Trusted Agent profile

Hunters reviews

★★★★★

917 reviews across 3 platforms

6 Bank Street, Castleford WF10 1HZ

Hunters's Castleford office at 6 Bank Street is rated 3.4 out of 5 across 917 reviews on three platforms, including 402 Google reviews rated 4.9. The 514 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

402

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Hunters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Castleford office, from every platform, shown as written. First names only.

5/5

Google

We have recently sold our late Uncle’s house with Hunters of Castleford. We have never sold a property before and was feeling rather anxious, but our fears were unfounded as everyone was very kind, pleasant and professional, consistently keeping us informed and up to date with the process. Caitlin was the first person who we spoke to, she greeted us with a warm smile and generally got the process started. Lisa’s expertise and confidence became very evident as she guided us through the process, always returning my phone calls in a timely manner. Thank you everyone I will certainly recommend in the future.

Denise · 16 March 2026

Agent replied · 16 April 2026

Thank you Denise for taking the time to leave us a review! I hope the Grandad clock has found a lovely new home!

5/5

Google

As a solo first-time buyer, I couldn’t have asked for better support from Hunters. The whole process felt overwhelming at times, but Lisa was fantastic from start to finish. She kept in regular contact, explained everything clearly, and made sure I always knew what was happening. Her reassurance and professionalism really made a difference and helped make my first home purchase a positive experience. I’d highly recommend Lisa and the team at Hunters to anyone, especially first-time buyers! Thanks again!

Shauna · 16 March 2026

Agent replied · 16 April 2026

Thank you Shauna for taking the time to leave Lisa a review we really appreciate it.

5/5

Google

Absolutely outstanding service from start to finish. As a first time buyer I was quite nervous but the team at Hunters made the whole process feel easy and stress free. Everything was explained clearly and I always felt supported. Kiera was welcoming kind and informative during viewings and always happy to work around my schedule. Lisa kept in touch throughout with regular updates which made everything run smoothly. Everyone at Hunters was friendly helpful and always happy to answer any questions. I could not recommend them enough. Thank you so much to the whole team. 💛

Georgina · 16 February 2026

Agent replied · 16 April 2026

Thanks Georgina so much for taking the time to leave us a review we really appreciate it.

5/5

Google

Max at Hunters Castleford has been great from day one. He introduced himself right at the start of our tenancy and checked in to see how we were doing, which instantly put us at ease. Super friendly, really helpful, and just easy to chat to. He then gave us a call a week later purely to see how we were settling in, how the move was going, and if we needed anything at all. It was such a nice, personal touch and not something you get very often. Max is genuinely down to earth and approachable, and it feels like he actually cares rather than just ticking boxes. A real credit to Hunters Castleford and a pleasure to deal with. Honestly from applying for property to getting the keys every single one of them have been amazing, especially Beth! Beth has guided us through everything from start till finish. 100% RECOMMEND! Thank you Hunters and a massive thank you to Beth!

Amy · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for leaving Max a lovely review we really appreciate it.

5/5

Google

We’ve had a fantastic experience with Hunters Castleford and honestly couldn’t recommend them highly enough. Beth supported us with our application from start to finish, right up to getting the keys, and she was brilliant throughout. She was always happy to help, answered any questions or queries we had, and was so down to earth and approachable. She really made the whole process smooth and stress free. Max has since taken over as our tenancy agent and our main point of contact, and he has been wonderful. At the very start of our tenancy, Max called my wife to introduce himself and check in, which was such a nice touch. He was friendly, helpful, and reassuring. He then followed up a week later to make sure everything was going well, checked whether the small issues we’d raised had been resolved, and made sure their electrician had been in touch to check the property. That level of care and follow up really stood out to us. Hands down, this is the best letting agency we’ve worked with. Super helpful, friendly, and genuinely down to earth people who clearly want the best for their tenants. Thank you Hunters Castleford, and especially Beth and Max!

Aldo · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your lovely review we really appreciate it.

5/5

Google

We purchased a House that was up for sale via Hunters. Everything was pretty easy, transparent and all went smoothly. Lisa kept checking in on us keeping us upto date with info checking if we had any quires. Also a lovely lady called Katylin who was the 1st person we met from Hunters was really good - showing us around and answering all out questions.

Gill · 26 March 2026

Agent replied · 16 April 2026

Thank you Gill for leaving a lovely review. Appreciate it, good luck in your new home.

5/5

Google

Recently completed on my first home and I couldn’t be more pleased. Worked very closely with Sally and Lisa and they really are top notch! Sally really considered what we were looking for in a property and helped us find a perfect fit. Lisa kept in constant contact and was always there for any progression questions. Excellent communication throughout the process and keeping me up to date at all times. Couldn’t be happier with how they made us feel. Amazing group, they do know their stuff!!!!🤍

Tyler · 12 November 2025

Agent replied · 12 December 2025

Thank you Tyler for leaving us 5 stars we really appreciate it ⭐️

5/5

Google

We have just completed on our late parents bungalow. Hunters at Castleford was highly recommended to us and I'm glad to say they didn't let us down. A very professional and knowledgeable team who certainly made you feel they were working for us to make it as smooth as possible under the circumstances. I would 100% use them again and recommend them for anyone to give them a try. Sally, Ali, Lisa, Caitlen and Keira were the ones we dealt with but I'm sure who ever you deal with will be just the same. Many thanks P and B

Bridie · 12 November 2025

Agent replied · 12 December 2025

Thank you both for your lovely comprehensive review and also for the sweet goodies you brought into the office it’s very much appreciated and you were a pleasure to work with

5/5

Google

We recently bought a house as first time buyers through Hunters, unfortunately we had many hurdles due to solicitors etc but hunters really did exceed expectations. Lisa kept in touch constantly and chased solicitors weekly which really helped, she always updated me and we finally got there in the end. Also great service from Keira who kept in touch and really helped push the process along. Also Mehak who showed us the property and always helped when needed. Amazing service from start to finish. Thanks again ☺️

Emily · 16 October 2025

Agent replied · 16 April 2026

Thank you Emily for taking the time to leave us a lovely review, hope you're enjoying your gorgeous new home!

5/5

Google

I've recently moved into a rental property and the Hunters team at Castleford have been amazing. From the first contact I had with Elysia arranging the viewing, she was friendly and so helpful. Andy and Beth who handled the checking process and kept me informed every step of the way. Finally, a big thank you to Nathan who was always there to answer my wierd and wonderful questions. Thank you so much team Castleford for making my rental experience a truly positive one. Xx

Carolyn · 13 October 2025

Agent replied · 12 December 2025

Thanks for taking the time to leave us a review its very much appreciated

5/5

Google

Me and my partner have just moved into a rented house with hunters, from start to finish the service has been exceptional with constant communication with the team and it really did put us at ease as we were doing a full relocation. I’d like to say a massive thank you to Beth who has dealt with us from start to finish and really has been a godsend throughout it all answering any questions we had etc. Thank you so much Beth for making this experience so wonderful for us both 🤍

Ellie · 16 September 2025

Agent replied · 16 April 2026

Thanks Ellie for taking the time to leave us a review its appreciated

5/5

Google

As a Landlord for many years, managing our own properties, we have only used Hunters to advertise our properties. All the team are very supportive and helpful, in particular Beth, James, Menak, Max, Cullen and Andy to name just a few. When the time comes to choose an estate agent to fully manage our property portfolio, I would definitely choose Hunters. They are a very professional firm with staff who have, between them, a wealth of experience in meeting the needs of Landlords and being equally able to confidently deal with queries from tenants, ensuring property repairs are speedily addressed and all properties remain well maintained with, as far as as possible, happy and secure tenants.

Susan · 16 September 2025

Agent replied · 16 April 2026

Many thanks for taking the time to leave a really lovely review its appreciated.

5/5

Google

Hunters were my last hope at being a landlord. I moved to them after a bad experience with a previous tenent. I was anxious moving forwards and trusting a great tenent would be found. I chose the hands off approach and didn’t trust that would be exactly what I would get. When in fact they did all and more for me. The tenent we chose were amazing I never had any hassle of any sort, any issues that arose were sorted in house as that was my wish. Keria was a wonder women with communication I always trust her. James in letting a took care of everything also from choosing the tenent to them leaving after contracts had ended. I have since sold 2 property's through hunters. Sally, Lisa and Mehak have being amazing also. Everything has being so clear and organised. Things done when they say they will be. Honestly a dream to work with: can not recommend these guys enough in all aspects of estates. Thank you once again for enabling me a smooth transition in something that can be the most stressful: you guys are the best. Rebecca

Rebecca · 16 August 2025

Agent replied · 16 April 2026

Thanks Becky for such a lovely review we're very grateful.

5/5

Google

We recently sold our apartment in Pontefract through Hunters and were really pleased with the service throughout. The team kept us updated with prompt communications and regular progress updates. We mainly dealt with Lisa and Mehak, both were professional and supportive, with Lisa in particular being proactive and fully engaged throughout the process. Although the sale took a little longer than we’d hoped, the efforts from Hunters ensured it kept moving and ultimately got over the line. Thanks again to the team!

Rob · 16 August 2025

Agent replied · 16 April 2026

Thanks for taking the time to leave us a review its appreciated

5/5

Google

From Frustration to Full-On Respect. When I first moved in through Hunters, it wasn’t all smooth sailing. Teething problems cropped up, bits not sorted properly, a few hiccups with the setup, and I’ll be honest, I was well unimpressed. Felt like I was chasing my tail from the get-go, thinking, “This is going to be a faff.” But this is where Hunters really showed what they’re about. Beth, right from the off, handled the letting like a pro. Everything was crystal clear, no fluff, and her communication was second to none. I mean, proper thorough, always kept me in the loop, no question too small, no delay on replies. She brought that rare mix of professionalism and personality that makes you feel like you’re genuinely being looked after. And when issues popped up, her and Max didn’t shy away. Max was bang on with the action, quick, efficient, and not once did he kick the can down the road. They tackled it all head-on, kept it human, and sorted it without fuss. That graft and care? That’s what earns respect. It’s easy to trust a company when things go right, but it’s when they go wrong that you find out who’s really got your back. Hunters did. They didn’t just fix things, they reassured me, kept it professional, and cracked on until I was fully settled. Now I wouldn’t hesitate to recommend them. If you’re looking for an estate agent that’s got the know-how, heart, and grit to go above and beyond, Hunters is it.

Rob · 16 July 2025

Agent replied · 16 April 2026

Thanks Rob for such a comprehensive and honest review we're really grateful.

5/5

Google

As a first time buyer, I was going into a lot of unknowns and had plenty of questions ready to go! The team at Hunters, Castleford have been nothing but professional and supportive from start to finish. The viewing process was straightforward and simple and a special mention to Mehak who provided sound advice and help during the viewing process! Once the process of buying began, this is where I really was impressed with the level of service. A huge shoutout to Lisa who was assigned to support me. Lisa showed care and attention throughout, often answering weekend and late evening messages (sorry!) and above all else, kept me in the loop with the sellers situation and just showing a genuine care and attention that all first-time buyers should have! Lisa is a big credit to Hunters and overall this has been a seamless process from start to finish!

Chris · 16 July 2025

Agent replied · 16 April 2026

Thanks Chris for taking the time to leave us a review its appreciated

5/5

Google

I have used Hunters for many years in order to find suitable tenants for my property. They have always been very helpful, professional and friendly. They recently assisted in advertising my property and kept in touch regularly with updates, contacting solicitors etc. Communication is essential and I would like to send thanks to Sally for help in the past and Lisa for keeping things moving during more recent times.

Jacqui · 13 October 2025

Agent replied · 12 December 2025

Thank you Jacqui for taking the time to leave us a review, we love working with you! Its really appreciated many thanks

5/5

Google

I have been using Hunters for approximately two months to assist with renting out my property, particularly in light of the increasing rules and regulations. From the initial consultation through to each stage of the process, the team has demonstrated a high level of professionalism. They have consistently provided clear, straightforward explanations, making everything easy to understand. It has been a genuine pleasure working with them, and I would have no hesitation in recommending their services to others. Thank you James and Andy

Amanda · 10 April 2026

5/5

Google

Beth was really helpful throughout the whole process. She always replied quickly and kept things clear and straightforward. There were a few hiccups during referencing, but she was very helpful in getting things sorted, which we appreciated. We’ve now moved in and everything went smoothly. Thanks again for all your help.

Jenny · 16 February 2026

Agent replied · 16 April 2026

Thank you Jenny for taking the time to leave Beth a review we really appreciate it.

5/5

Google

Great service from Andy Wiles in Letting my property in Castleford - fully let out in under 2 weeks no issues 😊 Just had another great experience with them letting out my 2nd property in 2 weeks when another agent attempted unsuccessfully for 6 weeks. Thank you to Beth & Max for their swift efforts in getting the tenant found and moved in.

Aman · 16 October 2025

Agent replied · 23 October 2024

Thank you Aman for taking the time to leave a review much appreciated.

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

5/5

Google

Hunters Castleford, and specifically James Czibor, have been nothing short of exceptional since I started working with them over a year ago to manage my property. James is always one step ahead with anything that needs doing, great at keeping me updated and Hunters have been friendly and reliable since day one. I’d highly recommend Hunters to anyone. 5-stars!

Ben · 14 November 2025

Agent replied · 12 December 2025

Thank you Ben for leaving a review, James works really hard for our Landlords so we really appreciate you taking the time.

5/5

Google

We have been very impressed with Hunters, Castleford. We live in Cambridgeshire so it was very important we used a company we could trust. Our house was rented out very quickly and James Czibor was exceptionally helpful from start to finish. He answers communications swiftly and always has a solution! If you have a home to rent out, I highly recommend you contact him.

Karen · 20 August 2025

Agent replied · 16 April 2026

Thanks Karen for taking the time to leave us a review its very much appreciated

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters

How many reviews does Hunters have?

Hunters's Castleford office has 917 reviews across three platforms: 402 on Google, 1 on Yell, 514 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hunters's rating?

Hunters is rated 3.4 out of 5 across all 917 reviews, and 4.9 out of 5 on Google from 402 reviews, checked 9 October 2026.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Where is Hunters's Castleford office?

Hunters, 6 Bank Street, Castleford WF10 1HZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.