Trusted Agent profile · Cathays

Kingstons Cardiff reviews in Cathays

3.9

★★★★★ Good

703 reviews across 2 platforms

91 Wyeverne Road, Cathays, CF24 4BG

Kingstons's office in Cathays, at 91 Wyeverne Road, is rated 3.9 out of 5 across 703 reviews on two platforms, including 692 Google reviews rated 4.0.

Google logo

4.0 / 5

692

Reviews on Google

This office

Trustpilot logo

11

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cathays office, from every platform, shown as written. First names only.

5/5

Google

Amazing service. Fast and efficient

Matthew · 4 December 2024

1/5

Google

They rent houses and flats with MOULD coming from the ceiling and walls. Anyone thinking of renting here get out whilst you can. Justice for Sophia

Laura · 13 November 2023

5/5

Google

Very helpful servcies offered by Kingstons with a lovely guide who was very responsive and open to inquiries. Will be recommedning others to use Kingston, particularly as a student looking for an easier experience in getting accomodation.

I · 1 January 2023

5/5

Google

Gentleman couldn’t of been nicer to me and my housemate. We were looking for a 6 bed property and and didn’t want to get ripped off like we did this year and he was honest about the property’s no problems at all

Kacie · 8 June 2022

5/5

Google

Very friendly and great service

Gracie · 26 November 2024

5/5

Google

Really good really helpful

Paige · 3 December 2024

1/5

Google

Unable to give zero star, I do not recommend any landlords or perspective tenants going to this utter shambles of a company. They will bully you to resign for another year and leave you high and dry when it suits them.

Casey · 8 June 2022

5/5

Google

Very helpful experience

Louis · 11 December 2024

5/5

Google

One of the best letting agencies I've come across, very professional and efficient. A very good experience. Thank you

Wassima · 8 June 2020

Agent replied · 8 June 2023

Thank you for your lovely feedback.

5/5

Google

The people at Kingstons are very nice. They help us to find a good house within a short period of time so that we won’t be to busy to find a good house for our second year at University .

Ivan · 8 June 2022

5/5

Google

Great service today, very polite and told us everything we needed to know. they showed up on time and we got the viewing and a house all in the same day. would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 25 August 2022

5/5

Google

Just signed a contract on a student house. Very happy with how quick and efficient Kingstons were with our viewings and in turn processing everything after a decision had been made. Very grateful.

Emily · 1 January 2023

5/5

Google

Excellent letting agents. They handle everything for you and screen the customers. I don't even have to be in town for them to take care of everything that's needed. I can relax and be assured it's going to be done right. The tenants love them. They respond quickly to questions and calls. Highly recommend!

Veronica · 9 June 2016

1/5

Google

Absolute slimeballs, stay well clear unless you want to experience the worst tenancy of your lives

Callum · 8 June 2020

Agent replied · 8 June 2023

Hi Calum, We're sorry that you have not had a good experience with us. We would like the opportunity to investigate this further. Please can you email lettings@kingstonscardiff.co.uk in order for us to fully investigate this matter.

1/5

Google

Living in 22 monthermer road for 10 months and, even after communicating them all the repairs the house needed, they were very keen to leave my flatmate (ashmatic) and I living in this utterly horrid conditions. Call the council, this is the only way to make them work!

Paloma · 8 June 2020

5/5

Google

Very easy service, we managed to get a student house quite late into the term. They provided us with a lot of information, and it was a friendly service. Highly recommend.

Luke · 31 January 2023

5/5

Google

I am a landlord and I must say that Kingston has done a really great job. The service is exceptional and they provided great advice. They have really made the experience a great one for me. I would really encourage anyone to give them a try, you won't regret it. Awesome experience !!

Kerisha · 9 June 2016

1/5

Google

Disaster. The customer service is the worst I've ever encountered, they do not care about their tenants at all, every time we have a problem we have to contact them again and again without them caring about anything. A really problematic agency, I really wonder how they are still in business.!

Ifigeneia · 9 June 2018

5/5

Google

All the staff on the phone are very polite and helpful! Lee showed us around a couple houses and he explained everything to us in detail and answered all our questions! Was very friendly and professional.

Katie · 8 June 2022

5/5

Google

These guys are amazing! Very approachable, understanding, diligent and responsive. If you are looking for some that goes above and beyond the call of duty then look no further then these guys. They make sure the property is kept well maintained and are very easy to communicate with. I recommend 100%!

Pretty · 9 June 2017

5/5

Google

Lee gave us a very in depth and good tour of the house we were viewing and was happy to answer all of our questions! Would highly recommend to cardiff students!

Anya · 2 December 2022

5/5

Google

Laura did a great job at showing us around some 6 bedroom properties today. She was super friendly and Kingston's have made it a an easy process finding a house for next year. Thank you!

Kathryn · 8 June 2022

1/5

Google

Don’t listen to these 5 star reviews. They offer money off your down payment if you give them a 5 star review.NegativeQuality

Mawgan · 25 August 2023

1/5

Trustpilot

AVOID !!!!!!!’nn n

Absolute Rubbish please do not rent from this company.

Andrew · 31 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kingstons's Google reviewsLeave Kingstons a review

Questions about Kingstons Cardiff

How many reviews does Kingstons Cardiff have?

Kingstons's Cathays office has 703 reviews across two platforms: 692 on Google, 11 on Trustpilot.

What is Kingstons Cardiff's rating?

Kingstons Cardiff is rated 3.9 out of 5 across all 703 reviews, and 4.0 out of 5 on Google from 692 reviews.

Where is Kingstons's Cathays office?

Kingstons Cardiff, 91 Wyeverne Road, Cathays, CF24 4BG.

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