Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
This office
1
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
9
Reviews on allAgents
This office
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleVery professional & friendly service provided by Jasmyne. Made the process easy and straight forward and is on hand to answer any questions however small.
Thank you for the review Hollie. We hope you're really happy in your home.
5/5
GoogleGreat service, great team, great business. I was in need of relocating fairly quickly and the team managed to deliver a …
Thank you for the review Sidak and we are glad you were pleased with the service. We hope you settle in well at your new home.
4/5
GoogleReally pleased with how quickly and professionally Jasmyne dealt with our Tenancy as we needed to move quite quickly.
Thank you Carol.
5/5
GoogleA friendly team who take care of everything. Would highly recommend if you are thinking of letting a property.
Thank you Pauline. We are very glad to assist you.
5/5
GoogleSold house really quickly for us, proactive and responsive throughout and kept us informed with what was going on.
Thanks so much for the review Nick and we’re really pleased to have been able to help.
5/5
GoogleDelighted with the service we received. The sale was very professionaly managed by Alex leaving me with very little to do. Just as I wanted!! …
Thank you very much Phillip. It was a pleasure to deal with you and your family as well.
5/5
GoogleI have been dealing with Both Danielle and Jasmyne who are both absolutely fantastic, always very helpful, polite and professional. Can't rate their services highly enough!
Hi Matt, thanks for the review and we are delighted you have been pleased with our service.
5/5
GoogleI recommended Charles David Casson to one of my clients and he was amazed at how quickly they sold his property and the level of customer service. …
Thank you for the review. The team really appreciate it.
5/5
Google1st class service. Total 5 star. Highly recommended
Thank you for your review. It means a lot to us.
5/5
GoogleWe were kept informed throughout the whole process.
Thank you for your kind review
4/5
GoogleLots of viewings and finally got a price I was happy with. Agent very friendly and helpful.
Thank you for the review and we were really happy to help you.
5/5
FacebookCharles David Casson Estates have always adhered to the highest standards in all my extensive dealings with them, I would not hesitate in recommending them 👍😀
Thank you very Elliott. It’s a pleasure doing business with you.
5/5
GoogleMy circumstances presented them with what I thought was an impossible timescale and yet they met it with ease! Very helpful, very professional but most importantly, very understanding.
Thank you for the review. The team really appreciate it.
5/5
GoogleEveryone extremely helpful and friendly. Excellent service and fees reasonable. Very useful video updates providing info for landlords. Would definitely recommend them.
Thanks Jenny, its always a pleasure to deal with you.
5/5
GoogleDean helped me move very quickly with out any stress Best estate agent I’ve been with Would definitely recommend if you want a quick easy and stress free move
Thank you for the review. The team really appreciate it.
5/5
GoogleVery pleased we used Charles David Casson to sell our house. Their local knowledge, practical advice and professionalism sets them apart from the big estate agent chains.
Thank you for the review. The team really appreciate it.
5/5
GoogleJasmine has always been extremely responsive and very efficient !
Thank you for the review Jason. It means a lot to the team.
5/5
GoogleAmazing all the way through.
Many thanks Mohammed. Much appreciated.
5/5
GoogleA pleasure to deal with
Thank you for your kind words Scott
5/5
GoogleExcellent service all round..
Thank for your kind words Barry
5/5
Googlefast, easy and helpful
Thank you for the review. We are pleased to have helped you.
1/5
FacebookABSOLUTELY NO! The worse experience I have ever had renting in my whole life. AND I am a landlord myself! Disaster experience!
Always got an answer! You are very lucky that I didnt have the time to take legal action.
1/5
GoogleDO NOT USE! Will 100% lie for their own personal gain. Again, DO NOT USE. Bunch of cowboys.
Please could we have your name so that we may look into this review. We have no record of who you are or what has caused this review and it is quite slanderous and as you will see from our many other 5 star reviews very unlikely. We take … More
5/5
GoogleSold our last 2 properties with Charles David Casson, excellent company, lovely friendly and helpful staff. Highly recommend!
Thank you very much for your comments John. And thank you for your continued business.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.
