5/5
GoogleVery nice and helpful estate agents. Good communication
Agent replied Β· 1 June 2024
Thank you for the review. It means a lot to our team.
Trusted Agent profile Β· Chelmsford Β· Essex
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Charles David Casson Chelmsford reviews
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461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
This office
1
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
9
Reviews on allAgents
This office
About Charles David Casson Chelmsford
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. Weβll be there whenever you need us, from the first stage to the last, and beyond.
Awards
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google4/5
GoogleVery Professional and Friendly service provided by Jasmyne Devereaux would highly recommend her. β¦
Agent replied Β· 10 June 2024
Thank you for the review. The team really appreciate it.
5/5
GoogleVery professional and helpful at every stage of my sale.
Agent replied Β· 29 September 2023
Thank you for the review Sally. We're very pleased to have been able to assist you. We hope you are happy in your new home.
5/5
FacebookWhat a brilliant estate agents, Karl did such a fantastic job for us selling our home. We would like to thank you all for a super effort in making sure everything ran smoothly for us, so on behave of myself and Alex and the girls a big thank you :)
1/5
GoogleTerrible experience so much so I am now in contact with ombudsman. Landlords be weary.
Agent replied Β· 29 September 2023
Dear Cormac, Further to our extensive communications and my advice to refer this to the β¦ More
5/5
FacebookLovely and professional service from all the staff. Would highly recommended Charles David Casson Estates to anyone buying a property, especially for first time buyers like myself, encouraged me and give me a lot of confidence. Thanks again for finding us a perfect home! Thanks mr. Dan οΏ½
5/5
FacebookWhat a brilliant estate agents, Karl did such a fantastic job for us selling our home. We would like to thank you all for a super effort in making sure everything ran smoothly for us, so on behave of myself and Alex and the girls a big thank you
5/5
FacebookHighly recommend this professional family business. They are highly knowledgeable within the Chelmsford and surrounding areas with a first class attention to detail. If youβre looking for your next home to buy or rent you should definitely consider Charles David Casson Estates π
1/5
allAgentsplease avoid this company
please avoid this company biggest bunch of cowboys. went 2 weeks with no hot water. 2 weeks without use of a cooker. rent increase with no notice. poor customer service. rude and always calling us liers we can not wait to leave the property and these cowboy company
1/5
allAgentsplease avoid this company
please avoid this company biggest bunch of cowboys. went 2 weeks with no hot water. 2 weeks without use of a cooker. rent increase with no notice. poor customer service. rude and always calling us liers we can not wait to leave the property and these cowboy company
5/5
GoogleOne word only : excellent
Agent replied Β· 11 June 2024
Thank you Andrea. We really appreciate your review.
1/5
GoogleAvoid if you don't want a bad experience.
Agent replied Β· 29 September 2023
Thank you for your comments Dan. We cannot find a record of a customer with your name. Please feel free to email info@charlesdavidcasson.co.uk if you would like us to address this issue further.
4/5
GoogleRating only, no written review.
Agent replied Β· 16 September 2026
Thank you very much for your review. Weβd love to know what we could have done to make it a 5 star so please feel free to contact our management team. We really appreciate your review.
5/5
GoogleRating only, no written review.
Agent replied Β· 16 September 2026
Thank you so much for your 5 star review.
5/5
GoogleSold my flat very quickly, very professional buisness would highly recommend.
Agent replied Β· 16 March 2026
Thank you for the review. The team really appreciate it.
5/5
GoogleRating only, no written review.
Agent replied Β· 10 August 2026
Thanks so Much for the five star review.
5/5
GoogleCharles David Casson were
Agent replied Β· 29 September 2023
Thank you for the review. The team really appreciate it.
5/5
GoogleRating only, no written review.
Agent replied Β· 16 July 2026
Hi Mark, thanks very much for your 5 star review. We really appreciate the support.
5/5
FacebookFab service, Neil & the team rent our flat out for us, over the last 4 years we've always had great tenants & no hassle. If your looking to rent out your property I highly recommend these guys.
5/5
GoogleRating only, no written review.
Agent replied Β· 9 July 2026
Thank you Steven. We appreciate your review
5/5
FacebookBrilliant service. Charles David Casson provided excellent advice and transparency throughout our house sale. Iβm pleased we chose them over one of the big estate agents - their local knowledge and person service was invaluable.
1/5
FacebookRent a property from these guys and had a broken washing machine for 2 week and nothing has happened. Made phone calls and sent emails but no response I'm not happy.
5/5
GoogleRating only, no written review.
Agent replied Β· 12 June 2026
Thank you so much for the review. It means a lot to us.
5/5
GoogleRating only, no written review.
Agent replied Β· 1 May 2026
Thank you so much Ranuka. Weβre so glad you are happy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charles David Casson Chelmsford
Has Charles David Casson won any awards?
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.
