Trusted Agent profile · Chelmsford, Essex

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Charles David Casson Chelmsford reviews

★★★★★ Great

461 reviews across 5 platforms

Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY

Charles David Casson's office in Chelmsford, Essex, at Imperial House, is rated 4.4 out of 5 across 461 reviews on five platforms, including 383 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

383

Reviews on Google

This office

Facebook logo

4.3 / 5

65

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

allAgents logo

9

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Charles David Casson Chelmsford

Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.

Awards

The Trusted Agent 2026 results for Charles David Casson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

The best agent that i ever seen

Shahin · 16 March 2024

Agent replied · 19 February 2024

Your comments mean the world to us. Thank you.

4/5

Google

Very good company helpful and efficient

John · 16 March 2024

Agent replied · 29 September 2023

We are very pleased to assist you John.

5/5

Google

Charles David Casson took over the flat management of my buy-to-let and were professional and efficient from start to finish. The previous managing agents had completely ignored my request as to the tenant that was renting the property, …

David · 8 October 2019

Agent replied · 29 September 2023

Thank you for the review. The team really appreciate it.

5/5

Google

CDC look after a rental property for us and we have been very impressed. Danielle, in particular, has been extremely helpful and very proactive so I would have no hesitation in recommending their services

Jacqui · 16 March 2021

Agent replied · 29 September 2023

Thank you so much for the recommendation Jacqui. It’s a pleasure to work with you and Paul and your review means the world to us.

1/5

allAgents

Avoid at all cost. I've

Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.

Casa · 17 November 2023

1/5

allAgents

"Avoid at all cost. I've ..."

Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.

Casa · 17 November 2023

5/5

Facebook

Thanks to everyone at Charles David Casson and especially Karl for the very easy and stress free sale of my flat. Great professional and friendly service!

Lindsay · 27 September 2016

5/5

Facebook

Thanks to everyone at Charles David Casson and especially Karl for the very easy and stress free sale of my flat. Great professional and friendly service!

Lindsay · 27 September 2016

5/5

Google

Very professional and friendly. They always respond quickly and do their best. A+++++ for communication and customer service. Big thanks for Ed who looked after me and was always available. I do recommend.

Lukasz · 16 March 2021

Agent replied · 25 May 2024

Thank you for the review Lukasz. Much appreciated and Ed has been made aware and is very happy. All the best in your new home.

5/5

Google

Very professional agency, friendly and knowledgeable local team always willing to help and go the extra mile. Pleasure to deal with, would use again and recommend wholeheartedly.

Herve · 16 March 2022

Agent replied · 29 September 2023

Thank you Herve. Very kind words.

5/5

Facebook

Matt Baldock and the team at Charles David Casson have been brilliant throughout our sale. Thank you! 5 Stars

Aimee · 26 May 2020

5/5

Google

Highly recommend CDC for all property needs, very reliable and fast to fix all property issues!

Louis · 16 March 2023

Agent replied · 29 September 2023

Thanks for the review. So pleased to be able to help you.

5/5

Google

Fantastic experience with Danielle and Jasmyne.. Both very helpful in helping me choose a house to viewing the property and paperwork 😊 Both lovely and chatty highly recommend 😊 …

Kellyanne · 16 March 2021

Agent replied · 29 September 2023

Thank you Kellyanne for your comments. We hope you've settled in well.

5/5

Facebook

thanks to jess and matt for printing off my sons homework sheet, it has helped me a lot as was struggling to keep up with it all, thanks again! 🙂

Lauren · 20 January 2021

Agent replied · 26 February 2025

No problems at all Lauren. Glad we could help 😀

5/5

Google

I recently purchased a property that was managed by Charles David Casson, namely handled by Bradley and Les. …

Kyle · 8 October 2022

Agent replied · 10 June 2024

Thank you for the review. It means a lot to our team.

5/5

Google

They are a great bunch of people and a total pleasure to deal with

Janice · 16 March 2023

Agent replied · 29 September 2023

Thank you Janice and its great to have you as a client.

1/5

Google

Awful company to deal with. Gave back a non refundable deposit. Would not take down advert on rightmove when they have no right to advertise my property. Steer well clear of them.

Jake · 16 March 2020

Agent replied · 29 September 2023

Dear Mr Doyle, I am afraid were legally obliged to refund the deposit to your potential buyer. Your property has been removed from all portal advertising as requested and we wish you all the best in the future.

5/5

Google

An incredibly helpful, professional and friendly service that went beyond expectations. We do not hesitate in recommending them to any future buyers/sellers.

Teresa · 16 March 2022

Agent replied · 2 June 2024

Thank you so much for the review Teresa. Happy to have been of assistance.

4/5

Google

Brad and Les helped us sell our house and kept us updated throughout a stressful time, can't fault them, thank you!

Hannah · 16 March 2022

Agent replied · 4 June 2024

Thank you for the review. It means a lot to our team.

5/5

Google

I used Charles David Casson to sort out the new leases on my flats. Brilliant service, so easy, and I have the comfort of knowing everything has been done correctly. Totally recommend their services

Leah · 16 March 2018

Agent replied · 29 September 2023

Thank you for the review. The team really appreciate it.

5/5

Google

They are a great bunch of people and a total pleasure to deal with

Janice · 3 December 2022

Agent replied · 29 September 2023

Thank you Janice and its great to have you as a client.

5/5

Google

Highly recommend. Staff were incredibly helpful and professional at all times - not easy to find in an estate agent!

Ja · 16 March 2022

Agent replied · 8 June 2024

Thank you for the review. It means a lot to our team.

5/5

Google

Very professional. Kept updated throughout. Gets the task done and has the next task completed before you need to ask.

Paul · 16 March 2022

Agent replied · 13 June 2024

Thank you Paul. Much appreciated.

5/5

Google

The best agent that i ever seen

Shahin · 1 July 2023

Agent replied · 29 September 2023

Your comments mean the world to us. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Charles David Casson Chelmsford

Has Charles David Casson won any awards?

Yes. In The Trusted Agent 2026 awards: Charles David Casson, Chelmsford won Platinum.

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