Every review we hold for the Chalfont St Peter office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookGreg has been very helpful throughout the whole process of looking for a place to rent, within 15 minutes of the first initial phone call he had sent me 6 potential properties and from then we booked viewings soon after he was attentive and made the process very easy for first time rentals like myself! Always keeping in contact and keeping me up to date with any progress.
Would highly recommend Frost as an Estate Agent!
Thanks, Abby
Abby · 13 January 2020
Agent replied
HI Abby,
Many thanks for taking the time to write this recommendation for Greg.
We are delighted to read that he has provided you with a helpful, prompt and professional property service in your search for a home to rent.
We will pass on your comments to Greg and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookMe and my partner were looking to rent a property and find a home that we could settle in. The team at Chalfont St Peter were amazing at keeping us up to date with any progress, being patient with us and for the duration they were ever so friendly. A special mention and Thanks to Anthony who by the end felt like a friend whilst being professional and getting us into our home as swiftly as he could.
Shanice · 31 October 2019
Agent replied · 30 April 2023
Hi Shanice
Thank you so much for taking the time to recommend our Chalfont St Peter team. We're delighted to read that you received an excellent property lettings service and you got into your new home as swiftly as possible. We will pass your comments on to Anthony, the CSP office and to our senior management team.
Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
FacebookThe following review is from my father who does not have a Facebook account: Frost Partnership BeaconsfieldHaving chosen the Frost Partnership for the sale of my mothers (81 Yr old) house and purchase of her flat, I would like to say that the team of Franky, John and headed by David Wright were beyond excellent. I had very precise criteria for the arrangement of viewings and communication of decisions which David ensured were kept to.Totally professional does not begin to describe just how impressed I have been. His appreciation of dealing with my mother, his knowledge of the area and process and it’s complications. Above all his constant communication kept me fully in the know at every stage.If your looking for an estate agent and are prepared to be guided by their knowledge, then look no further.Mike Smith
Kathryn · 5 August 2018
Agent replied
Hi Kathryn,
A huge thank you for taking the time to post this on behalf of your father, we really appreciate it.
Please thank Mike for this glowing 5* review of our Beaconsfield team, we're delighted to hear about their professionalism, knowledge and…See more
★★★★★ 5/5
GoogleExcellent experience! Very good communication, promptness and seriousness. Perfect house, rental without any problems. Thank you very much to Mr. Liam Gibbs and I recommend with confidence.
All the best,
Frog · 17 March 2026
Agent replied · 17 May 2026
Good afternoon,
Thank you for your 5* review.
We’ll be sure to pass your feedback on to the Basildon branch. … More
★★★★★ 5/5
FacebookJust wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀
Doreen · 12 March 2024
★★★★★ 5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot 😂). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend 🏅
Helen · 27 June 2019
Agent replied · 30 April 2023
Hi Helen
Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot ??). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend ??
Helen · 27 June 2019
Agent replied
Hi Helen
Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
GoogleAnthony has been totally fantastic throughout our house sale at a very stressful time in the industry. He is straightforward and honest but also warm and very “human”. In fact the whole frost team have been delightful and every one of them was responsive, efficient, kind and helpful at every turn. But Anthony was most involved and his advice, tenaciousness and wisdom were so appreciated.
Emma · 1 October 2021
Agent replied
Hi Emma
Many thanks for taking the time to write this 5* review for Anthony and our Chalfont St Peter team.
We are delighted to read that they were totally fantastic throughout your house sale at a very stressful time in the industry.
We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGreat service and experience with probate house sale in Chalfont St Peter. Anthony couldn’t have been more helpful, supportive and communicative. First class experience and highly recommended.
Simon · 17 March 2026
Agent replied · 24 March 2026
Hi Simon -Thank you so much for taking the time to write this fantastic 5 star Google review for Anthony and our Chalfont St Peter Sales team. We are delighted to hear that he couldn’t have been more helpful, supportive and communicative, that you had a first class experience and highly recommend the team. We will pass your comments on to Anthony and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleBuying and selling property is inevitably a stressful experience for all concerned. Good communication is essential and I cannot recommend the Frost Partnership more highly. Anthony was so helpful with excellent communication throughout.
Isobel · 3 June 2024
Agent replied · 24 March 2024
hi Isobel - Thank you so much for taking the time to write this 5 star review for our Chalfont St Peter Sales team and especially Anthony. It’s great to read that you had excellent communication throughout and that you highly recommend The Frost Partnership. We will pass your comments on to him and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookI purchased a house recently through Frost Partnership and I had a great experience with them. Alex Grace was really helpful all throughout, he was very friendly, highly professional, approachable, very prompt and swift in responding. I felt like he was there to help always when needed. I had few conversations with his other colleagues in his office also sometimes and felt all were very helpful and nice. Purchasing house is a bit of a stressful thing but when you have people to support you though your journey of purchase, It will make your life easy and less stressful. Keep it up guys. A BIG THANK YOU
Deepesh · 2 June 2023
★★★★★ 5/5
FacebookA special shout out for Caroline Scott who has been amazing at helping sort out an alternative rental flat for my 93 year old mother-in-law, who was served notice on her current flat at short notice. The compassion and care that Caroline has shown has been outstanding and we will be forever grateful! Thank you The Frost Partnership and especially thank you to Caroline Scott! :)
Sue · 25 April 2024
★★★★★ 5/5
GoogleThe Frost Chalfont St Peter team were all excellent and Anthony was fantastic in tying up the deal and getting it over the line. A big thank you.
Richard · 3 June 2024
Agent replied · 25 November 2023
Hi Richard - Thank you so much for taking the time to write this fabulous 5 star review for our Chalfont St Peter Sales team, especially Anthony. We are so pleased to hear that they were all excellent and that Anthony was fantastic in tying up the deal and getting it over the line. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookKaren Morris Lettings Manager at Frosts and her team have been brilliant. They are professional, honest and friendly. They recently found suitable new tenants very quickly for a property I rent out when the existing tenant gave notice very suddenly due to redundancy. They offer a personal customer focused service which sadly is often lacking with some other larger agents. I would highly recommend Frosts!
Sue · 7 January 2020
Agent replied
Hi Sue,
Thank you so much for taking the time to write this glowing recommendation for Karen and her team. We're delighted to read that they provided you with a personal and professional property service and that they found suitable tenants for your property very quickly.
We will pass your comments on to all involved.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookLaura from The Frost Partnership was very professional from the initial meeting through to the conclusion of our property sale delivering exactly what was proposed, timely and efficiently I would thoroughly recommend The Frost Partnership and would have no hesitation in using their services again Thank you Laura for your assistance
Rob · 12 September 2022
Agent replied · 30 April 2023
I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more
★★★★★ 5/5
FacebookWe started our moving plans just before Covid so things were very protracted and there were some hold ups buying into a new build property.
Franky Vicars dealt with us throughout starting with viewings and the ensuing difficulties. We found her very competent,reliable,reassuring and understanding when we were stressed.
Franky is a true professional and I can’t imagine anyone doing a better job.
Dorothy · 30 July 2020
Agent replied
Hi Dorothy, Many apologies for the delay in responding to your recommendation, but we have only just been notified of your review.
Thank you so much for taking the time to write this super review for Franky. We are delighted that you received a competent, empathetic and professional service during the purchase of your property.
We will pass your comments on to Franky and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 1/5
TrustpilotAVOID WHIST POOJA IS THERE!
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort into decorating it for my baby.
Pooja then decided to come and do the half year inventory check and all of a sudden raised so many complaints which were all false. I debunked all her false accusations on email showing our first 2 inventory checks as evidence. She also mentioned about mould being on the wall as our fault when the old tenants and building maintenance man both already mentioned the apartments have mould issues. We had already raised concerns to the agents months before about this and we were completely ignored. Pooja didn't like that I spoke out and so she sent us an eviction letter. We called her to ask why she is evicting us and she rudely said I should want to leave the property anyway due to mould as I have a newborn (Indirectly questioning my care for my child). A few days later she sent us an emailing saying she is 'Glad' to inform us of our eviction date.
This is all clearly discrimination against me and my partner. I can see there are other reviews about her. I hope frost take action and do something about her. She should not be in such a sensitive role as she clearly lacks professionalism and doesn't know how to speak.
Please don't rent from this agency whilst Pooja is working there .I know other people losing their homes because of her too. Although she is just one person she's clearly putting a lot of people in detriment and I would hate for that to be you too.
Khan · 7 November 2022
★★★★★ 5/5
GoogleJust want to say thanks to Anthony and Ben for helping me rent a flat in Chalfont. I had tried another estate agent but wasn't happy with them. This was my first time renting but Anthony and Ben made the whole process easy for me and were extremely professional every step of the way. Would highly recommend them to anyone. Thanks again.
Shaun · 24 March 2020
Agent replied
Hi Shaun,
Thank you for taking the time to write this 5* review for Anthony and Ben from our Chalfont St Peter office. We're delighted to read that their professionalism made your whole rental process easy and stress free.
We will pass you comments on to both and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 1/5
TrustpilotThere is no complaints process
There is no complaints process, awful customer communication or urgency on a maintained property. Sebastian Rodriguez and Sarah Kirk have been unhelpful on an ongoing issue with contradictory statement when contacted, often pushing responsibility on the landlord when the contract is between us and Frost Partnership.
The service levels are unsatisfactory and no issues are resolved.
Jaspreet · 3 April 2024
★★★★★ 5/5
GoogleWe have had such a fantastic experience with the Frost Partnership from day 1, especially Anthony who helped us to buy our dream home.
Jessica · 24 March 2024
Agent replied · 11 July 2023
Hi Jessica - Thank you very much for this fabulous 5* review for our Chalfont St Peter team. We are so pleased to hear that you had a fantastic experience with them especially Anthony and that you found your dream home. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleAfter renting and searching for a property to buy for more than four years, the Frost Partnership has recently supplied my new home. During that time all members of staff have been helpful, patient and courteous, trying hard to supply a property to match my needs and desires. Special mention is due to William Maling, who supervised the purchase with care and attention, and to Anthony Prokopiou who exercised incredible patience when I rejected the many properties he offered between 2018 and 2021, despite his friendly and knowledgeable help. Thank you all.
Val · 26 September 2023
Agent replied
Hi Val, Thank you so much for your 5* review for our Chalfont St Peter Sales team. We are delighted to hear that they were helpful, patient and courteous whilst finding a property to match your needs. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotLandlords stay away
Can't find words to describe how bad the quality of service is. Frosts charges me management fee for "managing" my property. But now I have to manage Frosts and my property.
One of many examples - Gas Safety certificate on my property has expired. As managing agent they should have initiated the process of getting new one. But they didn't. I raised it with them when I realized it. It took them more than 3 weeks and multiple follow ups to get it sorted. The lady dealing with my property has absolutely no clue about what Gas Safety Certificate is what is the purpose of it.
Their contractors charge extortionate rates. You can get things done in half the money if you find a tradesman. You are better of managing your property than giving it to Frosts. You will end up managing it yourself anyway.
Omega · 4 February 2022
★★★★★ 5/5
FacebookMrs. Brittany Dupree is the best stock trader I have ever seen, I saw a post about her and the testimonies people where saying, I had to give a try……yeah, I can really say she is good. I have made profits from her signals, now trading with €10,000. I highly recommend her……..she is good in her field. Contact her for more inquiries on. Email: brittanydupre85@gmail.com or WhatsApp: +14069705581.
Olivia · 2 April 2023
★★★★★ 1/5
TrustpilotAt the end of the rental period high fee 490 GBP
At the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office
Ugur · 5 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
