Trusted Agent profile · Chafford Hundred
★★★★★
876 reviews across 2 platforms
Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW
Bairstow Eves Lettings's office in Chafford Hundred, at Unit 2, is rated 3.4 out of 5 across 876 reviews on two platforms, including 278 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Bairstow Eves Lettings won in 2026.
The Trusted Agent 2026 results for Bairstow Eves Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chafford Hundred office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotEd from the Coventry team was a great…
Ed from the Coventry team was a great asset in assisting our transaction, he was polite and courteous and really felt he went that extra mile.
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
5/5
GoogleFriendly, polite and professional staff. Have dealt with these guys for years.
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
1/5
TrustpilotCannock branch terrible
Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??
1/5
TrustpilotThey only care about the landlord and not the tennants
We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague
1/5
TrustpilotRude estate agents
Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...
1/5
TrustpilotPoor experience
Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience
5/5
TrustpilotBairstow Eves Wollaton
Bairstow Eves, Wollaton office are fantastic. Attention to detail whilst selling my property was excellent. I can fully recommend them.Professional, courteous, very attentive and couldn't do enough to ensure I was kept informed at every stage. Thank you all.
5/5
TrustpilotAlicia and her colleagues were amazing!
Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10
1/5
TrustpilotBooked a viewing and they didn't turn…
Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.
1/5
TrustpilotEnfield team unprofessional
Enfield team unprofessional, never return calls! Staff in need of basic training. This company is exactly why estate agents have such a shocking reputation.
5/5
TrustpilotExcellent service from Folkestone branch
Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.
5/5
TrustpilotExcellent experience
We have recently moved into a property advertised by bairstow eves where we dealt specifically with Elaine. The communication was thorough throughout the whole process and overall we had a great experience.
5/5
TrustpilotI found my new apartment through…
I found my new apartment through Bairstow Eves which is more than my expectations. I received excellent customer care through my letting officer at Wanstead Bairstow Eves.Would like to highly recommend for any letting purposes!
5/5
TrustpilotBest agents on east London
Best agents on east London. Great service. Professional, quickly and kind to solve everything we needed. Special thanks to Ms. Elaine Hutton, the best and helpful person! Highly recommend.
5/5
TrustpilotGreat communication and service from Jo…
Great communication and service from Jo and Simon at the Kirkby in Ashfield branch. We have used them before and no doubt the same again in the future. Many Thanks.
5/5
TrustpilotGeorgia Dalby at the Woodford Green…
Georgia Dalby at the Woodford Green office was excellent and extremely helpful in helping me to find my new rented home. Very professional and courteous throughout. I would definitely recommend their services.Many thanks,Emma
5/5
Trustpilot🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟Thank you for all the help and support 💐🙂The whole day you have taken care to make sure the movement is done smoothly 😊
4/5
TrustpilotSUSAN MOORE
i have a very good experience with Bairstow Eves in Walthamstowfrom start always very help full always on time for viewings and made the process of selling my property easy.
5/5
TrustpilotWe are been using Chafford Hundred…
We are been using Chafford Hundred branch.Help and support we get from Tina and Jade been excellent, help us go through so stressful process smoothly, highly professional service.Thanks very much for everything
1/5
TrustpilotEnfield /Waltham cross branch
We rent from them a flat but this agency is big crap.Always excused that we informed landlord but didn't react. Of course is not true!!!!Can't able to manage a flat! Avoid them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves Lettings's Chafford Hundred office has 876 reviews across two platforms: 278 on Google, 598 on Trustpilot (across the whole business).
Bairstow Eves Lettings Chafford Hundred is rated 3.4 out of 5 across all 876 reviews, and 4.9 out of 5 on Google from 278 reviews.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves Lettings, Chafford Hundred won Gold; Bairstow Eves Lettings, London won Gold.
Bairstow Eves Lettings Chafford Hundred, Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW.
