Trusted Agent profile · Chelmsford
★★★★★
489 reviews across 1 platform
10 Duke Street, Chelmsford, CM1 1HL
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.5 out of 5 across 489 reviews on 1 platform, including 489 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly and professional.
Hi L Sloane I just wanted to reply personally to thank you for posting your review. I am pleased that you found our staff in Chelmsford both friendly and professional and I know they will all be very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleA caring and gentle professional!
Many thanks for the 5 star award for our Chelmsford office. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleSo happy with how much the team helped our family buy our new home. Thank you
Hi Christopher, Many thanks for the 5 star review and positive comments for the team at our Chelmsford office. We really appreciate you sharing your experience and hope that we can be of further assistance in the future. Alison Horsley, Customer Services Manager
5/5
GoogleAlways helpful and accommodating
HI Fiona Many thanks for taking the time to leave your review. It is pleasing to read that you found our lettings staff in Chelmsford to be helpful and I know they will all be very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleA fantastic experience all-round!
Hi Andrew Many thanks for taking the time to post your review. It is great to read that your experience with Beresfords has been a positive one and that you have been happy with the service provided by our team at Chelmsford. Steven Bond Managing Director - Residential Lettings
5/5
GoogleAlways helpful and accommodating
HI Fiona Many thanks for taking the time to leave your review. It is pleasing to read that you found our lettings staff in Chelmsford to be helpful and I know they will all be very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleExcellent professional service!!
Hi Ivan Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Chelmsford was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings
1/5
GoogleMaybe alright if you are one of their clients. If you rent through them, get everything they say recorded or in writing. Expect to be patronised, expect to come second to the clients (landlords) and expect to pay more than you thought.
5/5
GoogleKeeping me informed.
Hi Jenny, Many thanks for the 5 star award for our Chelmsford office. I am pleased you were impressed by the level of service provided by the team and really appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleAmazing service from Thomas excellent service.
5/5
GoogleGreat professional and friendly service from start to finish. All of the staff are very helpful Would highly recommend beresfords in chelmsford
5/5
GoogleFantastic service couldn't ask for better. Kris in particular has been amazing. He helped me with every single detail. Extremely professional, caring, thoughtful and kind 🙂PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAttention to detail. Friendly
5/5
Googleexcellent customer service and great communication, the whole process to rent has been very simple and look forward to picking up the keys to our new property next month, would thoroughly recommend
5/5
GoogleRating only, no written review.
1/5
GoogleGreat start on their side, but subsequent lack of sufficient holiday cover and proactive approach meant we wasted 6 weeks trying to sell our house with this agent.
5/5
GoogleGreat team. Abby really stepped up and got it all sorted in this difficult time. Would recommend to any one
5/5
GoogleThey've been very responsive and helped me through the process, making it easier. Davide G.
5/5
GoogleRating only, no written review.
Hi Martin, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. … More
5/5
GoogleRating only, no written review.
Many thanks for the 5 star award for the team at our Chelmsford office. It is pleasing to know you were impressed with the level of service received and hope that we can be of further assistance in the future. Alison Horsley, Customer Service Director.
1/5
GoogleArranged a viewing, travelled 50 minutes only for the appointment to be cancelled 10 minutes before. Absolute time wasters - avoid.
5/5
GoogleRating only, no written review.
Many thanks for the 5 star award for the team at our Chelmsford office. It is pleasing to know you were impressed with the level of service received and we thank you for sharing your experience. Alison Horsley, Customer Service Manager
5/5
GoogleRating only, no written review.
Hi Jennifer I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. … More
5/5
GoogleHard-working professional staff who offer a very high quality service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords, Chelmsford won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, CO1 won Trusted Agent; Beresfords, Colchester won Trusted Agent; Beresfords, Upminster won Trusted Agent.
