5/5
TrustpilotFantastic service
We must say the service we received from Charlie Ford at the billericay branch was first class he went above and beyond to ensure our new tenancy was completed professionally Thank you very muchSusan and Simon
Trusted Agent profile · Chafford Hundred
Bairstow Eves Lettings Chafford Hundred reviews
★★★★★
876 reviews across 2 platforms
Unit 2, Lakeside Business Village, Fleming Road, Chafford Hundred, RM16 6EW
Bairstow Eves Lettings's office in Chafford Hundred, at Unit 2, is rated 3.4 out of 5 across 876 reviews on two platforms, including 278 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Bairstow Eves Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Bairstow Eves Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chafford Hundred office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFantastic lettings and sales team in the Chafford hundred branch. Wonderful members of staff and a great to the Chafford hundred area. Very welcoming and friendly. Highly recommend and have great knowledge & very professional! Highly recommend
Agent replied · 17 June 2024
Hi Kevin, Thank you for your lovely comments and recommendation. I have passed your feedback to the team at the Chafford Hundred branch of Bairstow Eves! Many thanks.
5/5
TrustpilotHad a viewing with kylie turu Williams…
Had a viewing with kylie turu Williams on Monday afternoon and from there very fast process, got the place by Friday, fantastic service from this lady would highly recommend 👍
5/5
TrustpilotScott and Tina, Chafford Hundred Branch
Scott and Tina at the Chafford Hundred, Essex branch were extremely helpful and supportive throughout a rather complicated process. I put my flat on the market a year ago, and got lots of viewings, but then had to take it off the market due to serious ill-health. I put it back on the market when I was better - it was sold within 24 hours! Highly recommended.
5/5
TrustpilotProfessional service
I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.
1/5
TrustpilotReally bad
Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.
5/5
TrustpilotJust sold my property through Bairstow…
Just sold my property through Bairstow eves in Enfield . I cannot praise Reggie and Farouk enough .They went all out to help the transaction go smoothly and couldn’t help enough when I had an issue . I would definitely recommend them to anyone thinking of selling or buying a property . I am now in my dream home . Thank you so much
5/5
TrustpilotThis is for the SITTINGBOURNE branch
This is for the SITTINGBOURNE branch. We found a lovely apartment to rent and Tony, Khush & Tracy have all been fantastic. They helped us throughout the whole process and ensured we were kept up to date. Their job is made more difficult due to Covid but they have been so friendly and helpful. Thanks from Marius & Fiona
1/5
TrustpilotDisappointed really and felt big time…
Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .
5/5
GoogleNIck and Conor have been great letting out my property. Quick and efficient and made it a very easy process. Thankyou!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotBad communication poor advice
I only gave 1 star as 0 is not an option. Helena at the Lincoln branch is worse than useless. She lost us a sale of our home due to lack of communication and poor advice she also has a very unfortunate manner.
5/5
TrustpilotGreat Customer Serevice - Nottingham
What can I say I have had Great Customer Services from the Nottingham Branch, The staff are friendly and very helpful.I needed to find my daughter a property to rent while she was studying at University, They went above and beyond to find the perfect house at an amazing price.It helps when you are so far apart from each other.Thanks again :-)
5/5
TrustpilotI was fortunate to have the services of…
I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough
1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
5/5
GoogleFantastic service as always. Connor and Nick are always so helpful and will do everything they can to make any move as smooth as possible. Highly recommended and trustworthy. :)
Agent replied · 17 June 2024
Thanks Jade, your comments will be passed to Connor and Nick and I am positive they appreciate your kind words. Best wishes, Mark
5/5
GoogleConor Coll assisted us 100% to rent our recent property, he updated us with information the whole way through the process why we were waiting,, definitely a 5 star, thanks
Agent replied · 17 June 2024
Hi Lesley Thank you very much for this review and the 5 star rating! Great to hear Conor and the team provided such good service in you recent property rental! Kind regards, Jake
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
5/5
GoogleVery helpful, trustful and lovely people!!
Agent replied · 17 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
5/5
GoogleOur experience of letting through Bairstow Eves has been made all the better though the professionalism and continuing help and support of Conor. Would definitely recommend.
Agent replied · 17 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bairstow Eves Lettings Chafford Hundred
Has Bairstow Eves Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Bairstow Eves Lettings, Chafford Hundred won Gold; Bairstow Eves Lettings, London won Gold.
