Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Google

We're extremely happy with the support and professionalism. Tina, Scott and Lewis were exceptional, always happy to answer queries and resolve any issues rapidly. It's been a pleasant and smooth journey from start to finish. Thank you.

Marlon · 19 June 2017

★★★★★ 1/5

Trustpilot

Lincoln Branch.

If I could leave zero I would. I have issue with tenants next door to me. I’ve made repeated complaints to Lincoln branch who literally could not care less. As long as they are getting rent that’s all they are bothered about and to hell with any neighbours. The times not ignored me, told manager will call me to discuss issue. That’s when ste actually seems to be working. Twice I’ve been told she is not in that day as on annual leave. Still waiting for that call from her. I’ve left voicemails and sent emails. All ignored. When speak to reception. They give the generic oh I’m so sorry, we have policies in place for nuisance tenants. Well clearly not ones you act upon. Or at the least the tenants as ignorant to you as they are to their neighbours. Regardless you’ve shown me nothing that even suggests you are bothering to address the issues.When these people leave eventually who are causing the disruption , as I’m sure they will. I shall make sure any future potential tenant is given a few facts before they decide to rent from this shamble of a company.

Paul · 12 March 2024

★★★★★ 5/5

Google

Thank you Brandon and the rest of the team for the great service, very helpful and informative throughout the whole process.

Fahad · 18 June 2022

★★★★★ 5/5

Google

Rented house out for a number of years. Dealt with Nick Gomez throughout, he is professional easy to deal with and an asset to that office. Would highly recommend Nick always and wish him all the best.

Darren · 19 June 2016

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 5/5

Google

Absolutely fantastic service, let my property through this branch and the service from Nick Gomez was and has been nothing short of outstanding. From arranging viewings to updates on processes and payments, everything was completely stress free.

Chris · 20 June 2015

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 5/5

Google

Brandon was very helpful with move in, I would recommend

Serhii · 18 June 2023

★★★★★ 5/5

Google

Brandon is absolutely helpful. The experience is easy and smooth

CM · 18 June 2023

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 1/5

Trustpilot

Absolutely outrageous costs

Absolutely outrageous costs. We went for a house in Walsall and firstly they charge what ever they want.They even want £75 to check with my employer, £50 to set up a standing order,and that's before the other best part of £3000 for the other made up charges. It's time the government step in and stop this pss take.secondly the useless woman we spoke to promised to phone back and obviously didn't deem it necessary.

Woden's · 11 June 2024

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 5/5

Google

Connor has been extremely helpful and managed to sort any queries I have , im forever thankful for such support in this time.PositiveResponsiveness, Quality, Professionalism, Value

Karis · 18 June 2021

★★★★★ 4/5

Google

Overall, we got very good service from the Senior Branch Manager. The communication was good throughout, until the end when some doubts from both the seller and the agents crept in following a delay in the issuing of the mortgage.At the onset one of the agents didn’t feel we were serious buyers and denied my wife the opportunity of viewing properties. It’s important for the agents to treat anyone coming through the doors as a potential buyer and provide a consistent service.

Lateef · 19 June 2019

★★★★★ 5/5

Google

We decided to put our house up for sale in the summer and it definitely was the most stressful process we went through. Unfortunately things didn't go as planned with the sale and therefore decided to put it on rent. Having had such a negative experience with the sale we weren't very positive with moving forward. However, when Conor Coll from the Lettings team contacted us to start the process, he made us feel like we were back in control and from start to finish has been amazingly supportive, anything we questioned he always got back to us with a prompt response and has gone above and beyond to ensure this process was as stress free and smooth as possible, exceeding our expectations. Thank you for all your help and support Conor, an asset to your team at the Chafford branch!

Poornma · 19 June 2019

★★★★★ 5/5

Google

After my last agency which i didn't have a great experience with, I was very worried about letting out my flat again with a new agency. I'm so glad that I picked Bairstow Eve's. Nick and Conor have been immensely helpful and capable. Finding me a tenant within days the first time around, and when they left after four years, Conor took just two days to find someone else for me. They are genuinely helpful and any problems or worries I have they are gracious and within a short space of time the problem or worry has disappeared. Thank you!

Ailie · 19 June 2019

★★★★★ 5/5

Google

Had very good service here and staff were polite. Sally and Brandon were very helpful and happy to communicate

Alex · 18 June 2022

★★★★★ 5/5

Google

A big thank you to Brandon who helped me and my partner find out flat! He was incredibly helpful!

Molly · 18 June 2022

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Great customer service thanks to Conor. He really helped us through every stage of the process and made sure everything ran as smoothly as possible. Would definitely recommend going through bairstow eves.

Jamie · 19 June 2018

★★★★★ 5/5

Google

I rent my house out through Bairstow Eves, Chafford Hundred and Conor looks after the entire service for me. This is my 3rd year having Conor and I'm absolutely thrilled with the service he provides. Conor has excellent knowledge of the local market and gaves me suberb advice throughout. Conor goes above and beyond to find the right tennents and did fulfil an addition check (above the strict standard checks) that I requested to put my mind at rest as he fully understands how important it is to find tennents that will look after your property. Conor took care of everything and is experienced, the entire process ran smoothly and entirely stress free. He even contacted me when he wasn't working to keep me updated as he really does care about providing the very best service. All the lettings team Conor, Nick and Bev are professional, efficient and very friendly, they really can't do a better job. Thanks again, Nick, Conor and Beverley.

Louise · 19 June 2018

★★★★★ 5/5

Trustpilot

I would just like to thank the team at…

I would just like to thank the team at Basildon branch especially Niamh for a smooth process with my first home. Thank you all.

Dawn · 27 May 2024