Every review we hold for the Caversham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery good service from Parkers staff
I am in the process of renting from Parkers, they have been very professional and helpful with any inquiries I had. The property suggestion emails are easy to read and very well organised. I was in contact with Callum the Lettings Negotiator, who was very good at sorting the initial details. While Ruby the Move in Manager has been helping me through the last steps, with quick replies and informative answers. I would definitely recommend, a very friendly and hardworking team!
Eleanor · 15 August 2024
Agent replied · 20 August 2024
Thank you for the wonderful review, Eleanor. We’re looking forward to continuing to provide five-star service. Callum, Ruby and the entire team are committed to delivering the best customer service.
★★★★★ 5/5
GoogleHaving never previously sold a property through the Auction Process at first I was very hesitant, but my fears were short lived. Vicki James from the Llangefni office was most professional in all areas including fully explaining the Auction process, formulating the guide / reserve price, keeping me updated on customer viewing's etc. I must also mention Jamie @ Charlotte from the Holyhead office who kindly undertook all of the viewings. Needless to say I would not hesitate to recommend Williams Goodwin all Wales Auction department to other owners / potential purchasers.
Ian · 11 August 2024
Agent replied · 11 August 2026
Thank you so much for your kind words and detailed review! We're thrilled to hear that your experience with our auction process was a positive one. Vicki James from our Llangefni office takes great pride in her work, and it's wonderful to know she was able to alleviate your initial hesitations and guide you through each step professionally.
We're also pleased to hear that Jamie and Charlotte from our Holyhead office provided excellent service during the viewings. Your recommendation means a lot to us, and we're delighted to have earned your trust.
If you need any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Williams Goodwin All Wales Auction department!
★★★★★ 5/5
GoogleKira has looked after the management of property for a number of years and we are lucky to have her. She is always prompt, polite and professional in her interactions with us. Nothing is too much trouble and we always feel that our letting is in safe hands with her. She is a gem.
Mark · 20 August 2026
Agent replied · 5 September 2026
Thank you, Mark. Kira really is a huge asset to the team, and it’s lovely to see the trust she’s built over the years recognised like this. Knowing our landlords feel their property is being well looked after is exactly what good property management should be about. We’ll make sure she sees your kind words. :)
★★★★★ 5/5
GoogleWe have rented and purchased a property through Parkers. As tenants they were incredibly responsive to us when it came to any issues we had with the house and provided a great service. As buyers, Fiona and Alex were a massive help to us both throughout the process from showing us the property to support throughout the sale.
Peter · 21 May 2025
Agent replied · 23 May 2025
Thank you for the incredible review, Peter! Our goal is to make your property journey as stress-free and enjoyable as possible. We’re committed to providing excellent communication so you can stay informed and truly enjoy the experience of moving home.
★★★★★ 5/5
GoogleStaff are amazing, super helpful, big shoutout to Bernadette!
Fre · 26 July 2026
Agent replied · 30 July 2026
Fre, it was a real pleasure working with you! We hope you are enjoying your new home :)
★★★★★ 5/5
GoogleThank you Bernadette ❤️ she is very helpful and respond very quickly to the emails and all my queries
Mali · 13 May 2026
Agent replied · 22 May 2026
This is lovely to hear Mali, thank you! We'll be sure to pass on your feedback to Bernadette :)
★★★★★ 5/5
TrustpilotRuby at Parkers is a super star 🥇👍
Being a landlord with Parkers for few years I deal with lot of people at Parkers & their service is first class. However, I would like to make a special mention for Ruby who is amazing and really helpful. She is very polite & efficient and always provides first class service. Thank you to Ruby & everyone at Parkers for a great service year on year 😁
Mubashar · 9 January 2025
Agent replied · 14 January 2025
Thank you for the five-star review Mubashar! ⭐⭐⭐⭐⭐
Ruby and the entire team are dedicated to providing exceptional customer service from the very first point of contact and maintaining that high standard throughout. We’re thrilled to have made your landlord journey a pleasant one and look forward to supporting you in the future!
★★★★★ 5/5
TrustpilotProfessional and proactive estate agent
Parkers were professional at all stages of our purchase. Email updates and accurate photos and listings were really useful in helping us to find appropriate properties to review. When we made an offer, Jody communicated clearly during negotiations meaning we reached agreement with the sellers swiftly. Parkers gave us good recommendations for an insurance broker and surveyor (but with no pressure to use their recommendations). In the run up to exchange, Fiona was proactive in helping us to resolve any issues as they arose and kept open communications between us, the sellers and both sets of solicitors. This support took a lot of the pain out of the process. Thanks to the Parkers team.
Rlb · 19 June 2024
Agent replied · 22 June 2024
Thank you for the five-star review, Ruth! Our goal is to make sure that your moving experience is as smooth and stress-free as possible and we achieve that by knowing the ins and outs of the market and maintaining excellent communication so that you are never left wondering! Thank you again for choosing Parkers and we hope you enjoy your new home!
★★★★★ 5/5
TrustpilotI liked Jasper the moment i met him
I liked Jasper the moment i met him. No nonsense, got on with the job without all the unnecessary sales pitch.Organised an open day and negotiated the exact sales price we were after. Also always felt he was there in the background ready to answer any queries. Paula was also great at keeping me informed and updated throughout the process.. would highly recommend and very pleased with my choice.
Sue · 6 December 2024
Agent replied · 10 December 2024
Thank you for the fantastic review! ⭐⭐⭐⭐⭐ Jasper takes pride in his straightforward and dedicated approach, ensuring every step of your property journey is handled with care and expertise. Thank you again for choosing Parkers!
★★★★★ 5/5
GoogleLucas was professional, friendly, and well-prepared. He made the viewing relaxed and informative, answering all questions clearly. A great experience overall, highly recommended.
Zak · 19 March 2026
Agent replied · 7 April 2026
Lucas will be delighted to hear about this, Zak, thank you! :)
★★★★★ 5/5
TrustpilotWhat an experience
What an experience! When needing to sell quickly, Jasper managed to get the house to market with 48 hours, with potential buyers within 4 days to an agreed sale in 6 days - amazing! With a challenging sale, Paula kept us updated daily with calls and emails. She was calm and professional and never let her frustrations show. We liaised with many of the staff, that helped answer queries, take messages, always professional, helpful and polite. Damien, supporting throughout when there were a few bumps and hurdles. Exchange certainly was great!! Thank you everyone - you did it for us!
Kathy · 2 March 2024
Agent replied · 7 March 2024
Thank you for sharing this fantastic review! Jasper and Paula consistently deliver expert service through proactive actions and consistent updates. Damien's expert support, reflects our commitment to ensuring a smooth process and an exciting exchange!
★★★★★ 5/5
TrustpilotWorking with the team at Parkers
Working with the team at Parkers, especially Harry and Paula, was an absolute pleasure. They were professional, highly skilled, committed and truly went above and beyond to help us find our dream home. They listened to our needs and preferences and worked tirelessly to find us the perfect match. We are so grateful for their expertise and guidance throughout the buying process. Thank you, Parkers, for making our home buying experience a positive and memorable one!
Mohammad · 13 April 2024
Agent replied · 23 April 2024
Thank you for the wonderful review Mohammad. We take great pride in understanding what our customers are looking for in their next home and we're determined to find you the perfect match. Alongside finding your dream home, our team ensure your entire process is as stress-free as possible
★★★★★ 4/5
GoogleThe estate agent Lucas was very friendly ,kind, polite and patient. Overall the viewing experience was good.
Manoj · 24 March 2026
Agent replied · 7 April 2026
Thank you, Manoj! ⭐️
★★★★★ 5/5
GoogleParkers met expectations. Bernadette was particularly helpful when communicating with our buyers.
Jon · 20 April 2026
Agent replied · 21 April 2026
Thank you very much for you five-stars Jon! It's been a pleasure working with you :)
★★★★★ 5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Molly · 3 September 2025
Agent replied · 3 September 2026
Thank you for the excellent review.
You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
★★★★★ 5/5
GoogleStayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent.
I would encourage greater flexibility when renewing contracts when tenants are looking to shift.
M · 3 September 2024
Agent replied · 19 August 2026
Thank you so much for the positive review.
You have been an excellent tenant and a pleasure to work with.
We wish you and your family peace and happiness in your new home.
★★★★★ 5/5
GoogleI bought and sold through Parkers, and was particularly impressed by the market knowledge and support provided by Alex Pearce (and the whole team) throughout the transaction.
From start to finish was a little over 4 months. Alex arranged a viewing day for our property, and a couple of one-off viewings, and we had interest from day one, which led to a couple of offers, which were communicated and validated to us, and once our eventual buyer was identified, Alex took all of us through the process seamlessly, keeping everyone informed.
I couldn't have been happier with the service from the whole team, and Alex has also been very helpful post-move with queries regarding the market in general
Stephen · 10 October 2025
Agent replied · 12 October 2025
Thank you for the wonderful praise for our team and for Alex! Our focus is always on delivering the best customer service, keeping you supported throughout, and working towards your goals. With our proven marketing strategy and a team that truly cares, we’re proud to deliver the results that matter.
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Paula from Parkers Estate Agents to purchase our first home, and we can't recommend her and the entire team at Parkers enough! From day one, Paula was not only incredibly kind but also quick to respond to any questions or concerns we had.
As a first-time homebuyer, the process can be quite overwhelming, but Paula made sure that we felt supported and informed throughout the entire journey. Her helpful guidance and expert advice made the whole experience much less stressful than we initially anticipated.
Moreover, everyone we interacted with at Parkers was genuinely nice, which made us feel confident and at ease. Their professionalism, combined with their warm and friendly approach, truly sets them apart.
Thank you, Paula and Parkers, for making our first home purchase a truly memorable and positive experience!
Shuhel · 30 September 2023
Agent replied · 6 May 2023
Paula is a beacon of how to deliver outstanding customer service! There is nothing we love more than helping first-time home buyers collect the keys to their first home - there is no feeling like it!
Thank you for choosing Parkers and thank you for this wonderful five-star review!
★★★★★ 5/5
GoogleLucas was really helpful, arranged extra viewings and answered all our questions.
Gareth · 23 March 2026
Agent replied · 7 April 2026
This is much appreciated, Gareth, thank you!
★★★★★ 5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Alisha · 19 August 2024
Agent replied · 19 August 2026
Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
★★★★★ 5/5
TrustpilotPainless distance sale
Jasper and the team had to manage the sale of a late relatives property for me as I live a couple of hundred miles away. They went above and beyond to assist with the administration of the property that I couldn’t physically do due to the distance. I was provided with regular updates via the app and email.All in all a fantastic service. Thank you Jasper and Paula
Ian · 22 May 2024
Agent replied · 29 May 2024
Thank you so much for your five-star review. We understand how challenging it can be to manage property matters from afar, and it's incredible to hear that Jasper, Paula, and the team were able to make the process smooth and stress-free for you.
★★★★★ 5/5
GoogleFirstly thank you so much Parker’s! Alex and Fiona have been brilliant. Very quick response time on all emails and also so so helpful throughout the purchase of our new home. I can’t thank Fiona enough she helped us so much and always keeping us in the loop with everything that was going on.
Amber · 7 December 2024
Agent replied · 3 December 2024
Thank you for the five-star review, Amber! We understand how vital communication is when buying a new home, so we’re dedicated to providing exceptional customer service, insightful guidance, and clear communication. Our goal is to make your experience seamless so you can focus on enjoying your new home.
★★★★★ 4/5
TrustpilotA great team!
Alex was excellent throughout the entire process with excellent communication and professionalism. When our sale finally started to progress, Bernadette was also excellent - chasing the chain and keeping me updated. Again, great communication and professionalism. Thank you both!
Anon · 9 April 2026
★★★★★ 5/5
GoogleTom & Alex are excellent who provide honest advise and recommendations. I had bad experience with Parker however Tom made us a refresh and positive impression
Protrek · 24 October 2025
Agent replied · 27 October 2025
Thank you for the review Protrek and we're glad we could show you our five-star level of service we pride ourselves on.
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