Trusted Agent profile · Castleford

Hunters Castleford reviews

★★★★★

953 reviews across 3 platforms

6 Bank Street, Castleford, WF10 1HZ

Hunters's office in Castleford, at 6 Bank Street, is rated 3.4 out of 5 across 953 reviews on three platforms, including 402 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.9 / 5

402

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

550

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Castleford office, from every platform, shown as written. First names only.

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

5/5

Google

Hunters Castleford, and specifically James Czibor, have been nothing short of exceptional since I started working with them over a year ago to manage my property. James is always one step ahead with anything that needs doing, great at keeping me updated and Hunters have been friendly and reliable since day one. I’d highly recommend Hunters to anyone. 5-stars!

Ben · 14 November 2025

Agent replied · 12 December 2025

Thank you Ben for leaving a review, James works really hard for our Landlords so we really appreciate you taking the time.

5/5

Google

We have been very impressed with Hunters, Castleford. We live in Cambridgeshire so it was very important we used a company we could trust. Our house was rented out very quickly and James Czibor was exceptionally helpful from start to finish. He answers communications swiftly and always has a solution! If you have a home to rent out, I highly recommend you contact him.

Karen · 20 August 2025

Agent replied · 16 April 2026

Thanks Karen for taking the time to leave us a review its very much appreciated

5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

Elisabeth Allan was very friendly and was a great help in answering all my questions relating to moving to my new rental property. Always answered all my queries very promptly. Overall experience with Hunters Castleford was very positive.

Kimberly · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for leaving Beth a review we really appreciate it.

5/5

Google

Whilst I am yet to purchase a property from Hunters in Castleford, I feel the need to write this review and commend the exemplary service I have received thus far. My first interaction was with Mehak who was very friendly and welcoming. She took the time to listen and offer advice and even took the time to introduce me to James. James also, I was very impressed with, he took the time to chat with me and again offer advice and guidance. The person with whom I’ve had the most interaction with is Danielle. Danielle has shown me several properties now and I’ve found every meeting with her to be like old friends conversing about a mutual interest. That said, she is very professional in her job towards both myself and the existing property owners / tenants and she puts our needs and thoughts first when conducting a viewing. Danielle is a true credit to the public facing side of Hunters and whilst my side hustle is property rental, my core business is retail and i’d employ Danielle today to run my sales.

Umar · 8 November 2024

Agent replied · 8 December 2024

Thank you Umar what a lovely review to leave! You’re a pleasure to deal with. Much appreciated.

5/5

Google

I’ve lost sleep over the rental market at the moment, but with the experience my partner and I had with Hunters it made it all worth it! Beth helped us get the house we could’ve only dreamt of and really went the extra mile to make sure every box was ticked. We had some really unexpected hurdles but thanks to Beth sticking with us and being understanding of the situation we were able to have a really “human” outcome. I’ve felt a really warm welcome into my new home and part of that is due to the guidance I’ve had from Hunters. By far the best experience I’ve had with any letting agency, it’s nice to feel they genuinely care! At this moment, I’m able to sit in my new home writing this review knowing I now have the needed space to live my life, a world of weight has been lifted off of my shoulders despite what felt like all odds being dealt against my favour. I look forward to any interaction I may need to have with them in the future, I don’t feel like I need to hesitate before getting in touch which is a change 🕺

Curtis · 26 October 2024

Agent replied · 9 November 2024

Thank you Curtis, you were both a pleasure to work with. Glad you’re enjoying your new home! We got there in the end!! Many thanks for taking the time.

5/5

Google

Previously being with another agent and not having the best service , coming to Hunters Castleford has been phenomenal. Their service is second to none, always at hand when we have questions and could not recommend them more highly for service across the board A&L Griffiths properties

Alison · 16 November 2025

Agent replied · 16 April 2026

Thank you Alison for leaving us a review we really appreciate it.

5/5

Google

Beth was fantastic moving myself and my partner into our new house. We were moving from Plymouth and made us feel at ease and was really organised. Couldn’t have done more to help

Emma · 16 March 2026

Agent replied · 16 April 2026

Thank you Emma for taking the time to leave Beth a review and we hope you’re loving your new home.

5/5

Google

Beth and James have been first class with my on boarding process for my letting properties. James has been absolutely on it with all queries and getting tenants sorted. Would absolutely recommend them to anyone. I was sceptical of the value of letting agents but James and Beth have put that to bed!!

Ali · 16 September 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us a lovely 5 star review its very much appreciated

5/5

Google

I am incredibly grateful to Caitlen Arrowsmith for the outstanding service she provided in helping me find a beautiful rental property. From the first inquiry to the final paperwork, the entire process was seamless and stress-free. Caitlen was professional, attentive, and always available to answer any questions or concerns. She truly went above and beyond to ensure that I found a home that not only met but exceeded my expectations. The property is stunning, and I couldn’t be happier with the experience. I highly recommend Caitlen Arrowsmith and her services to anyone looking for a new place to call home!

Vladut · 2 October 2024

Agent replied · 23 October 2024

Thank you Vladut for your lovely review. Much appreciated.

5/5

Google

Peter who shows you around the property is 10/10 he answers all questions hes a friendly face there is always service with a smile , i found him very helpful and so pleasent to meet. Hes showed me around a fair few houses and im always glad to see its him. Id also like to thank James, Beth, Nathan, Max, Andy and Catie which are the rest of the team and are also nothing but helpful and provide A* service. As a person with chronic anxiety and depression this experience has been nothing but calming and pleasent and with your company enjoyable, iv viewed so many houses with many different companys and been declined time after time and wanted to call it a day .but your team would always keep me going and certainly turn my frown upside down. By far best company and team . I carn't suggest them enough! Continue been yourselfs you all should be proud.

Bethany · 23 September 2024

Agent replied · 23 October 2024

Thanks Bethany, you’re a pleasure to deal with. Much appreciated.

5/5

Google

Another fantastic experience dealing with Hunters in Castleford. The whole team were slick as usual. Special mention to Lisa for holding our hand throughout and keeping it all smooth. Thank you !

Martin · 16 February 2026

Agent replied · 23 October 2024

Thanks Martin as always for leaving us a 5 stars review you and Debs are always such a pleasure to work with.

5/5

Google

Ive worked with hunters for a number of years now, using their services to let out all of my properties and assist with future buy to let purchases. Their quality and service is second to none. The entire team work unbelievably hard and efficiently. From James who I initially dealt with to Nathan who is my property manager ongoing, Beth, Kiera, Andy and Caitlin - apologies if ive missed anyone as I deal with sales and letting side. Truthfully, these guys are the best by far...! Thanks as always, and I look forward to continuingly expanding our portfolio with you!

Mjca · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave us such a lovely review we really appreciate it!

5/5

Google

I was in a long chain that had a few bumps along the way but my contact Lisa Horsey kept me updated on everything and chased up and down the chain to keep us all informed I would recommend Hunters in future

Mark · 16 November 2025

Agent replied · 16 April 2026

Thanks Mark for your lovely review much appreciated. Enjoy your new home!

5/5

Google

If your looking for a professional agent who cares about selling, is efficient and with great market knowlege then look no further than Hunters Castleford. The whole team are amazing, friendly and when things arent quite going to plan, nothing is too much trouble. We had a few failed sales, nothing to do with them, just a consequence of a tricky sales market. However thanks to Lisa Horsey, Sally Arrowsmith, Keira Wiles and and other colleagues Andy & Janet we got the sale across the line. Well done everyone. Thanks for your patience and professionalism. Highly recommended for sales or rental!

Richard · 26 July 2024

Agent replied · 23 October 2024

Thank you Richard you’re always a pleasure to deal with. Much appreciated.

5/5

Google

Exceptional service and communication throughout the sale of my property. The Hunters team were always to hand when required and managed the sale process efficiently and stress free. 100% recommend the services of Hunters, special thanks to Lisa and Mehak.

Alan · 28 November 2025

Agent replied · 12 December 2025

Many thanks for leaving us a 5 star review Alan much appreciated!

5/5

Google

Just rented a property through Hunters and was working with Beth. She was amazing - helpful and kind throughout the process. She really went above and beyond to make the process as stress free as she could. Thank you Beth for everything :)

Morgan · 16 October 2025

Agent replied · 16 April 2026

Thanks Morgan, really appreciate you leaving us a review

4/5

Google

Beth was very helpful throughout, she was friendly and professional. The reason it is not 5 stars is because we were notified a week before our move in date that our application had been accepted, we completed the reference documents but we're then waiting for the contract for 3 days, we ended up signing the day before move in, we weren't sure if we were going to be moving in then or there would he delays

Katie · 26 July 2024

Agent replied · 25 August 2024

Thank you for your review. As well as the referencing from the tenants perspective a lot of work and time is put into the various processes we need to follow to ensure our tenancies are fully compliant and our properties are fully prepared which sometimes means we can’t always get tenancy agreements out as quickly as we’d like to. Our average time is 10 days from initial registering of interest to moving in so it’s a short timescale to tick lots of boxes as I’m sure you can imagine! Many thanks again for your feedback and we’ll take it on board. We hope you enjoy your lovely new home.

5/5

Google

My experience with Hunters Castleford has been nothing short of exceptional, especially dealing with James Czibor. Entrusting them with the management of my property after a disappointing stint with another agency was the best decision I've made. From the moment Hunters Castleford started taking over the management, they left no stone unturned in rectifying any issues and optimizing the property's potential. Georgia’s dedication to ensuring compliance standards were met was remarkable, providing me with peace of mind knowing that my property was in good hands. What truly sets Hunters Castleford apart is their unwavering commitment to achieving market value for my property. Despite the initial setback of below-market rates, their expertise and diligence shone through as they implemented effective strategies to maximize rental income. 5 Stars from me all round for the team!!!! 100% recommend to any landlord!

George · 27 April 2024

Agent replied · 25 August 2024

Wow that’s a great review George thank you for taking the time! We’re looking forward to a long lasting working relationship with you. Many thanks again!

5/5

Google

Thank you to everyone that helped my son Jude move into his property. Beth in particular was a superstar. Many Thanks Nicola

Nicola · 16 March 2026

Agent replied · 16 April 2026

Thanks Nicola for taking the time to leave us a review we really appreciate it.

5/5

Google

Good afternoon. I would like to leave my feedback. Thank you for your help with renting the property. Everything was handled kindly, quickly, and pleasantly. The whole team was very supportive. Kind regards!

Катерина · 12 December 2025

Agent replied · 16 April 2026

Thank you for your lovely 5 star review we really appreciate it

5/5

Google

Completed my Sale yesterday with Hunters and don't have a bad word to say. Every step of the way was well explained etc. Very friendly people to deal with, not just robots like some estate agents. From Keira coming to value the property, Danielle being swift letting me know when viewing requests were made and feedback afterwards, Mehak was brilliant in sorting out the final steps after I had accepted an offer, always on hand to update and Finally Lisa once my property had sold was always keen to update me how everything was going until completion date. One of the other reasons I selected Hunters was honesty of the fees involved whereas others do not always give the best price from the start.

Sam · 16 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Castleford

How many reviews does Hunters Castleford have?

Hunters's Castleford office has 953 reviews across three platforms: 402 on Google, 1 on Yell, 550 on Trustpilot (across the whole business).

What is Hunters Castleford's rating?

Hunters Castleford is rated 3.4 out of 5 across all 953 reviews, and 4.9 out of 5 on Google from 402 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Where is Hunters's Castleford office?

Hunters Castleford, 6 Bank Street, Castleford, WF10 1HZ.

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