5/5
GoogleGreat communication and service, especially from Kiran who was very helpful in organising viewings!
Trusted Agent profile · Chatham
Verified
Robinson Michael & Jackson Chatham & Rochester reviews
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
Google5/5
GoogleRobinson Michael & Jackson have given an excellent service, friendly, helpful staff who go the extra mile. Would highly recommend them. Carol
Agent replied · 6 June 2023
Thank you for the feedback Carol!
5/5
GoogleHad a great viewing with Kiran, was very knowledgeable and gave us plenty of time to look around, great job 😊 …
5/5
GoogleWe used RMJ for the sale of our property. Excellent service would highly recommend. Fantastic.
Agent replied · 6 June 2023
Thank you Chris it was a pleasure
5/5
GoogleGreat estate agency to deal with from viewing through to completion of sale! Thank you
Agent replied · 6 June 2023
Your welcome - thank you for the review!
4/5
GoogleGot a buyer within a week in the market. Thank you for all your help
Agent replied · 6 June 2023
Thank you for the review! Mark - RMJ
5/5
GoogleThe team here have helped every step of the way in the process of finding a new property. …
Agent replied · 6 June 2023
Great to hear the feedback, thank you for taking the time. Thank you - from all the team at RMJ
5/5
GoogleI got several viewing requests just hours after my property was listed. Two strong offers were received at the listing price on the first day of viewing out of which one was accepted. The sales progressor closely monitored the conveyancing process to ensure that nothing went amiss. I am very pleased with the high quality of service delivery received.
5/5
GoogleRobinson Michael & Jackson were a pleasure to work with. They made the whole sale process, which can be stressful, as straightforward as possible and Angela, my sales progressor kept me informed every step of the way with a weekly update phone call, so was never left wondering what stage we were at. I couldn’t rate them highly enough.
5/5
GoogleWe used Robinson Michael & Jackson and received very professional prompt service. We have no hesitation in recommending them to anyone.
5/5
GoogleDear Kiran, thank you for being profession, print with information requested and kind during my viewing of a property.
5/5
GoogleVery happy with the service provided by Angela and would recommend. Helped the sales process no end and made a stressful process far less stressful.
5/5
GoogleArrived at the agreed time . Friendly and knowledgeable , gave me honest opinions.
Agent replied · 6 June 2023
Thank you Adrian, we really appreciate it. Thanks Mark RMJ
5/5
GoogleI dropped into this branch recently as I am looking to buy somewhere but wasn't exactly sure of what I was looking for or what options were available to me. …
5/5
GoogleReally helpful and amazing service. Would definitely recommend. Thank you so much xxx
Agent replied · 6 June 2023
Thank you Tabitha, we hope you enjoy your new home!
1/5
TrustpilotI think Trustpilot is very trustworthy.
5/5
GoogleReally helpful and amazing service. Would definitely recommend. Thank you so much xxx
Agent replied · 22 May 2026
Thank you Tabitha, we hope you enjoy your new home!
1/5
TrustpilotPlumstead branch
Plumstead branch. Left a letting sign on my property. Been there for months. Emailed twice and no response four weeks later. Phoned and they said they’d remove it - two weeks later, nothing. Keen to flog you a house but not so keen to clean up their mess it seems.
5/5
TrustpilotA complex conveyancing situation
A complex conveyancing situation, which was not forgotten or left at the back of the queue but persued until completion. Much support and help from the in- house financial advisor.
5/5
TrustpilotOutstanding service
We sold our house with Robinson and Jackson swans in April 2018. They were amazing. Really helpful and gave us lots of advice. We had two days of block viewings and we sold straight away because we followed their advice After the sale we had lost of help from their after sales department. They were worth every penny
5/5
GoogleGreat experience! Very professional and helpful from start till the end !
Agent replied · 6 June 2023
That’s great to hear thank you so much for the review!
5/5
GoogleI used this estate agent based in Chatham&Rochester and received the best service I could possible ask for. They communicated with me in a timely fashion, and were able to offer a friendly, honest and helpful service. When I get the chance to I will be working with them again.
5/5
GoogleWhen I was looking for houses to buy, RMJ were heads above the other estate agents in the Rochester / Chatham area when it came to arranging viewings and showing me around. So when I wanted to sell my property I went to them, knowing how …
5/5
GoogleRobinson Michael & Jackson, Chatham sold my property within a week. Since then, they have kept me fully updated, reply to emails promptly and their dedicated sales progressor has been really valuable. I wouldn't hesitate to recommend them and take this opportunity to publicly thank them. A great team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 2021
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Chatham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Chatham
Source: EA Masters winners lists, as published, linked by year.
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Questions about Robinson Michael & Jackson Chatham & Rochester
Has Robinson Michael & Jackson Chatham & Rochester won any awards?
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
