Trusted Agent profile · Chafford Hundred
★★★★★
876 reviews across 2 platforms
Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW
Bairstow Eves Lettings's office in Chafford Hundred, at Unit 2, is rated 3.4 out of 5 across 876 reviews on two platforms, including 278 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Bairstow Eves Lettings won in 2026.
The Trusted Agent 2026 results for Bairstow Eves Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chafford Hundred office, from every platform, shown as written. First names only.
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
5/5
TrustpilotKaiya at the Walsall branch was…
Kaiya at the Walsall branch was extremely helpful and a pleasure to deal with, we viewed the property on the Monday and had the keys in our hands by Wednesday. The application and referencing was very straightforward with Kaiya helping us through the process. Highly recommended.
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
1/5
TrustpilotEast Croydon Branch
East Croydon Branch! Disgusting con artists In particular one liar, who maliciously made up stories and then asked me to transfer funds from another account to make my application successful!!! I didn’t pass the application criteria to move they now refuse to give my holding deposit back!AVOID THESE PEOPLE
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
TrustpilotCan’t leave a high enough review of…
Can’t leave a high enough review of their Fryerns branch in Basildon. Steve and Emma in particular were amazing. The house sold in a week and they did an awesome job of verifying the details. They were on the case in hassling the solicitors into action throughout the process. Well worth the fees.
5/5
TrustpilotGreat work by Kenley Bairstow Eves
Kenley branch of Bairstow Eves have done a fantastic job! From finding me the perfect buyer through to Exchange they kept the sale on track and kept me informed throughout. They worked really hard and nothing was too much effort. They really earned their commission.
5/5
GoogleExcellent service. Conor, the guy who helped us with our apartment was very helpful and humane. Could not ask for more.
Thank you Jacob for your wonderful 5* review of the excellent service you received from Conor and the team at Bairstow Eves in Chafford Hundred. Best wishes, Scott.
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
5/5
TrustpilotExcellent service from the team at…
Excellent service from the team at Bairstow Eves in Radford, Coventry. always readily available to answer any queries and give advice. Secured best price and very quickly too... Did all the viewings for us which was a great helpWould certainly recommend as they have a great knowledge of the area
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
5/5
GoogleTina and Jade provide excellent service with our purchase, many thanks and highly recommend to new buyers
Thank you Dariusz for your 5* review. It is great to read that you found the service you received was excellent. Thank you for your kind recommendation, Scott.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleGreat service Would recommend to all my friends and family
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
TrustpilotWe are in the process of buying our…
We are in the process of buying our first home, and we have been blown away by the team that we are with, mainly Liam ( Tamworth ) he has gone above and beyond for us. So glad our paths crossed!
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
GoogleVery good letting agent, kept me up to date with new properties that were being marketed. Will use again!
Thank you Pauline, Mark
1/5
TrustpilotNever ever again
Rented an apartment though Bairstoweves in Brentwood, never have I been treated so bad, after everything was paid (by my) they went completely transparent, every question or complain was ignored or referred to landlord. They took no responsibility or ownership, they only took money …. Never ever again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves Lettings, Chafford Hundred won Gold; Bairstow Eves Lettings, London won Gold.
