Trusted Agent profile · Chafford Hundred
★★★★★
873 reviews across 2 platforms
Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW
Bairstow Eves Lettings's office in Chafford Hundred, at Unit 2, is rated 3.4 out of 5 across 873 reviews on two platforms, including 278 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Bairstow Eves Lettings won in 2026.
The Trusted Agent 2026 results for Bairstow Eves Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chafford Hundred office, from every platform, shown as written. First names only.
1/5
TrustpilotThe worst company I have ever dealt…
The worst company I have ever dealt with, the house we were buying fell through but they still haven't called or emailed me to tell us! even after calling and being promised a call back we still haven't received this call! terrible do not use
5/5
TrustpilotBairstoweves Chadwell Heath - Maria Qureshi
I used Bairstoweves in Chadwell Heath and very very happy with their service. Maria helped me secure my first place. She is extremely helpful and honest. I would highly recommend to use their service, they also assisted with electrician and other help that was needed.
1/5
TrustpilotThe service of this company is very…
The service of this company is very unprofessional. No one should use them or rent a property from them.
4/5
GoogleFound the service at chafford hundred branch very welcoming and was a good service provided
Hi Jodie, Thank you for taking the time to leave this wonderful 4 star review for the Chafford Hundred branch of Bairstow Eves. I am pleased to read you received a good service from the team. However if you would like to discuss how we could have improved your experience to gain 5 stars, please feel free to email us at review@countrywide.co.uk. Kind regards, Maryjane.
1/5
TrustpilotWould give a minus if I could, try to avoid !
The things we been through and the nerve cells we burned whilst renting through out Barkingside branch is unexplainable. We were also entered into different contract and are probably going to court as froudulent things has happened inside there. Try to avoid, to save time and nerves.
5/5
GoogleExcellent service - professional / knowledgeable staff - house sold in 48 hours.
Thank you Liz for your 5* review. It is great to read that your house sold so quickly and that you found our team professional and knowledgeable! Best wishes, Scott.
1/5
TrustpilotI have been charged twice for reletting fee
I have been charged twice for reletting fee, asked and email Joseph Sharman many times but still no response since 12/04/2023 and 22/04/2023.
5/5
TrustpilotExcellent service
It's been easy from start and hopefully to finish this Saturday. Rob has more than met his obligations. Showing us round the house 3 times now so we can measure and plan our move. I'd definitely recommend the lettings team at bairstow eves southend
5/5
Googleexcellence and professionalism💯PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTreat Tenants like Slaves!!
AVOID AT ALL COST!! Nottingham Maid Marian Way Branch treats tenants like their SLAVES, Horrible Attitude !! The staff YELLED at me over the phone and refused to deal with the problems that I have found in the property!!
1/5
TrustpilotAs a landlord I would never use this…
As a landlord I would never use this company again. Nottingham maintenance team are useless liars and cover far too much of an area to be able to manage properly. Do not use them to manage your property.
1/5
TrustpilotBairstow eves: review
Bairstow eves estate agents left 90% of the viewings of the property that I was selling, to me to do. Communication with Bairstow eves, I found, was really difficult. I would definitely not recommend anyone use Bairstow eves estate agents.
5/5
TrustpilotVery helpful friendly staff.nothing was…
Very helpful friendly staff.nothing was too much trouble.would recommend them.to friends and family
1/5
Trustpilotabsolutely rubbish
absolutely rubbish! avoid! sales and mortgage advisers are all useless! Sales are trying to push us to exchange contract even the vendor doesn't have colored lease plan and I consider myself lucky if I can get hold of the mortgage adviser after 100 phone calls.
1/5
TrustpilotNot recommended.
Sad to say I would not recommend this company. Compared to the Estate Agent we were buying from there was very little contact regarding our sale with B.E. which was not helpful and added to stress.
5/5
TrustpilotWollaton branch is amazing!
The staff at the Wollaton branch in Nottingham are amazing! We had a complicated purchase (slight understatement!!) but Claire worked tirelessly to ensure the sale completed. I’d have no hesitation to either buy or sell through this branch again.
5/5
TrustpilotI cannot speak highly of Moss as the…
I cannot speak highly of Moss as the process of renting out my property has been dealt in a very thorough and professional manner. I would not hesitate to recommend them to anyone wanting to use their professional services.
4/5
TrustpilotKenley Team
Maxine, Kerry and Diane in the Kenley branch are very friendly and professional. The house sale went through very smoothly and I trusted them implicitly to show potential buyers around in my absence. Thank you all.
5/5
TrustpilotGood communication, helpful.
Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend
5/5
TrustpilotEd from the Coventry team was a great…
Ed from the Coventry team was a great asset in assisting our transaction, he was polite and courteous and really felt he went that extra mile.
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves Lettings's Chafford Hundred office has 873 reviews across two platforms: 278 on Google, 595 on Trustpilot (across the whole business).
Bairstow Eves Lettings Chafford Hundred is rated 3.4 out of 5 across all 873 reviews, and 4.9 out of 5 on Google from 278 reviews.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves Lettings, Chafford Hundred won Gold; Bairstow Eves Lettings, London won Gold.
Bairstow Eves Lettings Chafford Hundred, Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW.
