5/5
The best agent that i ever seen
Agent replied · 19 February 2024
Your comments mean the world to us. Thank you.

Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
461 reviews across 5 platforms
Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY
Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
383
Reviews on Google
This office
65
Reviews on Facebook
This office
1
Reviews on Yell
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3
Reviews on Trustpilot
This office
9
Reviews on allAgents
This office
Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.
The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
The best agent that i ever seen
Your comments mean the world to us. Thank you.
4/5
Very good company helpful and efficient
We are very pleased to assist you John.
5/5
Charles David Casson took over the flat management of my buy-to-let and were professional and efficient from start to finish. The previous managing agents had completely ignored my request as to the tenant that was renting the property, …
Thank you for the review. The team really appreciate it.
5/5
CDC look after a rental property for us and we have been very impressed. Danielle, in particular, has been extremely helpful and very proactive so I would have no hesitation in recommending their services
Thank you so much for the recommendation Jacqui. It’s a pleasure to work with you and Paul and your review means the world to us.
1/5
Avoid at all cost. I've
Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.
1/5
"Avoid at all cost. I've ..."
Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.
5/5
Thanks to everyone at Charles David Casson and especially Karl for the very easy and stress free sale of my flat. Great professional and friendly service!
5/5
Thanks to everyone at Charles David Casson and especially Karl for the very easy and stress free sale of my flat. Great professional and friendly service!
5/5
Very professional and friendly. They always respond quickly and do their best. A+++++ for communication and customer service. Big thanks for Ed who looked after me and was always available. I do recommend.
Thank you for the review Lukasz. Much appreciated and Ed has been made aware and is very happy. All the best in your new home.
5/5
Very professional agency, friendly and knowledgeable local team always willing to help and go the extra mile. Pleasure to deal with, would use again and recommend wholeheartedly.
Thank you Herve. Very kind words.
5/5
Matt Baldock and the team at Charles David Casson have been brilliant throughout our sale. Thank you! 5 Stars
5/5
Highly recommend CDC for all property needs, very reliable and fast to fix all property issues!
Thanks for the review. So pleased to be able to help you.
5/5
Fantastic experience with Danielle and Jasmyne.. Both very helpful in helping me choose a house to viewing the property and paperwork 😊 Both lovely and chatty highly recommend 😊 …
Thank you Kellyanne for your comments. We hope you've settled in well.
5/5
thanks to jess and matt for printing off my sons homework sheet, it has helped me a lot as was struggling to keep up with it all, thanks again! 🙂
No problems at all Lauren. Glad we could help 😀
5/5
I recently purchased a property that was managed by Charles David Casson, namely handled by Bradley and Les. …
Thank you for the review. It means a lot to our team.
5/5
They are a great bunch of people and a total pleasure to deal with
Thank you Janice and its great to have you as a client.
1/5
Awful company to deal with. Gave back a non refundable deposit. Would not take down advert on rightmove when they have no right to advertise my property. Steer well clear of them.
Dear Mr Doyle, I am afraid were legally obliged to refund the deposit to your potential buyer. Your property has been removed from all portal advertising as requested and we wish you all the best in the future.
5/5
An incredibly helpful, professional and friendly service that went beyond expectations. We do not hesitate in recommending them to any future buyers/sellers.
Thank you so much for the review Teresa. Happy to have been of assistance.
4/5
Brad and Les helped us sell our house and kept us updated throughout a stressful time, can't fault them, thank you!
Thank you for the review. It means a lot to our team.
5/5
I used Charles David Casson to sort out the new leases on my flats. Brilliant service, so easy, and I have the comfort of knowing everything has been done correctly. Totally recommend their services
Thank you for the review. The team really appreciate it.
5/5
They are a great bunch of people and a total pleasure to deal with
Thank you Janice and its great to have you as a client.
5/5
Highly recommend. Staff were incredibly helpful and professional at all times - not easy to find in an estate agent!
Thank you for the review. It means a lot to our team.
5/5
Very professional. Kept updated throughout. Gets the task done and has the next task completed before you need to ask.
Thank you Paul. Much appreciated.
5/5
The best agent that i ever seen
Your comments mean the world to us. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.