Hunters Castleford reviews

★★★★★ 5/5

Google

Bethany was a great part of our experience finding and moving house. She’s very kind and passionate about her job. Always happy to help even if you’ve called multiple times a day to check things! Any questions or problems she helped sort as fast as she could. James was also a great help when showcasing the property. Had good knowledge of the place and was very easy to speak to. When visiting the office, all staff were lovely and welcoming and were able to answer any general questions we were interested in knowing. Thankyou hunters.

Chloe · 29 November 2023

★★★★★ 5/5

Google

Very impressed by the team at Hunters Castleford, they have helped me every step of the way, and always made me feel I could contact them as often as I needed to, to ask what I am sure were sometimes silly questions. They have been supportive and professional at the same time as being very approachable and friendly. Simply can not recommend highly enough! Their rates were very good, they included lots of photographs and details in the sale and made an emotional job much easier. A special mention to Hollie and Lisa who I dealt with mainly, both excellent. Thank you so much.

Annette · 29 November 2023

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Google

My experience with Hunters has been nothing short of exceptional. From start to finish, they made the entire process seamless and stress-free. The team at Hunters was incredibly professional, knowledgeable, and attentive. They guided me through every step, from preparing the property for rent to finding reliable tenants. Their expertise and efficient handling of all the details ensured that everything went smoothly. What stood out the most was their commitment to excellent customer service. They were always available to answer questions and address any concerns I had. Their proactive approach and clear communication made me feel confident and supported throughout the entire process. Thanks to Hunters, renting out my property has been a positive and rewarding experience. I highly recommend them to anyone looking for a hassle-free property management service.

Ewelina · 23 September 2024

★★★★★ 5/5

Google

Absolutely fantastic estate agents was in my property just over 2 weeks after viewing. The office ladies are lovely friendly and helpful and when I had a problem we’re very quick to respond. Personal touches were much appreciated- a new house card an a box of Yorkshire tea and biscuits were really appreciated plus washing up liquid and bleach for the bathroom- it’s the little things that matter and I would definitely recommend Hunters for rentals Thank you to all the team Lynda x

Lindy · 23 September 2024

★★★★★ 5/5

Google

I cannot thank James and the lettings team enough for their help, assistance and understanding during the last few months. Their professionalism and dedication is second to none and I cannot recommend them enough

Michala · 18 August 2024

★★★★★ 5/5

Google

Very pleased with hunters helped us sell our first home. And will definitely use them again. Mahek Caitlin and Lisa thankyou so much for helping us sell our first home :)

Evie · 16 March 2026

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 5/5

Google

It's my first time in the UK and got a property under Hunters Castleford for rent, very professional & within a couple of days i had a viewing flexibly arranged and the property they let was immaculate & ready to move in on the specified date. Olivia, Beth and the team went above & beyond to help me as it's my first time around, having just relocated. Everything was explained and the team is always on standby to answer questions and offer needed help. The process was fantastic from start to finish and we are very happy in our new home. I am looking forward to a long lasting and fruitful tenancy. A special THANK YOU to the rest of the Castleford team, you are all doing an amazing job. I couldn't recommend the team more!

Memory · 30 October 2023

★★★★★ 5/5

Google

The team at Hunters have helped me to acquire two fantastic investment properties in Castleford, renovate them and let them on long term professional tenancies. From start to finish the service has been second to none. The communication from Andy has been consistent and accurate throughout and I now know that I have a long term partnership in place for ongoing investments. As an investor based in Essex investing in Yorkshire it is reassuring to know that I have a solid team working in my best interests. I can recommend these guys without hesitation as they are dedicated professionals!

Gavin · 30 October 2023

★★★★★ 5/5

Google

Super helpful! I had an issue with my boiler upon return from a vactavtion. However, I got the support I needed quickly and it was resolved within 24hrs - massive thank you to Andy who helped get this sorted for us. Also teaches me how to fix stuff going forward!

Ben · 26 August 2023

★★★★★ 5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

★★★★★ 5/5

Google

Great service from Lisa in the Castleford branch. She provided regular updates and responded quickly to any queries we had. The house was sold in 3 days. Highly recommended.

Jayne · 16 March 2026

★★★★★ 5/5

Google

I highly recommend the services that Kiera, Olivia and the team at Castleford provide. In recent times I have purchased and let properties through Hunters and can’t fault anything. They are a great bunch of people who communicate well and complete tasks swiftly. Use them, you won’t be disappointed!

Simon · 26 August 2023

★★★★★ 5/5

Google

Our agent we dealt with was Olivia. She was very professional, friendly and courteous at all times. She answered all of our questions quickly and helped resolve any matters, in relation to our property, in an understanding and positive way. She made the whole experience painless! Thank you Olivia!

Graeme · 26 August 2023

★★★★★ 5/5

Google

Used Hunters for buying my first house and cannot fault them! Hollie and Lisa were very helpful and friendly and kept me up to date during the whole process. Lovely welcome box as well when I picked the keys up ☺️Wouldn’t hesitate to use again or recommend Thank you!

Hannah · 26 August 2023

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

Big thanks to the Hunters team! Home sweet home. Especially grateful for Lisa’s support, she kept me informed every step of the way, making the whole experience stress-free.

Ken · 16 March 2026

★★★★★ 5/5

Google

Throughout our process we dealt with Lisa and Hollie. These amazing ladies made us as first timer buyers feel at ease with each step and kept us well informed throughout. The process went extremely smoothly and pretty stress free thanks to the hard work Hollie put in around our offer at first as well as the work Lisa put in for us throughout the later stages. Cannot thank the team at hunters enough for the care they have for their customers.

Liana · 26 August 2023

★★★★★ 5/5

Google

Lisa has been excellent in our house buying process so far. She is friendly, approachable and quick in answering and sorting out issues. Thanks Lisa!

Charlotte · 8 November 2024

★★★★★ 5/5

Google

Hunters were great the whole way through to get me through the process especially as a first time buyer. Lisa keep me in the loop which was appreciated even with the some of the complications. Definitely would recommend them.

Natalie · 5 December 2025

★★★★★ 1/5

Trustpilot

Awful experience

Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.

Anthony · 6 September 2025

★★★★★ 5/5

Google

Have been using Hunters for the last few years to manage a BTL in Pontefract they have been proactive and helpful, recently placing a fantastic tenant. The Lettings team have been great throughout the whole process keeping it easy and hassle free, thank you Andy and James.

Joseph · 26 August 2023

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026