Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Trustpilot

Whilst searching for properties in…

Whilst searching for properties in Nottingham, I found Ethan Jones at Bairstow Eves in Beeston to be extremely helpful and genuinely interested in the right property for my personal circumstances.

Julia · 18 March 2026

★★★★★ 5/5

Trustpilot

Sophie from Bairstow Eves in Nottingham…

Sophie from Bairstow Eves in Nottingham was outstanding in helping my daughter sort out a transfer of tenancy. This was a complex situation that took several weeks to sort out, but Sophie was very approachable, responded to queries quickly, liaising with the new tenant, landlord and remaining tenant too until everything was sorted out. Thank you!

Sunshine · 24 February 2023

★★★★★ 5/5

Google

It’s our best experience and senior letting negotiator Zak kettlley is very cooperative and professional

Saira · 13 October 2025

★★★★★ 5/5

Google

Great service at the Chafford Hundred branch, a good team effort to get me moved in, Brandon was very helpful.

Benson · 18 June 2023

★★★★★ 5/5

Google

Beverley was my agent and as a tenant, her service was perfect couldn't ask for more. Thank you Beverley!🤗🤗 …

Florentina · 18 June 2023

★★★★★ 5/5

Google

Really friendly and positive team! Would recommend to anyone looking to let their property!

Lauren · 22 October 2025

★★★★★ 1/5

Trustpilot

Corrupt Liars

Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.

Anon · 1 May 2021

★★★★★ 5/5

Google

Fully recommend - made looking for a property to rent very easy and the whole transition has been extremely smooth! A big thank you to Conor for helping us out so much!PositiveResponsiveness, Quality, Professionalism, Value

Jodie · 26 August 2021

★★★★★ 1/5

Trustpilot

put the phone down on me after hearing…

put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless

Muhammad · 24 March 2026

★★★★★ 2/5

Trustpilot

Do proper research before listing with them

I have just removed my property with Bairstow eves in Caterham based on my recent experience I would not recommend them. Initially communication was good with regular updates however that was only for the first 2 weeks. I hardly had any viewings on my property and of the 3 viewings in 8 weeks that I did have I had to chase for feedback which I would have assumed would be standard practice for an estate agent to provide. It seemed they were not very motivated or interested in my sale and they blamed the low viewing numbers on ‘the market’ and ‘ the election’ . Whilst I know both of these things have had an effect on the market it seemed that this was an excuse being given to me due lack of proactivity. There didn’t really seem to be any proactive action being taken to insight any interest. I asked for my viewing figures on Rightmove and Zoopla and I am still waiting for this . I was told that all of their flat viewing numbers were low.Apart from listing my property on the sites there was hardly anything else that they did. Communication was little to non-existent, and I often felt when calling for updates I was being a ‘bother’ to them and was often rushed off the phone. I didn’t feel I was being listened to throughout the process. On the couple of occasions that I did pop into the branch I didn’t experience a very friendly environment and the times when I did call there was never really any update, and I was often told things like ‘oh someone did enquire but ill have to check and get back to you if there has been anything else’. This was quite a regular response from them. Due to low viewing numbers, I asked if they felt there was any changes that could be made and only at that point was it suggested that we move pictures around and change the property description and even after this I had to chase for feedback to see if this improved anything. I would have thought that making changes etc would be something that I wouldn’t have to push myself. I feel I wasted time being listed with them and they did not make the experience an enjoyable one. I only wish I had done more research on other agents in the area and not listed with them and I would encourage others to shop around before listing with them as this has set me back.

Reena · 10 August 2024

★★★★★ 5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Google

I received first class service. Beverley was super friendly and helpful. She made my move in process effortless.

Ngondi · 18 June 2023

★★★★★ 5/5

Google

I have been with these guys for about 6 years, they managed my let with zero issues & today I have sold this property and the transaction was seamless from beginning to the end. Would recommend them to anyone if your interested in your property being let or want to sell your property

Mohammed · 18 April 2024

★★★★★ 5/5

Trustpilot

I dealt with Chafford Hundred branch…

I dealt with Chafford Hundred branch and in particular Louisa and Lydia, who were both excellent. My flat got 3 offers and sold in 2 weeks . They were always there to assist and guide you along the way. I got 3 quotes from agencies in the area but I am glad with the choice that i made and wouldn't hesitate to use them again.

Alice · 27 September 2021

★★★★★ 5/5

Google

Thank you to Brandon for helping us find our new property from viewing to final stages. Great service and communication throughout, could not be more helpful. Thank you!

Colette · 18 June 2022

★★★★★ 5/5

Google

I just wated to say big thanks to Brandon, for helping me with all the questions during my tenancy. He is always very polite and willing to help.

Neda · 18 June 2022

★★★★★ 5/5

Google

Can not recommend this agency enough! A fantastic, professional team under an excellent management. Tina and Scott were absolutely fantastic! When selling our property nothing was too much trouble with fantastic results. Would highly recommend to buyers, sellers and tenants alike.

Daiva · 19 June 2019

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 5/5

Google

Process from start to beginning was great. Brandon was always helpful and explained at each step of the way. Rachel and Ben was also great and insight, each member of the time knew what was happening and all worked together. Well oiled machine and excellent process management.

J · 22 August 2023

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

I have use Bairstow Eves many times. Most recently i needed to rent out a property and Conor and the team were brilliant. All the hassle taken away, plenty of updates and new tenants found in a short time. Thanks!

Tim · 19 June 2019

★★★★★ 5/5

Google

As long as we buy properties in our lifetimes I can only pray to have such excellent service as we did with Lydia & Louisa at Bairstow Eves. To the point where I plan to buy my next house only if it is under Bairstow Eves Chafford Hundred! Honestly, there is nothing they couldn't solve for us and it is physically impossible for anyone to answer the phone any quicker than they do. They accommodated every question, every concern, every viewing, every meltdown and all the rest we piled onto them. When no one else could make something happen, they Always made it happen. When my fiancé was driving me nuts, they called him up and alleviated any issues or fears. I cannot gush about them enough and I have been to all my family and friends. We love you guys and we feel like you've been our friends for the last how many months, I think we only got through the crazy buying process because of your amazing help, advice, service and assistance with anything you could possibly do for us, you did. THANK YOU SO MUCH! Ricky & Debs :) xPositiveResponsiveness, Quality, Professionalism, Value

Debra · 26 August 2021

★★★★★ 5/5

Google

I've worked with Bairstow Eves in Chafford Hundred many times over the last 3 years and can highly recommend Scott, Kayleigh, Tina, Conor, and Jemma. They provide service with a smile and a personal touch that is difficult to find elsewhere.

Wellman · 19 June 2018