Trusted Agent profile · Chelmsford

Beresfords Chelmsford reviews

★★★★★ Excellent

489 reviews across 1 platform

10 Duke Street, Chelmsford, CM1 1HL

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.5 out of 5 across 489 reviews on 1 platform, including 489 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

Google logo

4.5 / 5

489

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

4/5

Google

Easy stress free service provided, all completed with in 2 weeks

Nick · 28 May 2020

2/5

Google

Nice enough staff, but the contracts are FAR TOO lengthy

Charles · 29 May 2017

4/5

Google

So friendly, so professional.

John · 28 May 2020

1/5

Google

Cold food overpriced

Michael · 28 May 2020

5/5

Google

Rating only, no written review.

Tinuke · 9 January 2025

5/5

Google

Rating only, no written review.

Jojo · 6 January 2025

Agent replied · 9 January 2025

Many thanks for the 5 star review for the team at our Chelmsford office. The team work hard to provide the best possible customer service and will appreciate you taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Hs · 2 January 2025

Agent replied · 9 January 2025

Many thanks for the 5 star award for the team at our office in Chelmsford. We appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Mithu · 2 January 2025

Agent replied · 9 January 2025

Hi Mithu, Thank you for your 5 star review. I really appreciate you taking the time to share your experience and am pleased you were impressed by the level of service provided by the team at our Chelmsford office. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

4/5

Google

Rating only, no written review.

Siji · 24 December 2024

Agent replied · 9 January 2025

Hi Siji, Many thanks for the 4 star review for the team at our Chelmsford office. I am pleased you were impressed with the level of service extended to you and thank you for taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Sajed · 16 December 2024

Agent replied · 30 December 2024

Hi Sajed, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Munna · 16 December 2024

Agent replied · 30 December 2024

Hi Munna, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Bridget · 23 October 2024

Agent replied · 23 October 2024

Thank you for taking the time Bridget to submit your feedback. It is pleasing to note you were impressed with the level of service provided by our Chelmsford team and we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Rupinder · 19 October 2024

Agent replied · 8 December 2024

Hi Rupinder I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Constance · 16 October 2024

Agent replied · 10 November 2024

Hi Constance, Thank you for your 5 star review. I am pleased you were impressed by the level of service provided by our Chelmsford office and hope that we can assist you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Paul · 2 October 2024

Agent replied · 23 October 2024

Hi Paul, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Colin · 2 October 2024

Agent replied · 23 October 2024

Hi Colin, Many thanks for the 5 star award for the team at our Chelmsford office. I am pleased you were impressed with the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

4/5

Google

Rating only, no written review.

Nick · 23 September 2024

Agent replied · 23 October 2024

Hi Nick, Many thanks for the 4 star award for the team at our Chelmsford office. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Polite and pro

Tanni · 12 August 2024

Agent replied · 9 January 2025

Hi Tanni, Many thanks for taking the time to post your review. I am pleased that you have been happy with the service provided to you by our lettings team in Chelmsford and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

4/5

Google

Rating only, no written review.

Linish · 27 July 2024

Agent replied · 26 August 2024

HI Linish, Many thanks for the 4 star review for the team at our Chelmsford office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. At Beresfords, we are continually looking at ways in which we can improve the service we offer and would kindly ask what prevented you from awarding us a 5 star? I wonder if there is anything in particular you feel would have enhanced your experience further and would like to hear from you at a.horsley@beresfords.co.uk. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Animil · 27 June 2024

Agent replied · 26 August 2024

Hi Animil, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

4/5

Google

Rating only, no written review.

David · 28 May 2024

Agent replied · 26 August 2024

Hi David, Many thanks for the 4 star award for the team at our Chelmsford office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Wunmi · 28 April 2024

Agent replied · 26 August 2024

Hi Wunmi, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Rukayat · 28 April 2024

Agent replied · 26 August 2024

Hi Rukayat, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Perfect in his job

Alexander · 28 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Beresfords Chelmsford

Has Beresfords won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords, Chelmsford won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, CO1 won Trusted Agent; Beresfords, Colchester won Trusted Agent; Beresfords, Upminster won Trusted Agent.

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