5/5
GoogleI would happily recommend their service. I had an amazing experience with Kiran from RMJ. She is very polite and was happy to explain details about the property.
Trusted Agent profile · Chatham
Verified
Robinson Michael & Jackson Chatham & Rochester reviews
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
Google5/5
GoogleRMJ were really flexible and very quick to get us on the market. Their pictures were great and they offered a great plan of how they aim to achieve the best price for our home. After just 1 day of viewings we got the price we were looking …
5/5
GoogleVery pleased with the service provided by all the staff . Friendly , helpful and professional . Would highly recommend
Agent replied · 6 June 2023
Glad to hear this Ray, thank you for trusting us with the move. Thank you - from all the team at RMJ
5/5
GoogleAngela is fantastic and very proactive and reactive. Credit to the company, well done
5/5
GoogleExtremely professional at every step, a massive thank you for everything. We get to move to our new forever home this month 😉🙂 …
Agent replied · 6 June 2023
Thank you Mary and thanks for trusting us with such a big move for you. I really hope you love your new forever home! Thank you - from all the team at RMJ
5/5
GoogleI have had a very good experience dealing with the team at Chatham. They are very professional and customer focussed hence my award of five star
Agent replied · 6 June 2023
Thank you Nurian it’s always a pleasure to deal with you.
5/5
GoogleHelpful. Good Service - Helped Us Find Our New Home
Agent replied · 6 June 2023
Thank you Steven 🙂 …
5/5
GoogleI have found RMJ to be very professional, keeping us totally informed at every step of the sale. The staff have been very friendly, empathetic and approachable. I would thoroughly recommend RMJ to anyone looking to buy/sell their property. Well done to you all and thank you for all that you have done to make the sale of my late fathers property so easy.
5/5
GoogleVery Professional team at Robinson Michael and Jackson, efficient and effective especially Angela Schoeffer! Highly recommended
5/5
GoogleWent for a viewing yesterday and had such a positive experience with Kiran. She was extremely helpful and answered all my questions. would 100% recommended her.
5/5
Googlepurchased my property using RMJ and they were fantastic. couldn't do enough to help, very speedy in their replies, all in all a very good experience.
5/5
TrustpilotTracy at Swanscombe Branch
Tracy, the Sales Progressing Manager at the Swanscombe branch, really went above and beyond. She provided me with regular updates and made sure I was aware of any relevant details as my case progressed. She helped to make my first buying experience smooth and a lot less stressful than it could have been!
4/5
TrustpilotI felt very supported by Robison…
I felt very supported by Robison Jackson from start to finish. My sale was tricky to say the least but the team kept me updated every step of the way and we successfully got the result we’d been waiting for. I’d recommend their services to anyone wanting a supportive agent who will work hard to sell your property.
5/5
TrustpilotSpoke with Holly on the phone…
Spoke with Holly on the phone yesterday, very helpful and knowledgeable. Would recommend, great service.
5/5
TrustpilotPersonal service
Just exchanged on a house, from the moment we put the offer in, the whole team have guided and updated us all the way. Whoever we spoke to, knew who we were and what progress had been made.
1/5
TrustpilotDeceitful
Am utterly sick of these deceitful people.Accepted an offer as told buyers had a mortgage offer. Months later they still have no offer and am in limbo. Every contact brings a reply from them that is always falsely optimistic. Wish I had never gone there.Still, guess what I am saying is “acted as one would expect for estate agents”
5/5
GoogleI just bought a flat with RM&J and the team was very helpful and supportive throughout the purchase. Quickly response to my queries and emails both to the seller and the solicitors, balancing delays very well beginning to end. I never felt any pressure if been stressed and negotiations run really smoothly. Definitely recommend them for your selling or purchasing a property.
5/5
GoogleThanks Angela for all your help. Always professional, helpful and reliable.
5/5
GoogleBrilliant service from the whole team. Angela was outstanding! Highly recommended.
1/5
TrustpilotPoor service
My daughter and her partner are ready with a mortgage and have tried to arrange 3 viewings with R&J through their website with no response - poor service
5/5
GoogleA very good experience with purchasing a property with the team - great communication throughout the process and a very professional service provided.
Agent replied · 6 June 2023
Thank you Nicola! We really hope you enjoy your new home. I know your planning on doing a lot of work we would love to come and see it once it’s finished!
5/5
GoogleRM&J were fantastic from our first viewing of our property. Highly professional, friendly and very informative. Angela in particular was exceptional during our house purchase. After some delays caused by our Solicitors she managed our expectations, would call me 3 times a week with progression and offered advice when needed. I would highly recommend and would defiantly use there services again.
5/5
GoogleClaire O’Connor came to give a valuation on my property and I found her to be extremely professional, warm and friendly and helpful.
5/5
GoogleExcellent service from all staff, kind and caring throughout the whole process. Nothing was too much trouble and all my needs were met.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Chatham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Chatham
Source: EA Masters winners lists, as published, linked by year.
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Questions about Robinson Michael & Jackson Chatham & Rochester
Has Robinson Michael & Jackson Chatham & Rochester won any awards?
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
