Trusted Agent profile · Chelmsford, Essex

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Balgores Chelmsford reviews

★★★★★ Excellent

883 reviews across 1 platform

2 Tindal Square, Chelmsford, Essex, CM1 1EH

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Balgores's office in Chelmsford, Essex, at 2 Tindal Square, is rated 4.7 out of 5 across 883 reviews on 1 platform, including 883 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.7 / 5

883

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

1/5

Google

I would not recommend this agency to anyone, they are a bunch of arrogant people there who would only make empty promises and claim to be a big organisation managing 700 plus clients, however, please avoid. There is a certain gentleman there called Sunil, he will act like he knows it all but on one of my queries, he wrote on an email “do not waste our time”. Absolutely zero customer service, no professionalism. Also i have proof that i did not ask anything free and whatever i asked was a part of the contract, however, these guys would only mention that our property was given to them and not acquired, I honestly have no more time to waste since i have then sold my house and swiftly, these guys couldn’t even give me clarity on when the tenants will leave. Avoid at all costs, for their attitude, you’d probably get two estate agents who would prove their mettle with some work and not ball talks. Sunil Sharma you are a total disgrace to customer service

Varun · 5 October 2025

Agent replied · 5 June 2026

Varun, thank you for your predictable review. In nearly 30 years of managing property for many hundreds of landlords, we have seen every type and it’s clear that you (and your wife, Aditi) do not understand what it means to act as responsible landlords. You expected free, complimentary services while addressing my team with disdain. We inherited your property through an acquisition and made every effort to serve you, but there is a level of disrespect that no professional team should be expected to tolerate. Where your sense of entitlement comes from is beyond me. Yes, you were wasting our time and our time far better invested in supporting our valued clients who pay for our services and appreciate professionalism, rather than demanding the world for nothing. Your knowledge of tenancy law was minimal, and though we tried to guide you, you insisted on knowing better. Your treatment of your tenants was unacceptable, and your ambitious claim against them failed exactly as we advised it would. That outcome speaks louder than any review you could post. Bad decisions cost landlords money and you learned that the hard way. We take pride in working with courteous, professional landlords who respect their tenants, our team, and our expertise. Sadly, you and Aditi fall far short of that standard. It is no surprise that your property portfolio has not grown. Professionalism is rewarded; entitlement rarely is. Varun, I strongly suggest you reflect on how you treat others. Your mentality is toxic, and I am relieved that neither I nor my team will have to deal with you or your wife again. You have far too much time on your hands. Please focus on something positive in your life. You will find it makes the world of difference.

5/5

Google

Both Ben and Daniel made finding the right tenant a hassle free experience and took time to explain the new Rent Reforms and how they will affect me as a landlord. They conduct themselves in a professional manner as well as being approachable and their communications are excellent which is very important to me.

Debra · 9 May 2026

Agent replied · 12 May 2026

Good morning, Thank you very much for your kind review. We’re delighted to hear that you felt welcomed and supported throughout the purchase of your first property. It’s lovely to know that Femi and Louise were always on hand to help and answer any questions along the way. We’ll be sure to pass on your kind words to them both. Congratulations on your first home, and thank you for recommending Balgores. Kind regards, Balgores - Chelmsford

5/5

Google

Balgores have been fantastic to work with. As a portfolio landlord having a trusted agent is invaluable. We are grateful for their service. Great communication and very reliable. Ben is an absolute asset to the team.

Bellot · 3 September 2026

Agent replied · 7 September 2026

Hi Bellot Developments Limited, Thank you for your fantastic feedback. We’re delighted to hear that you’ve found Balgores reliable and communicative, particularly when managing your property portfolio. We really appreciate your trust in our team, and we’ll be sure to pass your kind words on to Ben, it’s great to hear how much of an asset he has been to your experience. Kind Regards, Balgores Chelmsford

5/5

Google

Balgores Chelmsford were great in the recent sale of our house. Richard in particular was great. He kept us informed when we went up on the market, and ensured we got timely feedback.

Rachel · 14 September 2026

Agent replied · 16 September 2026

Hi Rachel, Thank you for taking the time to share your feedback. We’re delighted to hear that Richard provided such dedicated support during the sale of your home. Keeping sellers informed and ensuring useful feedback is shared throughout the marketing process is an important part of the service we provide. We truly appreciate your kind words and support. Kind Regards, Balgores Chelmsford

5/5

Google

Had previously sold our house with another estate agent however unfortunately sale fell through and was taking months to try and find a buyer and was getting no where. Got in contact with Clint and within a week of being on the market with him, we had sold!! He was absolutely amazing took care of everything! From taking all the photos and videos of the house, handling all the viewings and to pushing solicitors for us! He kept us up-to-date constantly, got us the price we wanted and handled everything. Really could not recommend enough. Even so my daughter has now put her house up for sale with him and have recommended him to all friends and family. He truly is great at his job!! Thank you Clint!

Ellie · 29 August 2025

Agent replied · 29 June 2026

Oh Ellie thank you so much and thank you for the recommendations so far.

4/5

Google

An interesting location with a fun one lane entry/exit route making driving in rather interesting. Parking is good and some very knowledgeable staff around to help. The Koi pond inside is huge along with the massive range of plants (bought 3 cacti....why not!) Set up inside very much like the beccles location however in this one it's easier to walk around especially when over 6'. One star dropped as being charged £6.90 for two teas which were two average sized mugs with a tea bag dumped in does take the Mike when most cafes (including garden centres) offer better value for money and a tea pot at that price!

Marc · 1 June 2026

5/5

Google

The agents involved with the sale were extremely helpful and helped make the whole process run seamlessly. There was good communication throughout and a very professional service provided. I would recommend this estate agent to friends and family.

Alison · 5 August 2026

Agent replied · 14 July 2026

Hi Alison, Thank you for your lovely feedback. We’re delighted to hear that our Chelmsford estate agent team provided professional property sale support and kept you well informed throughout your journey. It’s wonderful to know that our communication and expert property guidance helped make the moving process run smoothly. We truly appreciate your recommendation and your support. Kind Regards, Balgores Chelmsford

5/5

Google

I cannot recommend Balgores enough. Yes, they cost slightly more, but their service is truly unmatched. From getting my property on the market to booking viewings, everything was very easy, and they accommodated our schedule. Samantha, our sales progressor, was phenomenal. She kept us updated with any changes and made sure the chain was informed every step of the way. She was definitely the reason our sale went through, and I am very thankful to her. I would recommend them to anyone looking to sell their property.

Sabrina · 9 September 2026

Agent replied · 16 September 2026

Hi Sabrina, Thank you for taking the time to share your experience. We’re delighted to hear that Samantha provided such dedicated support throughout your sale and kept everything moving across the chain. It’s particularly pleasing to know that her communication and sales progression helped give you confidence throughout the process. We truly appreciate your recommendation and your kind words about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

Very helpful and polite staff. Ben has been more than helpful and patient with me in my process. He has answered any questions I’ve had and helped me with any issues.

Elle · 2 September 2026

Agent replied · 3 September 2026

Hi Elle, Thank you for taking the time to share your feedback. We’re delighted to hear that Ben has been so supportive and patient throughout your journey. It’s great to know he has been on hand to answer your questions and help resolve any issues along the way. We truly appreciate your kind words and are pleased that you’ve had such a positive experience with the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

Daniel Lawrence and Ben Vainola handled finding tenants for both of my properties with ease. Everything was completed quickly and all paperwork handled with no time at all. Would seriously recommend to anyone looking to find agents in Chelmsford to contact Balgores!

Daniel · 13 June 2026

Agent replied · 17 June 2026

Hi Daniel, Thank you for your kind feedback. We’re delighted to hear that Daniel Lawrence and Ben Vainola provided efficient support in finding tenants for both of your properties and handled everything quickly and smoothly. It’s great to know the Chelmsford estate agent team made the process straightforward and well managed from start to finish. We really appreciate your recommendation and your positive comments. Kind Regards, Balgores Chelmsford

5/5

Google

Joe was super lovely, made time to show me around and was really accommodating when I asked to see the property another time with my parents, he just let us crack on and wasn’t overbearing like a lot of other agents I’ve experienced. 10/10 x

Georgia · 15 May 2026

Agent replied · 15 June 2026

Thanks Georgia for your kind words about Joe. We do try to give viewers time on their own aswell to assess properties. Best wishes for the future

5/5

Google

Couldn't recommend any higher. Had alot of trouble selling my property with lapsy daisy high street estate agents. Clint arrived with a folder of all the houses in my area and what he proposed to do to sell my property and I was sold, the detail was second to non. Every decision we made was always data driven and eventually led us to a sale. I felt Clint was invested throughout and always at hand for questions or strategy and had the answer in every instance. Thankyou for everything Clint.

Adam · 29 June 2025

Agent replied · 29 June 2026

Thank you Adam, I really appreciate your comments, I was really pleased I could help you guys so that you could get on with the next part of your lives.

5/5

Google

Sarah was very cooperative, helpful, and responsive throughout the entire process. She made our move into the property smooth and hassle-free, always answering my calls or getting back to me quickly. We had a great experience and highly recommend her.

Areeba · 13 June 2026

Agent replied · 13 July 2026

Hi Areeba, Really happy to have helped you move into your new home and I'm sure you will enjoy the village and all it has to offer! If you do need anything you know where I am :)

5/5

Google

A delightful, professional Team of people helping me through the sale process. With special thanks to Liz and Tracey who finally got it over the line. I highly recommend you both I indebted to you for helping me finally be close to my new granddaughter xx

Elizabeth · 28 April 2026

Agent replied · 28 June 2026

Hi Elizabeth! 🌟 Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you found our team delightful and professional during your sale process. It's fantastic to know that Liz and Tracey were able to help you get over the finish line. They truly appreciate your kind words! 😊 We’re so happy that you’re now closer to your granddaughter, and we feel honored to have been a part of your journey. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. We’re here for you! Wishing you all the best in this exciting new chapter! 💖

5/5

Google

Balgores in Chelmsford sold my house in a tricky market. In particular Sam & Ellie in the office were brilliant in dealing with the buyer's sluggish solicitor

Frankie · 7 September 2026

Agent replied · 16 September 2026

Hi Frankie, Thank you so much for your feedback. We’re delighted that Sam and Ellie were able to support you throughout your sale and keep things moving when the buyer’s solicitor caused delays. Their dedication and expert property guidance made a real difference, and we’re pleased our Chelmsford team could help you navigate the sale successfully. Kind Regards, Balgores Chelmsford

5/5

Google

I would highly recommend Sarah ! I chose her when selling my parents house as she offers a very personal and professional service. You are dealing with the same person all the time which makes the whole process so much easier . Sarah is friendly, approachable, really listens but is always ready to give her advice and support. Sarah will also go the extra mile to keep the sale on track. A real 5 star service !

Julie · 4 May 2026

1/5

Google

Unfortunately, our experience with this estate agent (Giovanni) as first-time buyers was quite disappointing. Following the agreed sale, communication became inconsistent, and his manner was often unprofessional. We received documentation from Giovanni listing the incorrect property type, and he told we us we were wrong with an attachment for the corrected document. Coordinating the EICR proved unnecessarily difficult, despite providing advance notice regarding the time required. There was also confusion regarding who we were dealing with on completion, his team informed us Giovanni was off work and that someone named Joe would be handling things, yet Giovanni continued to communicate with us directly, adding to the lack of clarity. Most notably, the keys were handed to us through his car window, which felt dismissive and unprofessional outside a property on a public road ‘we shouldn’t have driven down’. Overall, the service did not meet the standard we expected. We would certainly advise to avoid this estate agent, particularly if buying outside of South Liverpool, as Giovanni expressed on numerous occasions ‘well I work in South Liverpool’, so perhaps this was the issue.

Telle · 15 June 2025

Agent replied · 15 June 2026

Thank you for your comments which we take your seriously. I am sorry that you have felt this way but just want to clarify a few points. We had an agreed time with the electrician and he was late( 30 mins ) and then we managed to agree with him a way forward for him to complete the EICR. I did mention that I was on holiday and I would personally hand over the keys on the completion day. This was discussed on the day the EICR was being done. I even emailed /text you on my holiday ( and the vendors / solicitors ) to ensure Exchange would happen before completion ( as per your request ). As soon as I received notification from the solicitor to release the keys ( after midday ) I contacted you and suggested the NEXT time slot which was after my 2pm appointment. You did not want to wait for this and so we decided to collect the keys from me. It was just before my appointment at 2pm. I hope this clarifies your points raised and best wishes for the future in your new home.

5/5

Google

Buying our house was a very smooth process from the time we viewed the house until we completed the purchase. We were informed of all stages along the way. Thank you Balgores special mention to Ellie and Allannah!

Brenda · 5 June 2026

Agent replied · 17 June 2026

Hi Brenda, Thank you for your lovely feedback. We're delighted to hear that your home purchase was smooth from viewing through to completion, and that you were kept well informed at every stage. It's great to know Ellie and Allannah provided such helpful support and clear communication throughout the buying process. We really appreciate your kind words about the Chelmsford estate agent team and are pleased your experience was so positive. Kind Regards, Balgores Chelmsford

5/5

Google

Brilliant service from start to finish. Allannah and the team made selling our home a stress-free experience. She was knowledgeable, communicative, and genuinely caring. Highly recommend to anyone looking for a reliable and professional estate agent in Chelmsford.

James · 20 May 2026

Agent replied · 29 May 2026

Hi James, Thank you for sharing such positive feedback about your experience. Allannah and our estate agent team work hard to ensure that buying or selling a home feels as straightforward as possible, and it's genuinely rewarding to hear that her expert property guidance and local property knowledge made such a difference during your property sale. We'll be sure to pass your kind words on to Allannah and the wider team. Kind Regards, Balgores Chelmsford

5/5

Google

We worked with Sarah over many years (1 rental and two sales) and had a very professional and helpful experience and so would highly recommend. Its a tough market with many stakeholders to manage and Sarah always has a practical and cheerful approach. She offers advice but is also flexible and able to follow clients wishes where they might differ.

Veronica · 13 November 2025

Agent replied · 13 July 2026

Hi Veronika Firstly sorry for the delay in responding, I have just come back from holiday. Thank you so much for your kind words, it was a pleasure working on your behalf for so many years!! I always do my best to please and help customers through the process of renting and selling to get the best outcome for all with as little stress as possible. It's always pleasing to see when customers really feel this has happened :) I wish you all the very best for the future! Sarah

5/5

Google

For the unfamiliar the conveyancing process is quite daunting and unpredictable. Richard and his team helped smooth this out for us with their support, efficiency and proactive communication - a masterclass in customer service.

Mel · 9 June 2026

Agent replied · 17 June 2026

Hi Mel, Thank you for your kind feedback. We’re pleased to hear that Richard and the Chelmsford estate agent team were able to support you through the conveyancing process and make it feel smoother and more manageable. It’s great to know their efficiency and proactive communication helped provide reassurance throughout your moving process. We really appreciate your thoughtful comments. Kind Regards, Balgores Chelmsford

5/5

Google

The best customer service because of Jody Manno Balgores letting tick all the boxes for an excellent service. looking for a flat to rent and dealing with other letting agents that never called back or email back was frustrating.Then I found a flat and it was listed by Balgores letting and I spoke with Jody Manno and from there she handled everything booked the viewing and emailed everything to get us the flat. Jody took my stress away. I highly recommend Jody Manno if you want a agent that will not ignore you.

D · 23 March 2025

Agent replied · 25 June 2026

Hi Dee, Thank you for taking the time to share your experience. We're delighted to hear that Jody provided such attentive support throughout your search for a rental property and helped make the moving process feel much less stressful. It's great to know her communication and expert property guidance ensured everything progressed smoothly from arranging the viewing through to securing your new home. We really appreciate your recommendation and your kind words about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

Balgores was the second agent we engaged after a rocky start with another agent. They were unstoppable in finding the right buyer for us, as we were in a complex new-build onward chain meaning there’d be a wait for our house which resulted in multiple offers but conflicting timing expectations. We were so impressed with their attention to detail (I think maybe they knew our house better than we did by the time we sold!). We were so impressed how Balgores went through this (what felt to us at times as painful!) journey with us with patience and perseverance needed for a complex sale. We achieved the amount we wanted so I would highly recommend speaking with Balgores if you’ve had low-ball valuations from other agents in Chelmsford more concerned with their own targets & a quick sale! Our next door neighbour is considering selling so of course we had no hesitation recommending Balgores to them too. Thank you!

Stephanie · 9 June 2026

Agent replied · 17 June 2026

Hi Stephanie, Thank you for your thoughtful feedback. We're delighted to hear that the Chelmsford estate agent team were able to support you through a complex new-build onward chain and provide the patience, detail, and perseverance needed to achieve the right outcome. It's great to know their expert property guidance and commitment to understanding your home helped secure the price you were aiming for, even in challenging timing circumstances. We really appreciate your recommendation and your trust in referring us to your neighbour. Kind Regards, Balgores Chelmsford

5/5

Google

A great experience with Balgores. Ellie and Marie were fantastic during my purchase. Great communication and support throughout which is exactly what you need when going through this process. Highly recommend them!

Fahima · 5 June 2026

Agent replied · 17 June 2026

Hi Fahima, Thank you for your kind feedback. We're delighted to hear that Ellie and Marie provided fantastic support throughout your purchase and kept communication clear and consistent at every stage. It’s great to know their guidance helped make the moving process smoother and more reassuring for you. We really appreciate your recommendation and your positive comments about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

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Questions about Balgores Chelmsford

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

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