Trusted Agent profile · Chatham
Verified
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleBased on my previous experience of moving home with different agents, I had expected the process of selling my late mother’s house to be extremely stressful. But, it turned out to be simple and stress free with Robinson Michael & Jackson. …
1/5
GoogleHave not been messaged back regarding a valuation on my property. So not good was wondering if they are conducting valuation??? Obviously not desperate to sell properties. So no review possible
Hi Simon, there must have been a glitch! Unfortunately, we have no record of you contacting ourselves and have an overflow team to never miss a call. We are certainly very keen to assist you with regards to arranging a free valuation if you … More
2/5
GoogleDont appreciate the multiple unsolicited marketing letter through the post asking to sell with you.
Hi Jermaine it’s a shame you didn’t get in touch so we could of sorted this for you. Please email me your address and I will be happy to remove your details. Mark.franklin@robinson-jackson.com … More
5/5
GoogleExcellent communications with Angela & Mark on a difficult sale, please thank the whole team.
Thank you very much Stuart much appreciated
5/5
GoogleWe bought a house and had a great experience with Robinson Michael & Jackson. All the inquiries were dealt promptly and professionally, it was a very smooth transaction. Will highly recommend.
5/5
GoogleAbsolutely great friendly and helpful in every way very professionally sold the premises kept in touch with update daily excellent would highly recommend them
Thank you Linda
5/5
GoogleFabulous service Angela Schoeffer is like a dog with a bone, really gets on with it! Thank you!
5/5
GoogleFantastic customer care from Claire O’Connor
5/5
GoogleGreat service from Kiran, very helpful
5/5
GoogleExcellent service from start to finish, especially as our sale wasn’t straightforward!! Highly recommended
Thank you Heidi
5/5
TrustpilotThe Maintenance Department
The Maintenance Department resolves emergency call very quickly. I would definitely recommend them.
5/5
GoogleAngela of Robinson Michael & Jackson was particularly helpful in making the sale process go smoothly All together the team did a great job . Thank you to the team
1/5
GoogleI have had a terrible experience with Robinson Michael and Jackson, I put an offer in on a property and 5 working days later still haven't heard back after following up with a call and an email. I'm not convinced they actually put my offer forward to the seller. The service is just appalling, a call back even with no news is just common courtesy.
1/5
TrustpilotVery poor
Very poor . I have deal with an agent called Linna . We has sent back all the information she requested to put down an offer . Then no response at all ! We are much appreciated if they can just let us know the property is gone instead of wasting our time to wait and chase. Unprofessional!
4/5
GoogleKiran, really pleasant lady, very professional, had great knowledge of the area including the property history. Without doubt, perfect viewing for me. Great work, thanks again Kiran. Mr Lord
5/5
GoogleThe sales agents supported us (buyers) throughout the whole house purchase process and negotiated with the seller when this has been requested by us. Allowed us additional house viewings and followed up the progress of purchase each week. Engaged with our solicitor to speed up the purchase. All the services were performed to a great standard and I would consider using this agency again.
5/5
GoogleGreat service, highly recommend
5/5
GoogleGreat viewing Very professional
5/5
TrustpilotExcellent customer service
The whole team at Robinson & Jackson in Catford provided an excellent service from start to finish. They were always on hand to answer questions and demonstrated genuine dedication in progressing our sale. I would happily recommend them.
5/5
TrustpilotFantastic help from Ryan
1/5
TrustpilotIncredibly incompetent
Incredibly incompetent, pushy and unprofessional. Unfortunately got involved with them on a house sale, which thanks to their poor communication resulted in additional expenses for us. Avoid at all costs!!
5/5
GoogleWe had a very beautiful time with Kiran She is an amazing person. She showed us all around and answered all our questions. Thank you very much Kiran.
5/5
GoogleExcellent service from both Claire and Angela throughout the whole sale process. They were both so helpful and provided an extremely friendly and professional service. Would definitely recommend.
5/5
GoogleI would happily recommend their service. I had an amazing experience with Kiran from RMJ. She is very polite and was happy to explain details about the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Robinson Michael & Jackson Chatham & Rochester a message.
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
