us. Overall tenancy process was well explained and quite smooth. Special thanks to Macey and Veresia for all the help

Bharath · 16 March 2022

★★★★★ 5/5

Google

Sienna Marshall was so lovely she really took the time to show us round the flat, told us all of the little details and went as far to exaplain more about the area and local amenities. She was really easy to talk to and although we didn’t …

Charlotte · 8 October 2022

★★★★★ 5/5

Google

Fantastic service, would have given up on our purchase if it wasn’t for these agents! Kerry and Maria were always chasing the sale and keeping us updated

Alex · 16 March 2024

★★★★★ 5/5

Google

I wouldn't hesitate in recommending Charles David Casson to friends and family. I would especially like to thank Jasmyne, for her help with letting my property. She is friendly, professional and has taken some of the stress away with the whole process. She is a pleasure to deal with and a great asset to the company.

Sarah · 16 March 2021

★★★★★ 5/5

Facebook

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Buhle · 16 June 2022

★★★★★ 5/5

Facebook

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Paulino · 1 June 2022

★★★★★ 5/5

Google

As a landlord I would not hesitate to recommend Charles David Casson. Jasmyne and her team are friendly, efficient and extremely knowledgeable in developments affecting lettings.

Emma · 16 March 2024

★★★★★ 4/5

Google

When you have to move unexpectedly, it can leave you feeling anxious, but working with this company so far and it has been quite smooth and less stressful. I couldn’t have asked for a better company to have dealt with during this stressful period. Thank you for making it less stressful.

Tomisin · 15 March 2025

★★★★★ 5/5

Google

Dawn and I have a great working relationship am she is always reachable and promptly sorts all issues

Kelly · 11 February 2026

★★★★★ 5/5

Facebook

I'm just short of words , but my heart is overwhelmed with endless joy,I never believe this will happen but now am very happy .I just received my profit of $12,000.00 with a minimum deposit of $1000 to my trading account ...All thanks to Miss Karen.I don't know what to do to satisfy you but trust me I'm gonna recommend you to the whole world so that they can see how straight forward you"re when it comes to forex/bitcointrading.. contact Miss Karen viaEmail:karenfoo777@gmail.comWhatsApp: 1 (315) 758-1603

Victoria · 17 April 2022

★★★★★ 5/5

Google

Thank you so much to all the staff at Charles David Casson in Chelmsford you were all brilliant and it was a pleasure to have you rent us our property. Macey and Les were fab and the communication between us and them was absolutely spot on. Thank you!

Gemma · 16 March 2022

★★★★★ 5/5

Google

Matt and Neil Baldock are two of the most ambitious and driven business owners I have come across. They're also great fun and really nice guys. Charles David Casson is an excellent estate agent - they truly believe in looking after house …

Pernilla · 8 October 2022

★★★★★ 5/5

Google

I've moved house many times over the years and Charles David Casson, particularly Macey Smith, have been the best agent I have dealt with by a long way. I was impressed from the very first viewing, right the way through the referencing …

Ben · 8 October 2022

★★★★★ 5/5

Google

The service I have received from Charles David Casson has been excellent. As a first time landlord, I was a bit clueless but the process was explained clearly to me and all of my questions were answered. Macey has been incredibly supportive …

Candice · 8 October 2022

★★★★★ 5/5

Google

Very helpful and informative, offering lots of valuable advice to my son who is a first time buyer. I would definitely recommend. Thanks

Sam · 15 December 2025

★★★★★ 1/5

Facebook

Cannot recommend this agent as we have had nothing but issues since renting with them. Firstly everything was great with Macey showing us round the property & agreeing the rent etc she was so helpful but since then it’s been downhill with the property maintenance side. 1st issue: Bungalow was listed as including the white goods & we checked this when viewing then the day we moved in the washing machine never worked & the fridge froze most things put in we were then told that these were In fact gifted to us from the landlord- so then I had to rush out & by a new machine & fridge freezer & was left to dispose of the old ones myself! They admitted it was a mistake in the advert & will make sure not to do this again! 2nd issue: The day we moved in there was a Ant infestation that was clearly known about as ant powder had been put down- would of been nice to of been told this prior rather than getting the keys to then see this. Eventually this was sorted but the lack of communication just doesn’t help. 3rd issue: The electrical testing failed slightly but we were still allowed to move in & again day we moved in we used the shower which tripped the electrics & flooded in the kitchen- we were then left without a shower for a while then a new one was being fitted which I asked my dad to check as he does this for a living they were fitting a gravity shower straight away he said that won’t work without a pump as it will not be powerful enough at all to use & he spoke to the plumber who was doing it who said it would be fine roll on day it’s fixed & honestly it barely dribbled out you wouldn’t of been able to wash let alone wash hair with it so then had to wait another week for a pump to be fitted so took nearly 4 weeks! CDC said this was not them as the landlords plumber was used fair enough but they manage the property so all complaints go to them. 4th issue: Glass shower screen was broken on day we moved in was obviously again known as a shower curtain was put up- had to ask for this to be removed as it was a health & safety issue with my child in the house- the plumber took this off while doing the shower then left this & all the shower rubbish on my doorstep claiming the landlords daughter would collect this in the evening I wasn’t happy as its glass & I had kids in the house shock horror this wasn’t collected as she was in fact away so I was told to leave this in my garden I refused & was called difficult( did t care by this point as was so deflated as was so excited to move in then all the above crap within hours/weeks of being there). I ended up getting rid of the shower screen myself afew days later as they couldn’t for over a week! Service just isn’t happening with anything- we are good tenants who don’t mind doing bits around the place but felt this was to much after just moving in at our cost & time. Whether that’s CDC or the landlords. 16th December 2021 report the pump on shower has broke already as it’s unusable as it’s back to dribbling out water roll on to today 5th January 2022 still not fixed & no update to my last e mail sent to Kate on 24th December after the plumber text to say pump manufacturer are now closed until 4th January 2022 so they don’t rush to fix issues at all. Last place I rented in Colchester through a different agent all issues were fixed so quickly the landlords were so good CDC told me we were just lucky before apparently. I cannot blame the landlord here though as I’ve been told he’s abroad & surely that’s what you pay agents for? It’s such a shame as we actually love the Bungalow & area but issue after issue & lack of service makes you start to not like things.

Kimberly · 5 January 2022

★★★★★ 5/5

Google

As well as being a pleasure to deal with, Matt and Neil are experts in their field and passionate about all things property. They have built a fantastic team and achieved exceptional results for their customers. As a trusted and reliable …

Paula · 8 October 2022

★★★★★ 5/5

Google

Really have appreciate the support from this company (especially Jasmyne Devereaux, with whom I have mainly dealt) and would not hesitate to recommend. They have been very quick at responding to queries and their professionalism always shines through. It is a first class service run superbly!

Tanya · 16 March 2022

★★★★★ 5/5

Google

She was fantastic she did a good job showing me around, two properties, communicated well.

Sanaa · 2 February 2026