Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Trustpilot

Am really grateful for the letting…

Am really grateful for the letting services,all went well smoothly thanks to Joseph.thankyou Joseph for your help

Mary · 3 November 2023

★★★★★ 5/5

Google

I sold my property with Bairstow Eves. Lydia Ferguson my estate agent is super friendly, engaging and found me a buyer very quickly. When things got tougher towards completion, Lydia stepped in to help the sale go through.

Acyl · 18 June 2023

★★★★★ 1/5

Trustpilot

Wasting time

Poor communication, been for viewing number 55 Morley avenue Edmonton N18 in March this year. Was told by the agent waiting for the price and and agreed for something, still they not reply to my massage and they told me good very quite Neighbours, but they try to sell the house quicker, then I check the area because their one side of the house was a care home with the lots of parents with different medical condition, they cry shout in the midnight sometimes they wake and mid night and make disturbance. Not very honest estate agents. Didn’t mention to buyers

Ibrahim · 24 June 2022

★★★★★ 5/5

Trustpilot

Mansfield Branch - Exceptional team

Mansfield Branch - could not have been more helpful, professional and thorough.

Kay · 1 December 2025

★★★★★ 1/5

Trustpilot

The Worst Property Agent Ever

The worst estate agent ever we’ve encountered. We’ve booked a viewing with them on Saturday 12:30pm, a lady called to confirm this appointment on Wednesday right before that. Soon we’ve also received a confirmation e-mail without our details on it stating viewing time on Sat 12:30am. We didn’t pay much attention and believe that “am” was just a typo mistake. When we arrived the door of that property on Saturday 12:15pm, no one showed up even we’ve waited half an hour. We called that lady and she said she didn’t arranged anything on 12:30pm! Without apologizing, attitude just like asking us to go away don’t bother. We sent her back the confirmation e-mail, she just said she had re-arranged ours to 11am the same day and re-sent a confirmation (without name or details) to us, in which we dig into all our inbox and junk box we couldn’t find any of what she had said. It is quite interesting when you gonna re-arrange an appointment, you need not to call or confirm with the counter-party. We haven’t received any missed call as well when we didn’t show up “on time” at 11am?!What even worst is that, we popped into the shop an hour later and would like to re-book viewing for this property. That lady rejected and said that was already under offer stage, she’s not gonna arrange viewing anymore. Wow! All just happened within 2 hours? Amazing!Wasted our 3-hour traffic time and vacant half-day of our only rest day of the week for this irresponsible estate agent!

Kat · 18 June 2022

★★★★★ 5/5

Trustpilot

Wanstead Branch

I have rented a property for 7 years before I bought my own. I dealt with Elaine Hutton regularly. She was delighfully helpful and lovely all the way through. I can recommend the branch and it's people and would positively deal with them again.

LJ · 22 October 2019

★★★★★ 5/5

Trustpilot

Kirkby in Ashfield team

We recently purchased a property through the Kirkby in Ashfield branch. I can't thank the team enough for the support they gave us, during a stressful situation with our solicitors not performing as they should. They advised us of the current situation, enabling us to chase our solicitor and get the process moving more expediently. They listened when I need to moan, they chased up for us as well as a direct approach from ourselves. They were fantastic. I cannot recommend the team enough. Such a supportive team. Thank you all again from the bottom of our hearts.

Sue · 31 May 2022

★★★★★ 5/5

Trustpilot

Professional, Friendly and Respectful

East Croydon branch. I was met with a smile from day one. Doug provided me with detailed viewings and made sure to answer all my questions properly. I am very happy with the service provided by the Bairstoweves East Croydon office - a professional team that leaves nothing to chance.

Dan · 14 August 2024

★★★★★ 1/5

Trustpilot

Lack of transparency

Lack of transparency, poor communication, and no meaningful mortgage advice

Ewa · 14 December 2025

★★★★★ 5/5

Google

Conor and Nick were very helpful and were happy to answer any of our questions

Joe · 19 June 2017

★★★★★ 5/5

Google

Not sold yet, but Scott, Lewis, Tina (and Kayleigh from Grays Branch) have been extremely helpful and proactive in dealing with the sale of our property. They have kept us informed every step of the way with emails and texts of the time/date of viewings, the name of those viewing etc. Bairstow Eves are miles ahead of their competitors... Excellent work so far!

Del · 19 June 2017

★★★★★ 1/5

Trustpilot

If I could give a zero star I would

If I could give a zero star I would. Takes them months to fix damages, zero communication.. and basically told us they can’t do anything about a mold problem. They would just need to replace a part of a board.. but no can do. The house was given to us with light fixtures hanging off of the ceiling…. The stairs bannister was hanging off, the house smelt like an actual pig had been living in there for the passed year. We paid 6 months up front because we are relocating from abroad but they have completely taken advantage of our situation. I will never rent through the this company ever again.

Alauren · 13 May 2022

★★★★★ 5/5

Google

Had a gent named Brandon who literally went out of his way to help us secure a property, kept us in the loop throughout the process and helped us all the way to the end. Very grateful

Hasibullah · 18 June 2023

★★★★★ 5/5

Google

Really friendly and responsive team were on hand when I went through the process to sell my property. The team always replied to emails and calls quickly and helped things along the way. Highly recommended.

Penny · 23 July 2023

★★★★★ 1/5

Trustpilot

Bairstow Eves? More like B*stard Thieves.

Bairstow Eves, Peterborough, were in charge of selling my house. We got an offer within the first week.Today, an entire year later, the sale still has not completed.The first buyer, despite claims by the manager that all was progressing fine, six months later still had not got a solid mortgage offer. By then, we had amassed a debt of council tax together with zero income for half a year. We instructed them to take a second offer from another buyer.But again, now, six months after that, we're getting letters from Peterborough Council alarmed that a property has sat empty for a year! We owe over a grand in council tax and again, no rental income for an entire year now. Yet we have assurances "by the end of the week" "by the end of the month" "by the end of the year". They've ignored countless emails. Staff have left who were dealing with it and no one took over. And now there's a new manager, still nothing has changed.When we suggested that once this is over, a reduction in their fees would be more than reasonable. They flatly refused. We're now considering an application to a small claims court.They're liars. They're cheats. If you are ever in need of selling a house, you would be doing yourself a massive disservice by using 'B*stard Thieves' estate agents. Steer. Well. Clear.

IVAN · 23 March 2022

★★★★★ 5/5

Google

The service received from Chafford Hundred Bairstow Eves was very professional and Brandon in particular was a great help in finding me a property that suited my requirements. Thank you - I would definitely recommend them!

Hardeep · 18 June 2023

★★★★★ 5/5

Trustpilot

Bairstow Eves Maidstone

Used the team in Maidstone to market my house. They were professional and dealt with every query. They arranged for photos to be taken and a house plan to be drawn up at no charge. The whole sales team visited the property before it went on the market so they could all provide the best and most accurate information to potential buyers. They secured several good offers over the course of 5 weeks but a change in our circumstances meant we didn't proceed. They understood the issues and my reasons for not selling and wished me and my family all the best. I will go back to them when we are ready to sell.

Mr · 7 March 2022

★★★★★ 1/5

Trustpilot

Coventry office communication is…

Coventry office communication is really bad and feels like they are also discriminating. First time when I call they informed that they are yet to listen back from the tenants and took my details to give me a call back. I called them back after couple of days because I did not get the call back, they say all the viewings are booked. Not the first time.

Darshan · 7 July 2023

★★★★★ 1/5

Trustpilot

USELESS SALES TEAM! So rude!

I enquired about seeing a house, and was met with utter incompetence by Abigail Coombs, the sales assistant, and her equally as useless male manager - who’s name I can’t remember. When I called to ask to view a house, I was put onto her manager, despite saying I didn’t need to speak to her manager, because it was out of my ideal spend. Just because I don’t want to spend over X amount, it doesn’t mean I can’t. However, I understand perhaps they didn’t want their time wasted. I then had to have this same conversation with her manager, some absolute shmuck, who asked me very pointed questions, his tone was appalling, to “check” I was eligible. Ie: Despite saying I have my AIP, I was asked how much deposit I’m putting down - why does that matter? Anyway, I was then promised a call back from Abigail and a house viewing confirmation, as soon as she was off the phone. Well, it’s been a 24hr phone call, and despite emailing last night, no one has come back to me. When someone I know, called her last night, she asked them to “make it quick” because she had to go home. What kind of agency is this?! They’re a JOKE.

Jordan · 2 March 2022

★★★★★ 5/5

Trustpilot

their service was very professional and…

their service was very professional and fast regardless of the current covid 19 situation, i was able to view and have all documentation for my new apartment done in less than 13 days. really satisfied.all thanks to Alice. I

Tanimowo · 15 October 2020

★★★★★ 5/5

Trustpilot

I used the Maidstone Branch of Bairstow…

I used the Maidstone Branch of Bairstow Eves, I could not have asked for a better services. Stephen and Haven were amazing, I was always well informed of how many people had viewed the house and good feedback. Thank you

Leigh · 25 June 2020

★★★★★ 4/5

Google

Zak helped me move into my new home this week, he done so well! Very professionally handled. Excited for my new home!

Pamela · 29 July 2025

★★★★★ 5/5

Google

Lettings were amazing in helping me find my first home. Can't thank them enough for all their help and expertise.

Sarah · 3 June 2024

★★★★★ 5/5

Trustpilot

Well Done to Jamal for a hitch-free move in

Recently moved into a property. Jamal from Bairstoweves Purley way Branch made the whole process easy and hitch free. Well done to him

Ebube · 17 February 2023