Every review we hold for the Caversham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTom & Alex are excellent who provide honest advise and recommendations. I had bad experience with Parker however Tom made us a refresh and positive impression
Protrek · 24 October 2025
Agent replied · 27 October 2025
Thank you for the review Protrek and we're glad we could show you our five-star level of service we pride ourselves on.
★★★★★ 5/5
GoogleTom is very nice and explained a lot of details we needed.
Cheng · 16 February 2026
Agent replied · 27 February 2026
Thank you very much for your review and 5-stars Cheng!
★★★★★ 5/5
TrustpilotAs first time buyers we had no idea…
As first time buyers we had no idea what to expect. From the moment we contacted Parkers about a property that we were keen on, they looked after us.
No request was too much trouble and they made sure that we had all of the information that we needed in a timely fashion. We can't thank Luke, Simon or Mitchel enough for their kindness and professionalism. We would also like to mention Izzy, who was back at base, and who was as helpful as she was cheerful.
Thank you all for making our first time buy a smooth operation. We can hardly believe that from the first viewing to completion only took us 10 weeks!
We highly recommend the Parkers team.
A · 26 May 2023
Agent replied · 24 October 2023
Hello A Porter,
Thank you so much for your kind words. We are so happy to hear that you had such a magnificent experience, and we hope to hear from you again.
Thank you for choosing Parkers and thank you for the five-star review.
Kind Regards,
Parkers
★★★★★ 5/5
TrustpilotA great experience...
The property has just sold and it was a great experience from start to finish. Jody and Fiona were charming, efficient, the information concise, the communication fast and I was constantly updated, nothing was too much trouble...well done to them for making the selling of a property a pleasure, not often you say that! Many Thanks
Customer · 1 October 2024
Agent replied · 2 October 2024
Thank you for the wonderful five-star review! Jody, Fiona and the entire team are committed to delivering the very best in customer service. Our goal is to ensure your homeowner journey is as smooth and stress-free as possible. We're grateful you chose Parkers, thank you again!
★★★★★ 5/5
TrustpilotA Fantastic First-Time Home Buying Experience with Paula and Parkers!
We recently had the pleasure of working with Paula from Parkers Estate Agents to purchase our first home, and we can't recommend her and the entire team at Parkers enough! From day one, Paula was not only incredibly kind but also quick to respond to any questions or concerns we had.
As a first-time homebuyer, the process can be quite overwhelming, but Paula made sure that we felt supported and informed throughout the entire journey. Her helpful guidance and expert advice made the whole experience much less stressful than we initially anticipated.
Moreover, everyone we interacted with at Parkers was genuinely nice, which made us feel confident and at ease. Their professionalism, combined with their warm and friendly approach, truly sets them apart.
Thank you, Paula and Parkers, for making our first home purchase a truly memorable and positive experience!
Shuhel · 1 May 2023
Agent replied · 24 October 2023
Paula is a beacon of how to deliver outstanding customer service! There is nothing we love more than helping first-time home buyers collect the keys to their first home - there is no feeling like it!
Thank you for choosing Parkers and thank you for this wonderful five-star review!
★★★★★ 5/5
GoogleFrom beginning to end the process of selling my property was made very easy by the All Wales Auction team. Always available to answer questions, provide support and keep me up to date with how things were going, I couldn't have asked for more.
Vivienne · 11 June 2026
Agent replied · 11 August 2026
Dear Vivienne, Thank you so much for your kind words! We are thrilled to hear that you found the selling process easy and that our team was there to support you every step of the way. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your trust in All Wales Auction and look forward to assisting you in the future.
★★★★★ 5/5
GoogleTom was very helpful with all the property info he helped us understand the area.
Bruno · 10 January 2026
Agent replied · 15 January 2026
Bruno, thank you very much for the five-stars! We'll make sure to pass your feedback to Tom :)
★★★★★ 5/5
GoogleRob Penford sold our house in Sonning Common in April this year. Being an unusual property, this was no mean feat!
We had valuations from other agents, but with Robs experience and enthusiasm, he saw though our properties negative points and turned them to our advantage. He came up with a marketing ploy and Parker’s Estate agents had potential buyers viewing the property very quickly. Rob would report back to us following each viewing with a comprehensive review and was always available to speak to.
We ended up with a couple of offers, and obviously went with the highest bid. When they withdrew that offer shortly after, he had handled the failed bidder so diplomatically, he was able to bring that offer back to the table.
He dealt with the rest of the process with the same professional approach. Never a straightforward sale, we knew we were in safe hands. Above and beyond his remit, Rob even sent over potential properties for us to buy from other agents!
We cannot recommend Rob highly enough as a hugely professional and accomplished estate agent. Without hesitation, we are giving Rob Penford ⭐⭐⭐⭐⭐5 Stars.
Jilly & Nigel
Nigel · 14 March 2023
Agent replied
Thank you for the absolutely amazing review! It is amazing to know that you enjoyed your experience working with Rob and the team.
Do let us know if there is anything else we can do! enjoy your new home and thank you for choosing Parkers!
★★★★★ 5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Mark · 19 February 2026
Agent replied · 19 August 2026
Thank you for the excellent review. We value our business relationship with you.
★★★★★ 5/5
GoogleBig thank you to Tom at Parkers for showing us around properties, including some last minute ones. Greatly appreciated!
Jean-Jacques · 14 November 2025
Agent replied · 17 November 2025
Thank you for your lovely feedback and five-stars, Jean-Jacques! Let us know if you need help with anything else :)
★★★★★ 5/5
GoogleAlex and his team in the Caversham office could not have made selling our property any easier. They made it so easy to understand the step by step approach they would be using. We couldn't recommend any more highly to use
Mark · 14 March 2025
Agent replied · 6 June 2024
Thank you for the five-star review Mark! Our goal is to handle the heavy lifting and provide excellent customer service to ensure that you have the best home selling experience. It's great to know that you enjoyed working with Alex and the team at Parkers Caversham!
★★★★★ 5/5
TrustpilotHighly recommended - wonderful service
Cannot recommend Parker’s highly enough! From the beginning they stood out from other agents with excellent market knowledge and fantastic marketing skills. We primarily dealt with Jasper who has been fantastic and our property had numerous viewings and an offer within 10 days of going to market.Their sales progression team is also second to none with Paula managing the sale from end to end and keeping us up to date every step of the way. I cannot stress how wonderful and friendly she has been despite having to deal with some very difficult solicitors/enquiries! Excellent communication, ever helpful and extremely knowledgable.
Nikki · 7 December 2022
Agent replied · 24 October 2023
Thank you for the fantastic five-star review Nikki!Jasper and Paula believe that providing top-tier customer service and communication always comes first. We want to take on the heavy lifting and reduce any stress you may have - so you can focus on enjoying moving into your new home!
★★★★★ 5/5
GoogleTom was very helpful, arrived on time and provided all the information I needed. Thank you!
Barbara · 26 November 2025
Agent replied · 26 November 2025
Thank you for your five-star review, Barbara! We're glad we were able to help, let us know if you'd like assistance with anything else. :)
★★★★★ 5/5
GoogleWe’ve had a few viewings now in Caversham with Tom and always found him to be very professional and helpful
Bryony · 11 October 2025
Agent replied · 17 October 2025
Thank you Bryony, Tom's focus is on constantly delivering exceptional service to help customers find their dream home.
★★★★★ 5/5
GoogleThe service we received from the All Wales Auction team has been outstanding. It has been a pleasure to deal with them and I’m so grateful to them for their support. Diolch yn fawr!
Ffion · 11 July 2026
Agent replied · 11 August 2026
Hello there!
Thank you so much for your fantastic 5-star review! 🌟 We're absolutely thrilled to hear that you found our service outstanding and that it was a pleasure to work with our team. Your kind words and gratitude mean the world to us, and we're delighted to have been able to support you.
Diolch yn fawr iawn for choosing All Wales Auction. If you ever need anything in the future, don't hesitate to reach out. We're here to help!
Cheers,
The All Wales Auction Team 🏡
★★★★★ 5/5
GoogleI cannot recommend Parkers in Caversham highly enough. Rob and Harry were of great support to me as I was moving house for the first time in 43years and the whole procedure was very daunting. I found Parkers was of more help to me than anyone else and certainly more contactable which was greatly appreciated - I did not have to wait for Monday morning to come! I was guided through the whole process by them, they were professional and nothing was too much trouble for the team in Caversham. I wish them well and thank you so much, what you did was greatly appreciated.
Jacque · 4 October 2022
Agent replied
Thank you for the amazing review Jacque! We love helping all of our customers and providing them with the best service and insight into the property sector.
It is wonderful to hear that the team provided a memorable and stress-free experience for you. Please let us know if there is anything we can do to help in your homeowner journey.
★★★★★ 5/5
GoogleTom was very diligent, sincere & helpful. Highly recommend!
Katherine · 9 January 2026
Agent replied · 15 January 2026
Thank you for the five-stars Katherine. Should you need any further assistance, please let us know :)
★★★★★ 5/5
TrustpilotExcellent. Could not fault Parker’s team.
From start to finish Parker’s kept us informed at all stages of our sale and gave us great peace of mind with their expertise on what can be a stressful event. Alex, Ross, and Jasper guided us brilliantly through the sale and purchase. A special shout out to Paula the sales progressor who tied up all the loose ends, keeping us well informed and on track for our completion. 5 star service.
David · 13 June 2023
Agent replied · 24 October 2023
Thank you for the five-star review David! Jasper, Paula and the entire team believe in providing only the best customer service. We want to ensure that you have a positive and memorable home moving experience.
★★★★★ 5/5
GoogleAfter buying a house posted by Parkers, Bernadette helped with keeping the sale on track. She notified us when there was an action from our side, making sure we kept progressing. Thanks for all your help Bernadette!
Martin · 6 June 2026
Agent replied · 29 June 2026
Thank you so much for your kind words Martin! It was a pleasure working with you :)
★★★★★ 5/5
TrustpilotA professional, friendly, experienced local estate agent.
I found Rob Penford and the Caversham Parker's office to be very professional, courteous and helpful throughout the sale of my parents house. Right from the start when Rob first visited the house, my family and I felt comfortable with him. His perception of the house was not only kind, but sensitive at a very difficult time for us. His knowledge and experience of the housing market was very evident. The video and write up was undertaken promptly and presented the house and it's capabilities well. Rob understood the type of buyer we were looking for, someone to love our family home of over 54 years and I am pleased to say, it is exactly that type of buyer we sold to. Throughout the process Rob and Harry were very communicative and helpful. I really would recommend Parker's Caversham to anyone looking for a local estate agent!
Susan · 20 July 2022
Agent replied · 24 October 2023
Thank you for the five-star review, Susan! ⭐️⭐️⭐️⭐️⭐️
Rob is a champion ambassador for not only Parkers but the entire industry. Rob understands what buyers are looking for in their new home; it is incredible to hear that you enjoyed working with the team. We hope you enjoy your new home.
Thank you again for entrusting us with your home!
★★★★★ 5/5
GoogleTom was great at showing me around the property and had all the right answers
Nick · 29 October 2025
Agent replied · 7 November 2025
Thank you for the five-star review, Nick! Tom is a great asset to the team, let us know if you need assistance with anything else :)
★★★★★ 5/5
TrustpilotParker’s were brilliant from start to…
Parker’s were brilliant from start to finish. They were professional, knowledgeable, very helpful and friendly. Fiona was amazing at chasing, keeping things moving, and keeping us updated. Overall very happy with their service and would use again :-)
Samuel · 9 February 2025
Agent replied · 14 February 2025
Thank you for the five-star review, Samuel! Our goal is to make your move as smooth and stress-free as possible so you can fully enjoy the excitement of settling into your new home!
★★★★★ 5/5
GoogleI was very please with how everything went with my quest for finding a place. Emma and Raphael were very helpful and I would definitely recommend them to anyone looking for a smooth ride when it comes to navigating the housing market. Thanks guys
Sinenhlanhla · 19 November 2025
★★★★★ 5/5
TrustpilotRob Penford has earned 5 Stars with ease
Rob Penford sold our house in Sonning Common in April this year. Being an unusual property, this was no mean feat!
We had valuations from other agents, but with Robs experience and enthusiasm, he saw though our properties negative points and turned them to our advantage. He came up with a marketing ploy and Parker’s Estate agents in Caversham had potential buyers viewing the property very quickly. Rob would report back to us following each viewing with a comprehensive review and was always available to speak to.
We ended up with a couple of offers, and obviously went with the highest bid. When they withdrew that offer shortly after, he had handled the failed bidder so diplomatically, he was able to bring that offer back to the table.
He dealt with the rest of the process with the same professional approach. Never a straightforward sale, we knew we were in safe hands. Above and beyond his remit, Rob even sent over potential properties for us to buy from other agents!
We cannot recommend Rob highly enough as a hugely professional and accomplished estate agent. Without hesitation, we are giving Rob Penford 5 Stars.
Jilly & Nigel
Nigel · 15 May 2022
Agent replied · 24 October 2023
Hi Jilly & Nigel,
Thank you so much for this wonderful review and the 5 stars!
We are overjoyed to hear about this wonderful experience, and we hope to hear from you again.
Kind Regards,
Parkers Properties
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