5/5
GoogleGreat service from RMJ always kept me updated and the process was seamless. Thanks guys great job
Agent replied · 6 June 2023
Your welcome Jamie, thanks for the review!
Trusted Agent profile · Chatham
Verified
Robinson Michael & Jackson Chatham & Rochester reviews
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
Google5/5
GoogleThe estate agents have been brilliant from start to finish. They found us the perfect home within two days of calling them. When things became difficult within the chain they kept us informed, worked on our behalf to resolve issues. I would recommend this team for their care and dedication to find the perfect home.
5/5
TrustpilotFriendly
Friendly, helpful staff
5/5
GoogleI found the team to be friendly and professional at all times. Would highly recommend them.
Agent replied · 6 June 2023
Thank you Sue. All the best to you for the future!
5/5
Googlehad a lovely experience with kiran. would definitely recommend her as your agent for any viewing
5/5
GoogleKiran met us on time and what graceful and knowledgeable.. thank you for showing us around
5/5
GoogleExcellent team , great customer service, efficient communication,highly recommended!!!
Agent replied · 6 June 2023
Thank you Adina! We really appreciate it
5/5
GoogleLots of information provided on the property, very helpful in sorting further last minute viewings.
1/5
TrustpilotThey are not good Estate Agent
They are not good Estate Agent. I recently bought a property from them but the level of service I received from them are very poor. There level of communication is the worst. I asked them to get some information from the seller but their progression team (Dartford) never back to me! Please avoid
5/5
TrustpilotRMJ sold our flat before it even went…
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
5/5
TrustpilotVery satisfied
Every query raised was dealt with very quickly. I was informed and kept updated with in a prompt manner with every aspect of my move
1/5
TrustpilotAvoid at all costs!!!
Avoid at all costs!!!! Terrible service. I bought a property in New Eltham and after exchanging contracts they only care about their fees and didn't even verify if the properties are left tidy. They will contact you when there is money in btw if not they will ignore all their mistakesTerrible experience.
5/5
GoogleI had my property on the market with another high street agent and it didn't sell. After instructing RMJ I was amazed at how different they were. They were very proactive in FINDING me a buyer rather than waiting for the phone to ring like most agents. Top notch service and one successful sale.
1/5
TrustpilotCunning Agents!!!
Cunning Agents!!!Buyers and Sellers be aware! These agents failed to disclosed that the property we were in the process of purchasing did not have any planning permission nor building regulations for the works carried out in the property and loft conversation. They completely mislead us. Do not trust these agents whatsoever!!!
5/5
GoogleVery efficient and competent service given by Angela at RMJ. It was her efforts that coordinated all parties to a successful exchange and completion. Highly recommended! Thank you
5/5
GoogleKiran arrived on time and was able to answer all our questions.
5/5
GoogleFantastic service would 100 recommend
Agent replied · 6 June 2023
Thank you so much. It has been a pleasure to help you move!
5/5
Trustpilot5* purely for Tracy, Dartford
5* purely for Tracy the Sales Progression Manager from the Dartford branch. Her communication was upmost appreciated throughout the process of selling our home and she was always very truthful and genuine. You do a great job. Thank you for helping us get our dream home.
5/5
GoogleVery positive experience as a first time buyer. Angela, Mark and Joe are professional and courteous and it was a pleasure working with them. Delivered what they promised which was a first class service. A big thank you for all your support. I wish you all well.
5/5
GoogleExcellent service from RMJ,They are very professional and very satisfied thanks
Agent replied · 6 June 2023
Thank you and best of luck with your new property.
5/5
GoogleVery helpful and friendly staff. Made the whole process completely painless.
Agent replied · 6 June 2023
Thanks for the kind feedback Tim, good luck in your new home!
5/5
GoogleProfessional, helpful and made selling g my property easy as possible.
5/5
GoogleGreat experience, very helpful
Agent replied · 6 June 2023
Thank you for taking the time. All the best for the future!
5/5
TrustpilotIt was the work of Lorraine Giles who…
It was the work of Lorraine Giles who went well beyond what I would expect of an estate agent trying to bring all parties together and expedite the process
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 2021
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Chatham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Chatham
Source: EA Masters winners lists, as published, linked by year.
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Questions about Robinson Michael & Jackson Chatham & Rochester
Has Robinson Michael & Jackson Chatham & Rochester won any awards?
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
