5/5
GoogleRating only, no written review.
Agent replied · 18 April 2026
Thank you for your kind review
Trusted Agent profile · Chelmsford, Essex
Verified
Charles David Casson Chelmsford reviews
★★★★★
461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
This office
1
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
9
Reviews on allAgents
This office
About Charles David Casson Chelmsford
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
Awards
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google5/5
FacebookMy circumstances presented them with what I thought was an impossible timescale and yet they met it with ease! Very helpful, very professional but most importantly, very understanding.
1/5
GoogleRating only, no written review.
Agent replied · 28 March 2026
Daniella we can’t find a record of any interaction and it’s hard to comment without some context. Could you please contact us directly if this is a genuine complaint so we may help you resolve it. Many thanks.
5/5
GoogleRating only, no written review.
Agent replied · 28 March 2026
Thank you for your great review.
5/5
GoogleRating only, no written review.
Agent replied · 12 February 2026
Thank you Samet
5/5
FacebookThese guys rented out my house recently. The whole procedure was seamless. No problems No stress-Very professional If you have a place to rent look no further!
5/5
GoogleRating only, no written review.
Agent replied · 20 February 2026
Thank you Tracy
5/5
GoogleRating only, no written review.
Agent replied · 12 February 2026
Thank you so much for the kind review Toyin.
5/5
FacebookUsed For last two house sales, would highly recommend, sold both on first viewings and will be using again if we ever move again �
5/5
GoogleRating only, no written review.
Agent replied · 25 January 2026
Thank you, Elisabeth B, for your fantastic review! We're delighted to hear that you had a wonderful experience with Charles David Casson Estate Agents Chelmsford. Your satisfaction is our top priority, and we look forward to assisting you with your future property needs! If you have any questions or require further assistance, please don't hesitate to reach out.
5/5
GoogleRating only, no written review.
Agent replied · 19 December 2025
Dear Abenaa Jacky, Thank you for your fantastic review! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back soon!
4/5
GoogleRating only, no written review.
Agent replied · 5 December 2025
Hi Ade and thank you for your review. We really appreciate it. And we’d love to know what we could have done to make it 5 star. Many thanks.
5/5
GoogleRating only, no written review.
Agent replied · 5 December 2025
Thank you for your 5 star review!
5/5
FacebookFirst class service as always Very knowledgeable I would fully recommend Charles David Casson estates
1/5
FacebookPlease be careful renting with these guys they will let themselves into your property without permission whilst you are out
5/5
GoogleRating only, no written review.
Agent replied · 29 October 2025
Thank you so much Kerry.
5/5
FacebookReally helpful guys, have rented for 9+ years and they are the best company I've dealt with
5/5
GoogleRating only, no written review.
Agent replied · 12 October 2025
Thanks so much John.
5/5
FacebookMatthew and Neil are lovely to deal with Thank you for everything�
5/5
GoogleRating only, no written review.
Agent replied · 29 June 2025
Thank you very much for your kind review.
5/5
FacebookFantastic service and support throughout - excellent team of people!
5/5
GoogleRating only, no written review.
Agent replied · 29 September 2023
Thank you for the review Natalie. We really appreciate it.
4/5
GoogleRating only, no written review.
Agent replied · 15 July 2024
Thank you for the review Melanie. If there is anything we could do to improve to 5 star please feel free to email us as we love feedback.
5/5
GoogleRating only, no written review.
Agent replied · 28 March 2024
thank you for your kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charles David Casson Chelmsford
Has Charles David Casson won any awards?
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.
