Trusted Agent profile · Cheam, Surrey
★★★★★
114 reviews across 2 platforms
58 High Street, Cheam, Surrey, SM3 8RW
Part of Cromwells Estate Agents, see every office.
Cromwells Estate Agents's office in Cheam, Surrey, at 58 High Street, is rated 4.6 out of 5 across 114 reviews on two platforms, including 111 Google reviews rated 4.6.
Every review we hold for the Cheam office, from every platform, shown as written. First names only.
5/5
GoogleWe have been renting for 25 years and I can honestly say, Cromwells and Maisie in particular have been some of the best estate agents we have been with. We have felt cared about and supported through the whole process - before and after which has been amazing and made the whole moving experience so much less stressful.
5/5
GoogleHaving recently [Oct.'17] sold our property through Cromwells Estate Agents, we were really happy with the service throughout the entire process. When choosing an agent, Jason came to see us and told us what they would do for us. He told us how they would market the property in clear terms but was succinct and didn’t keep us for hours as some of his competitors did. He also offered us a good rate and suggested a sale price we were pleased with. The property was marketed well with great photos and after an open day, we had a buyer. Heather then worked extremely hard keeping the sale on track responding to our queries and the many and varied demands of the buyer. We achieved the asking price for the house and were happy to pay the commission to Cromwells as they did such a good job making it all go smoothly.
5/5
GoogleI couldn't be happier with the service provided by Nicky during my recent property purchase. …
1/5
GoogleReally terrible experience to work with this agency. We offered one property and was told the vender would give the feedback the day after. My husband called in one day after to ask for the vender's feedback. One of their agent talked with my husband for this case. She told my husband the vender were still considering about our offer at the beginning, then told my husband we were rejected quickly with angry. I can't believe how she could tell two opposite results within a few minutes! She behaved so rude and unprofessional during the conversation, and we felt uncomfortable after talking with her. I think all of the customers should be treated fairly and with respect. based on this point, I don't recommend this agency personally.
5/5
GoogleThanks so much to Nicky and team for all the help in the purchase of the Property
5/5
GoogleGood service from Jason and the team. Kept me up to date on my purchase throughout and it went through really smoothly!
5/5
GoogleCromwells Cheam was excellent in selling my property.it took 5 days and got the full asking price
1/5
GoogleWould have given Zero star if I could. After 3 emails, 4 phone calls. Spoke to different sales person about arranging for viewings. None bothered to ring me back. Not even a courtesy call to inform me that the house was taken off the market a week later. I have since boycott this branch. Worse customer service I've experienced with any agent in Cheam.
5/5
GoogleAn absolute amazing team, Nicola G was the agent that assisted me on all steps of my purchase , she is just amazing and professional, she listened carefully and helped all time, she is a gem for Cromwell, Keep it up Cromwell team you are amazing people. Thank you
5/5
GoogleAn absolute amazing team, Nicola G was the agent that assisted me on all steps of my purchase , she is just amazing and professional, she listened carefully and helped all time, she is a gem for Cromwell, Keep it up Cromwell team you are amazing people. Thank you
5/5
GoogleHayley, Matt and George were real help, pleased with the communication throughout.
5/5
GoogleMy brother and I recently sold our house through Cromwells. The sale went well from start to finish. I want to praise both Jason Brown & Charlotte Ingram for their professional service. I would highly recommend Cromwells estate agents, in Cheam village.
5/5
GoogleMy brother and I recently sold our house through Cromwells. The sale went well from start to finish. I want to praise both Jason Brown & Charlotte Ingram for their professional service. I would highly recommend Cromwells estate agents, in Cheam village.
1/5
GoogleNot providing floor plans for most properties is not on. The job of estate agents is not very demanding and creating a good advert with an accurate floor plan is pretty much their main task. This always puts me off viewing a property as I'm not interested in poky houses.
5/5
GoogleAbsolutely superb. We were looked after by Maisie from the Cheam branch. We were kept updated and given great houses to view as asked for our feedback. Very courteous and professional. Highly recommended.
5/5
GooglePurchased my first property through Cromwells Cheam and from start to finish the process has been stress free, The team at Cromwells even through this pandemic have been nothing but helpful and made me feel at ease through the whole process and I cant recommend them enough.
5/5
GoogleFabulous experience buying my house through Cromwells. Especially my agent Hayley, she was so knowledgeable and couldn't do enough to make me feel comfortable and happy with the process. Cromwells really made buying my first home special and I will always be grateful. Thanks Cromwells.
5/5
GoogleWe sold and bought houses with Cromwells and highly recommend them. Heather in the Cheam branch dealt with our purchase and provided us with an excellent service. She is professional, friendly and kept in excellent communication with us. She really went above and beyond to ensure our purchase went through.
5/5
GoogleFabulous experience buying my house through Cromwells. Especially my agent Hayley, she was so knowledgeable and couldn't do enough to make me feel comfortable and happy with the process. Cromwells really made buying my first home special and I will always be grateful. Thanks Cromwells.
5/5
GoogleNicola from Cromwells cheam has a friendly and pleasing personality who deals fairly with her clients. She is an efficient negotiator and great to work with.
1/5
Googleknew nothing about property, he didn’t send the details as promised, spent few days emailing him with no reply then find out from other person when I called up that the property is under offer and I’d been booked to view stuff I hadn’t …
5/5
GoogleJust purchased a property through Cromwells they have been fabulous from start to finish, very professional and really nice people. I would highly recommend them to anyone. Thanks again for all of your help.
5/5
GoogleGeorge from Cromwells has been amazing to work with. Recently rented a property and he has been very efficient and professional and communicative throughout the process. A real asset to Cromwells!PositiveResponsiveness, Professionalism
1/5
GooglePoor data management. Have our name with an address we don't own. No response to data enquiry.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cromwells Estate Agents's Cheam office has 114 reviews across two platforms: 111 on Google, 3 on Facebook (across the whole business).
Cromwells Estate Agents Cheam is rated 4.6 out of 5 across all 114 reviews, and 4.6 out of 5 on Google from 111 reviews.
Cromwells Estate Agents Cheam, 58 High Street, Cheam, Surrey, SM3 8RW.
