Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDaniel Lawrence was absolutely amazing in his handling of my transaction ,I received constant updates which enabled me plan accordingly making my move near seamless, I would recommend Balgores anytime
Solomon · 19 June 2026
Agent replied · 25 June 2026
Hi Solomon,
Thank you for your kind feedback. We’re delighted to hear that Daniel Lawrence provided excellent support throughout your transaction and kept you informed with regular updates along the way. It’s great to know his communication and expert property guidance helped make your moving process as smooth as possible. We really appreciate your recommendation and your positive comments about the Chelmsford estate agent team.
Kind Regards,
Balgores Chelmsford
★★★★★ 5/5
GoogleJust completed on my first property, so I was going into the process with little to no experience or knowledge. Clint was a massive help throughout a purchase that was more difficult than we first thought it would be. Easily contactable, and did a lot of chasing around above and beyond what he needed to do. Great guy and would highly recommend to anyone looking for an estate agent
Jack · 29 June 2025
Agent replied · 29 June 2026
Thank you so much Jack and congratulations on your first purchase, that is a cool apartment!! Enjoy 👌
…
★★★★★ 5/5
GoogleEllie and Sam were both very helpful throughout the process of purchasing our property everything went smoothly
Dom · 7 September 2026
Agent replied · 16 September 2026
Hi Dom,
Thank you so much for your kind feedback. We’re delighted that Ellie and Sam were both so helpful throughout your purchase and that their support made the process straightforward. We’re pleased our Chelmsford team could provide the guidance you needed when buying your home.
Kind Regards,
Balgores Chelmsford
★★★★★ 1/5
GoogleBe very careful. You are dealing with a company that is selling an OPTION to buy. The terms of the contract are almost illegal and massively one-sided (read them and get advice). So many people are saying they lost money.
Medway Law, which they use, is owned by IamSold. Also, I am sold on recording their calls but won't give any recordings to anyone, saying they are private due to GDPR... Their staff are very, very nice on the phone when you are talking about buying but change their behaviour once you try to negotiate and once you sign the reservation form. Rebecca A. will hound you so long as she thinks you are in her pocket.
The actual agent who showed us the property confirmed he'd not actually read IamSold's terms properly. I asked him outright.
IAS has very clever sales tactics, because once you pay the reservation fee, that's it, they have YOUR money. Be very careful; this is not a company I would recommend. I'd go as far as to say you could lose your money. The mortgage caveat is not worth the paper it's written on, and if you try to rely on it, they will say, "We need to send this to an internal panel for review," and guess what happens then.
Follow your gut; if it doesn't feel right, you know it's not.
Do yourself a favour: don't buy or sell via this company. So many have lost money
Noddy · 22 May 2026
Agent replied · 29 May 2026
Hi Noddy,
We’re sorry to hear that you feel disappointed and frustrated following your experience. We completely understand the importance of customers feeling fully informed and confident throughout the buying process, especially when making such a significant commitment.
We appreciate you taking the time to share your concerns regarding communication, the reservation process, and your understanding of the terms involved. We take feedback like this seriously and will ensure your comments are reviewed internally.
As we are unable to discuss specific case details within a public forum, we would welcome the opportunity to speak with you directly and look into the concerns you’ve raised in more detail. Please contact us at experience@iamproperty.com
Kind Regards
Customer Experience Team
★★★★★ 5/5
GoogleMansons have provided an excellent service while I was transitioning into my new home. Isabella was very reassuring and maintained great communication throughout the process. Andy was welcoming and friendly on the check-in day, which made a …
Samuel · 2 April 2026
Agent replied · 2 August 2026
Thank you, Samuel, for your fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Mansons Property Consultants while moving into your new home. … More
★★★★★ 5/5
GoogleThank you Mansons for a more than satisfactory experience as a letting agent who then very successfully sold my rental property to existing tenants. Very smooth transition, excellent communication between conveyancers (who Mansons …
Victoria · 2 May 2026
Agent replied · 2 August 2026
Thank you 🙏 so much Victoria for your wonderful review. We’re delighted to hear that you had such a smooth and positive experience with us, from letting through to the successful sale of your property. … More
★★★★★ 5/5
GoogleFirst Time Buyer, it was a breeze and seamless! Clint is an absolutely amazing guy all round. Communication was top notch and timely. He was always available and accessible. Would highly recommend. Thank you so much Clint. We love our new home!
Udeme · 28 February 2026
Agent replied · 29 June 2026
Udeme, what an absolute pleasure helping you guys with your first home, wishing you lots of happiness to you and your family.
★★★★★ 1/5
GoogleI listed my house for sale in January this year. The agent I used suggested modern auction as I had no upward chain.
All paperwork for the auctioneer and solicitor were completed within 24hrs.
In less than 2 weeks the auctioneer (Liam Barker) rings me asking me to consider dropping my price by 10k. I refused and this didn’t go down to well with him.
Over the next few weeks communication was sparse. Every call was him telling me I need to reduce my price.
No communication from the estate agent.
When I did agree to reduce the house price nothing happened as I would not reduce by the price he wanted. Whose house is this ? Never sure when I live in the East Midlands area why I’m given to Northumberland ?
The minute my 3 month period was up he comes back to me with a suggestion of transferring to the London branch. I continued stating via email that I’ve had enough and I’m not continuing with this. Suddenly communication stops . I. State again we are finished and I want my house removed from Rightmove . The reply to this is that this is the first he knows of it ! I forward all emails again to Liam who tells me he never received them, yet he’s responding!
Interesting.
I do not recommend I AM SOLD. I certainly do not recommend the process or the auctioneer.
What a complete waste of time.
Please be very careful about this method of selling, despite all the talk it’s definitely not worth the aggravation and no one is completely trustworthy or honest.
Would give zero stars if I could.
Stephanie · 15 May 2026
Agent replied · 29 May 2026
Hi Stephanie,
We’re really sorry to read how frustrated and disappointed you’ve been with your experience. We completely understand how upsetting it must have been to feel unheard and unsupported throughout what should have been a collaborative process.
Communication is such an important part of any property sale, so we’re sorry to hear that you felt this was lacking and that the discussions around pricing and next steps left you feeling uncomfortable and frustrated.
We appreciate you taking the time to share such detailed feedback, as experiences like this are something we take seriously and use to review how we support customers throughout the process.
Please do contact us directly at experience@iamproperty.com for us to investigate further.
Kind Regards
Customer Experience Team
★★★★★ 1/5
GoogleUnbelievably poor. Communication is almost non existent. Guarantees of callbacks from our completion “specialist” were not realised a single time, even on our completion day. Emails take days or weeks to be responded to, if at all.
Then there’s the outright lies. Telling our estate agent that they have updated us, when they absolutely have not.
If I worked for a company who treated clients like this, I’d leave out of embarrassment.
We’ve been left feeling as though Iamsold could not care one bit about our sale, presumably since they get their payment up front from the buyer? Where’s the incentive for them to actually follow through?
Given all of this, to no surprise our sale has now fallen through. What a waste of three months. Don’t make the same mistake we have in trusting Iamsold with your house sale. Beyond awful.
Richard · 15 May 2026
Agent replied · 29 May 2026
Hi Richard,
Thank you for taking the time to leave your feedback.
We’re really sorry to hear how frustrated and disappointed you’ve been with your experience. We completely understand how upsetting this must have been, especially with the sale ultimately falling through after such a long process.
The communication issues you’ve described, including missed callbacks and delays responding to emails, are not the experience we want customers to have, and we appreciate you bringing this to our attention.
We’d really like the opportunity to look into this further for you. Please contact us directly at experience@iamproperty.com so we can review what’s happened in more detail.
Kind Regards
Customer Experience Team
★★★★★ 5/5
GoogleWe have just left our flat and wanted to share a great review for Regal as we think they’ve been excellent with us throughout our whole tenancy. From the start, everything was very formally done, with clear explanations and portals for easy access of documentation and signing. It’s all been very easy. Any time we had any issue or repair, they were very immediate with their response and would send a contractor same day if they could. Every month we received confirmation of rent payments via email and anything they needed from us at any point was communicated clearly and efficiently. Having heard horror stories about London Landlords, we are very lucky that we experienced our first time renting in London with Regal and would recommend them to anyone in the area !!! :)
Ana · 5 May 2026
Agent replied · 5 June 2026
Thank you so much for your kind words Ana - it really means a lot to us! We’re delighted to hear that your experience with Regal Estates was smooth and positive throughout your tenancy. It was a pleasure having you, and we truly appreciate your recommendation. Wishing you all the very best in your next home!
★★★★★ 5/5
GoogleLiz was a huge help and support to me during what can be a very stressful time! Her professionalism was very much appreciated. Thank you Liz.
Fran · 7 June 2026
Agent replied · 28 June 2026
Hi Fran! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Liz was able to support you during what can certainly be a stressful time. Your kind words about her professionalism mean the world to us, and we will make sure to pass along your appreciation! 😊 At Starkings & Watson, we strive to make the property journey as smooth as possible, and it’s fantastic to know we could help you achieve that. If you ever need assistance again in the future, don’t hesitate to reach out. We look forward to working with you again! 🏡✨
★★★★★ 5/5
GoogleI am very happy with everything and Varun Malhotra kept in touch and explained everything every step of the way. I would definitely recommend this service. 👌 …
Liz · 22 May 2026
Agent replied · 29 May 2026
Hi Liz,
It’s wonderful to hear how happy you were with your experience. Keeping customers informed and making sure everything is clearly explained throughout the process is exactly the kind of support we aim to provide.
Varun will be so pleased to read your kind comments, and we’ll be sure to pass them on to him. Thank you so much for your recommendation and for taking the time to share your feedback.
Kind Regards
Customer Experience Team
★★★★★ 5/5
GoogleWe have had a number of viewings and Sandra has been most helpful … we have not felt rushed and she has been able to answer the many questions that we have asked … Thank you Sandra
Karen · 11 March 2026
Agent replied · 11 May 2026
Thanks Karen for the positive feedback. It’s great to hear your viewings felt relaxed and informative, with all your questions answered. Sending our best!
★★★★★ 5/5
GoogleExtremely helpful agent….we purchased through the Bungay office. Liz and the team were extremely professional and personable along with Will at one of their other offices. Extremely good local knowledge.
Definitely recommend from our experience.
Giles & Anne
Regularly · 28 February 2026
Agent replied · 28 June 2026
Hi Giles and Anne! 🌟
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our Bungay office team, especially Liz and Will, both professional and personable. It's great to know their knowledge of the local area made your purchasing experience even better. 🌍✨
Your kind words mean the world to us and will surely motivate our team to keep delivering the best service possible. We truly appreciate your recommendation and look forward to being a part of your future property journeys! If you ever need assistance again, don't hesitate to reach out.
Warm regards,
The Starkings & Watson Team
★★★★★ 5/5
GoogleGiovanni has been our wonderful property management agent for many years. He always goes the extra mile, responds to queries promptly and sorts out any issues that arise before they become problems. He has been amazing and I cannot recommend him highly enough.
Rosemary · 15 January 2026
Agent replied · 15 June 2026
Thank you for your kind comments Neil. I hope you and Rosemary enjoy the rest of your retirement. Best Wishes
★★★★★ 5/5
GoogleI cannot recommend Allannah at Balgors Chelmsford enough. There is no other Agent in the city or even Essex like her. Professional, efficient and got out property on the market and sold with asking price within a month.
Grace · 20 February 2026
Agent replied · 20 March 2026
Good afternoon,
Thank you so much for your review.
We’re delighted to hear how impressed you were with Allannah at our Chelmsford branch.
It’s good to know she was able to get your property on the market and sold at the asking price within such a short time.
We truly appreciate your recommendation and will be sure to pass your kind words on to her.
Best wishes,
Balgores, Chelmsford
★★★★★ 5/5
GoogleI cannot thank Balgores enough for helping us sell our house. Allannah and the team were very supportive throughout the sale process keeping us updated. We would definitely recommend using them and use them again in the future. They were …
Katie · 8 January 2026
Agent replied · 28 January 2026
Good morning,
Thank you so much for your review.
We’re delighted to hear that your experience with Balgores was such a positive … More
★★★★★ 5/5
GoogleI had an amazing experience working with Daniel and Ben to find my new rental property in Chelmsford. They were incredibly professional, attentive, and always went the extra mile to ensure I found the perfect place. Their local knowledge was invaluable, and they took the time to understand exactly what I was looking for. Thanks to their hard work and dedication, the entire process was smooth and stress-free. If you're looking for reliable agents who genuinely care about their clients, I highly recommend Daniel and Ben!
Hannah · 17 October 2024
Agent replied · 22 October 2024
Dear Hannah,
Thank you for your kind words about our team.
We're delighted that we were able to provide you with an excellent service, and appreciate you taking the time to let us know about your experience.
All the best,
Branch Manager
★★★★★ 5/5
GoogleThanks to Daniel and the team at Balgores for their time and efforts in securing our home. Very simple and swift process. Always available and helpful when needed.
Tim · 16 April 2026
Agent replied · 22 April 2026
Good morning,
Thank you for taking the time to leave your review.
We’re delighted to hear that Daniel and the team were able to make the process of securing your new home simple and swift.
It’s great to know you found them helpful and available whenever needed.
Your feedback is truly appreciated, and we’ll be sure to share your kind words with the whole team.
Best wishes,
Balgores - Chelmsford
★★★★★ 5/5
GoogleWe have been looking for a property in the area for a few months. Last Friday a new property, just what we had been looking for, came on the market. Thanks to Tracie's friendly and superb proactive approach a week later we have had our offer accepted!
Sue · 11 October 2025
Agent replied · 11 May 2026
This is great to hear Sue, all the best going forward. Thanks!
★★★★★ 5/5
GoogleBalgores were the best estate agents we dealt with. I thank them for the experience of buying with them. Ellie was fantastic. I would sell with them when it comes to it.
Ella · 20 February 2026
Agent replied · 20 March 2026
Good afternoon,
We appreciate your feedback regarding your buying experience.
Thank you for highlighting Ellie’s fantastic service, we’re delighted to hear she made such a great impression.
We will be sure to pass your kind words on to Ellie and the team.
Thank you again for your trust.
Best wishes,
Balgores, Chelmsford
★★★★★ 5/5
GoogleI needed to sell my cottage in a hurry so I wouldn't miss out on the property I wanted to buy. Allannah was brilliant in turning this around very quickly and my house was on the market within the week. In a slow housing market she kept me …
Nicola · 16 September 2025
Agent replied · 10 November 2024
Good Morning Nicola,
Thank you for your glowing feedback following your recent experience with Allannah. We'll be sure to pass this on to her. … More
★★★★★ 5/5
GoogleA very positive experience. Allanah, Sam and Richard were all very professional. We achieved a quick sale for the price we wanted. Balgores also operate the Gazeal reservation agreement, which was very useful for us. However, I would …
Bethan · 16 December 2025
Agent replied · 28 January 2026
Good afternoon,
We’re pleased to hear about your positive experience with our Chelmsford branch. … More
★★★★★ 5/5
GoogleI was helped by Ben to get a property to rent, he was very attentive and kept me in the loop with all updates on the status of my application, the previous agents I had before, I dealt with another company called abbotts for my previous property, they were no where near as helpful as what Ben has been.
Lauren · 20 May 2025
Agent replied · 20 March 2026
Good afternoon,
Thank you for sharing your experience with Ben at our Chelmsford branch.
We truly appreciate your feedback and are pleased to hear that you received excellent service from our Chelmsford office.
Best wishes,
Balgores Chelmsford
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