Every review we hold for the Caversham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service
We recently had the pleasure of working with Alex from Parkers Estate Agents and we can't recommend him and the entire team at Parkers enough. From day one, Alex was not only incredibly kind but also quick to respond to any questions or concerns we had. From enquiries to viewings arranged within 24hrs, Alex made sure that we felt supported and informed throughout the entire journey. His helpful guidance and expert advice made the whole experience much less stressful than we initially anticipated. Moreover, everyone we interacted with at Parkers was genuinely nice, which made us feel confident and at ease. Their professionalism, combined with their warm and friendly approach truly sets them apart. Thank you, Alex, Fiona and everyone at Parkers for a truly memorable and positive experience. Your efficiency is a great USP and second to none, much appreciated.
Fola · 17 January 2024
★★★★★ 5/5
TrustpilotMy completion.....
I have completed on my property today through the Caversham office and can only sing the praises of Rob Penford who dealt with this very difficult transaction in a very proffesional way.Rob was my point of contact but the other staff in the office were always helpful and friendly.
Well done to you all and would not hesitate in recommending you. A very happy purchaser!
Miss · 22 July 2022
Agent replied · 24 October 2023
It is fantastic that you enjoyed your experience with Rob and the team. We understand that customer service is bolstered by a team's ability to deliver excellent communication - and our team are always on the other end of the phone to assist.
Thank you for the excellent five-star review, Janet, and for choosing Parkers! ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleEfficient and quick service after receiving a solid offer from a committed buyer on this property. Would definitely recommend
Simon · 23 June 2026
Agent replied · 29 June 2026
Thank you for your five-stars and feedback, Simon! Wishing you all the best :)
★★★★★ 5/5
TrustpilotAn excellent service
Ours was an executor sale which is always a little more protracted than the average but Harry Toop and the team at Parkers steered us through the potential pitfalls with aplomb. A thoroughly professional service. Highly recommended.
Andrew · 12 July 2024
Agent replied · 18 July 2024
Thank you for the five-star review Andrew, its great to see that you enjoyed working with us and that Harry acted as the best possible guide in this property journey.
★★★★★ 5/5
TrustpilotProfessional Team
We have been professional landlords for over 25 years and two years ago we decided to change our agent as we felt our previous agent had become complacent; We chose Parkers as they are local and they have been excellent through out from the very start. This year they have rented two of our properties in different locations, with the minimum of fuss, kept us and the existing tenants informed every step of the way. We like the fact that the rental team are centralised, so we don't have to deal with separate offices for different properties. We highly recommend the rental team and will continue to use.
Belinda · 30 September 2024
Agent replied · 2 October 2024
What an incredible review for our office and lettings team! ⭐️⭐️⭐️⭐️⭐️As estate and lettings agents, our focus is on delivering exceptional customer service while handling the heavy lifting so you don’t have to! We’re committed to providing timely, insightful communication and ensuring your landlord journey is as smooth as possible. Thank you, Belinda, for choosing Parkers! ❤️
★★★★★ 5/5
GoogleI highly recommend Rob and his team at Parkers to sell your house. After noticing how quick the team at Parkers sold our neighbours house we decided to get our house valued by them. Rob was really helpful during the valuation process which gave us the comfort we needed to proceed using Parkers. The team are professional, responsive, hardworking and very supportive.
Rachael · 4 October 2022
Agent replied · 14 March 2026
Rob and the entire team pride themselves on providing your home with the attention it needs to get you moved as soon as possible. We aim to make the journey as stress-free as possible and fun where we can.
We're so glad you enjoyed working with us and our five-star team!
★★★★★ 5/5
TrustpilotI would highly recommend Parkers
I have been a customer/client of Parkers for over a year and the experience has so far been extremely positive. They have shown themselves to be highly professional, proactive and helpful at all times.
I would also like to thank Ruby McGrath for her support throughout this time. I’ve had many questions/requests and she has always been very responsive and supportive in helping to resolve them.
Alex · 20 August 2024
★★★★★ 5/5
TrustpilotThe service I received from Parkers…
The service I received from Parkers Estate Agents was fantastic from start to finish. An offer on my house was received and accepted on the first day of viewings.Paula keeping the conveyancing process moving in the right direction and she kept me updated with weekly calls, she was truly fantastic!I would highly recommend using Parkers Estate Agents when selling a property.
Ashok · 26 September 2022
Agent replied · 24 October 2023
Thank you for the amazing five-star review Ashok! It is amazing to know that you enjoyed working with us, and what an amazing turnaround! :)Paula is an outstanding member of the team that believes in delivering the best customer service and excellent communication. Enjoy your new home!
★★★★★ 5/5
TrustpilotExcellent
Amazing experience. Parkers has radically transformed my view of estate agents - having dealt with some dodgy ones in the past! Moving into my new rental has been flawless. Special thanks to Sam and Ruby for lightning speed replies and just making everything easy.
Jenny · 11 January 2024
Agent replied · 13 January 2024
thank you for the five-star review Jenny! We know how stressful it can be to find, secure and move into your new home - so our goal is to give the best customer service possible. Thank you for choosing and thank you again for the five-star review!
★★★★★ 5/5
GoogleLucas showed us the property and answered every question that we had. Even helped us with some ideas about the place . We had a very good experience.
Ved · 24 March 2026
Agent replied · 7 April 2026
That's great to hear, Ved - thank you for the feedback!
★★★★★ 5/5
TrustpilotI can fully recommend Parkers Estate…
I can fully recommend Parkers Estate Agents in Caversham.
Alex and all the team have been extremely helpful and professional throughout my purchasing process.
I would however like to give a big shout out to Fiona who works behind the scenes with super communication skills and pulls everything together.
Karen · 17 March 2025
★★★★★ 5/5
GoogleRecommended. All the team is very professional and know what they're doing. Ruby was amazing during the move-in process - she made everything seem very easy and was very responsive. Will definitely use Parkers in the future!
Omar · 18 April 2024
Agent replied · 22 February 2024
thank you for the five-star review Omar! We understand that moving home can be stressful, but with informative and consistent communication, and with team members like Ruby leading the way the whole process becomes less stressful and more exciting!
★★★★★ 5/5
GoogleLucas showed us the house today and he is very nice and polite. He is very patient and allow us to view in detail. Thank you.
Ka · 26 March 2026
Agent replied · 7 April 2026
Thank you for taking the time to leave us a review, Ka!
★★★★★ 5/5
TrustpilotWe had a first class experience with Parkers Caversham
We had a first class experience with Parkers, Alex and all the team, assisted in ensuring that any questions or issues were answered and resolved within our selling process very quickly to ensure neither us or the buyers had any problems. If you are selling in the Caversham area use Parkers.
Paul · 30 January 2025
★★★★★ 1/5
TrustpilotDisappointing Service Experience with Property Viewing
The first time I scheduled a viewing through Parkers, an agent called to verbally confirm the date and time, but I didn’t receive any text or email confirmation. The day before the scheduled viewing, I sent an email to remind them, but no one responded.On the morning of the scheduled viewing, I used the website's live chat during my journey in hopes of reaching someone. Later, someone texted me to say the viewing was unavailable and needed to be rescheduled.Frankly, I am very upset. First, I booked a week in advance. Second, I took the initiative to email but received no reply. Third, the response was insincere, opting for a text instead of a call.It takes me two hours to drive there, and being told "unavailable" caused me to reroute during my trip. This was my first time using your service, and I feel very disappointed by the disregard shown to buyers.
Nat · 6 July 2024
Agent replied · 18 July 2024
We apologise for the inconvenience you experienced with your property viewing appointment, as we do insist on consistently delivering top-tier service to our customers. We understand the frustration caused by this incident and hope that we can still help you find your new home. Our associate director and team are on hand to assist and manage the process moving forward.
★★★★★ 5/5
GoogleBrilliant service at Parkers. They listened to our needs and matched us with our dream home. They were clear in communication and always responded very quickly. Would absolutely recommend them to anyone looking for a new home. A special thanks to Harry who managed the purchase of our property brilliantly, it was a pleasure working with him.
Lauran · 4 October 2022
Agent replied · 14 March 2026
We are so glad that you enjoyed working with our team! Harry will always go above and beyond for all our customers and we couldn't be prouder to have him on our team.
If there is anything that we can do to help you in your next homeowner journey, please don't hesitate to get in contact with us.
Thanks,
★★★★★ 5/5
TrustpilotSelling and Moving
Harry went above and beyond with his professional and personal help and support. We respected his integrity and honesty. He was always available to advise. Harry is obviously very committed and enthusiastic about his work and couldn’t do more for us. He made the whole operation as smooth as it could be, always positive always encouraging.Thank you Harry.
Lynne · 18 July 2022
Agent replied · 24 October 2023
An incredible Parkers ambassador, Harry believes in providing the best customer service. When you choose your estate agent we understand that you are entrusting your most valuable possession - and we aim to never make you lose faith in that trust.Thank you for the wonderful five-star review Lynne! Enjoy your new home!
★★★★★ 5/5
GoogleEmma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.
Kenton · 19 August 2024
Agent replied · 19 August 2026
Thank you so much for the excellent review.
We value the feedback. It's a pleasure to work with you. Best E + R
★★★★★ 5/5
GoogleWould be more than happy to recommend Rob Penford and his team from the caversham branch of parkers
They were professional and very reliable with updates and all work involved.
They were polite and very helpful in all concerns of the sale of the property from start to finish.
Thank you to all and excellent work.
Kind regards
Tracy Jones
Tracy · 14 March 2022
Agent replied
Hi Tracy - thank you for the five-star review! We know how important the homeowner journey is and constant communication is one of the most important aspects to enjoy the journey and remain stress free!
Let us know if there is anything else we can do to help you!
happy holidays!
★★★★★ 5/5
GoogleThe team is professional and Ruby has been so helpful and fast response.
Karen · 14 March 2025
Agent replied · 19 June 2024
Thank you for the five-star review Karen! Ruby and the entire team believe in giving the best possible customer experiences and aim to make your move as smooth as possible. Thank you again for choosing Parkers!
★★★★★ 5/5
TrustpilotA Smooth and Trouble Free House Sale
I was really pleased we decided to go with Parkers to sell my late mothers house. The whole experience from start to finish was professional and well managed. The house was well marketed and we received some good offers. Our thanks to Harry Toop and Paula Thompson for ensuring the whole process went smoothly
Adam · 5 November 2022
Agent replied · 24 October 2023
Thank you for choosing Parkers as your estate agent Adam and thank you for the five-star review!We believe in providing exceptional service from start to finish and our team will go above and beyond to deliver the results you want!Thank you again for choosing Parkers!
★★★★★ 5/5
GoogleWorking with Raphael and his team was an easy rolling process, it made our buying experience flow easily (especially in a pandemic!) Raphael was constantly on hand to reassure and make the process as plain sailing as can be. He was approachable, knowledgeable & helpful where ever he could. We wouldn’t hesitate to use him again with any sale! Many Thanks Raphael!
Zoe · 3 September 2021
Agent replied · 19 August 2026
Thank you for the excellent review you were a pleasure to work with Emma and I both wish you happiness in your new home.
★★★★★ 5/5
GoogleRaphael and his team were very helpful throughout the sale of the property. They contacted a professional builder, roofer and electrician when we needed them and also were on hand to meet them when necessary. Excellent rates and very responsive throughout the process. Would definitely recommend Raphael and Emma and the rest of the team.
Shmelvistcb · 19 August 2022
Agent replied · 19 August 2026
Thank you so much for the review you have been a pleasure to work with.
★★★★★ 5/5
GoogleRaphael was extremely efficient and reliable. He was quick to respond and quickly and easily got out property on the market - even in lockdown. We sold the house within days of it being on the market. Easy, no fuss service. Raphael and Emma are genuine and kind and truly want the best for their clients. Thank you for making it easy.
Kim · 19 August 2021
Agent replied · 19 August 2026
Thank you so much for the five star review you have been a pleasure to deal with I wish you and your family the very best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
