Trusted Agent profile Β· Castleford

Hunters Castleford reviews

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917 reviews across 3 platforms

6 Bank Street, Castleford, WF10 1HZ

Hunters's office in Castleford, at 6 Bank Street, is rated 3.4 out of 5 across 917 reviews on three platforms, including 402 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.9 / 5

402

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Castleford office, from every platform, shown as written. First names only.

5/5

Google

Excellent Letting Agent. Can't praise Hunters enough! Great comms, smooth moving in process and ongoing tennant support. Thank you to Beth, Caitlen and Max for all your help.

Colin Β· 16 September 2025

Agent replied Β· 16 April 2026

Many thanks for taking the time to leave us a 5 star view we're really grateful

5/5

Google

My experience with Hunters (Castleford) has been excellent from start to finish. Keira, Hollie and Lisa have done a brilliant job from putting my house on the market, agreeing a sale and then through to completion. They have kept me updated throughout and answered any queries I had quickly. Easy to engage with and always helpful. Fee was very reasonable too, one of the best I’ve seen. Hunters come highly recommended by me. Thanks again Hunters!

Marcus Β· 26 August 2023

Agent replied Β· 25 August 2024

Thanks Marcus, much appreciated. Best wishes for your future.

5/5

Google

I'm currently in the process of selling my house with Hunters and I can't thank the team enough for all their help so far, in particular Keira & Lisa they have both been fab and kept me up to date at every step in the journey so far and would highly recommend them to anyone looking at buying or selling!

Sophie Β· 26 July 2024

Agent replied Β· 23 October 2024

Thank you Sophie for taking the time. Best wishes for the future.

2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P Β· 7 May 2026

5/5

Google

Hunters team were extremely professional thought out our sale. From the valuation to end selling. Every time we had a question they helped find the answer if they did not already know. Chased all other parties up to make the sale go through. Always pleasant on the phone or in person. Good team got the job done. Thanks

Garry Β· 16 February 2026

Agent replied Β· 16 April 2026

Thanks Garry so much for leaving us 5 stars we really appreciate it.

5/5

Google

I must say Hunters in Castleford have been amazing ! Our house sale is still going through but I would like to say a huge thanks to the team ! Mehak Ali has been so great at keeping us in the loop and not once have we had to chase anything up she was always one step ahead ! Keira Wiles also and Sally Arrowsmith thanks so much for all your help ! Danielle was also lovely too in keeping us up to date with things ! The guy that did the photos was so lovely and is definitely good at what he does !!! Here’s to moving into our new home in the near future !!! Thanks guys wouldn’t hesitate in using you again ! πŸ˜ƒ

Mrs Β· 25 December 2024

5/5

Google

Great Service, Lisa and Sally kept me informed throughout quite an exasperating chain of solicitors. Definitely recommend.

Tanya Β· 5 December 2025

Agent replied Β· 16 April 2026

Thanks Tanya for leaving a lovely review. We appreciate it.

5/5

Google

Just want to say a big thank you to the ladies of Hunter's. From Sally & the probate quote to listing with Caitlyn the service has been second to none. Special thanks do have to go to Lisa who definitely has the patience of a saint. THANK YOU ❀️ Donna & Paul Naylor

Donna Β· 16 March 2026

Agent replied Β· 16 April 2026

Thanks Donna for taking the time to leave us a review we really appreciate it.

5/5

Google

My experience with hunters as a first time buyer was very positive. They were timely in communicating, proactive in sorting things, and very supportive & transparent about the process which was really appreciated as a buyer. I had tried to complete in another proper with a different estate agent, unfortunately that purchase fell through but it did give me an appreciation for the way Hunters do things - it was night and day compared to the other firm.

Joe Β· 25 July 2025

Agent replied Β· 16 April 2026

Thanks Joe for leaving us a review we really appreciate it. All the best in your new home!

5/5

Google

My experience with Hunters agency from Castleford has been really good. From the first meeting with Andy and through the entire proccess all has been so easy. Very good communication with Beth and smooth process of lettings. Iam happy with their service, fees and will easy recommend them to others .

Kriss Β· 26 October 2024

Agent replied Β· 8 December 2024

Thank you so much for your lovely review it’s much appreciated.

5/5

Google

Had an amazing experience from start to finish, Beth & Max are amazing made the move seamless, easy to contact and lovely to speak to, no issue has been too much and they have helped with anything needed. The electronic sign is soo convenient especially working full time. Thank you so much

Bryna Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for leaving us a review we really appreciate you taking the time.

5/5

Google

The agency really helped with speeding up the process of the house purchase. I mainly thank Lisa Horsey for her quick responses and always being so helpful.

Andreia Β· 16 August 2025

Agent replied Β· 16 April 2026

Thank you for taking the time out to leave us a 5 star review we are grateful.

5/5

Google

A big thanks to Mehak for all of her help so far in the purchase of our new home. From booking a viewing to having an offer accepted in a matter of days. Communication has been on point throughout. I hope the rest of the process is just as smooth! Thanks again.

Dan Β· 23 September 2024

Agent replied Β· 23 October 2024

Thanks Dan for your 5 stars! Much appreciated.

1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS Β· 11 April 2026

1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar Β· 19 November 2024

5/5

Google

Very pleased with the way our sale was handled. We were kept well-informed throughout the process. The staff professional, friendly and helpful, in particular Mehak and Lisa. Thank you.

Anne Β· 16 July 2025

Agent replied Β· 16 April 2026

Thank you Anne for taking the time to leave us a review its really appreciated

5/5

Google

Fantastic company and service and like to thank Beth for being really helpful and supportive and definitely recommend to others

Mrs Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you for your 5 star review its really appreciated

5/5

Google

Hunters recently sold my mother-in-law’s house, and the service went above and beyond what I assumed was normal for an estate agency. From start to finish, the team were professional, proactive, and genuinely supportive during what can be a stressful process. Communication was excellent throughout, we were kept informed every step of the way, and nothing ever felt like too much trouble. Their knowledge of the market and attention to detail really stood out, and they handled everything smoothly and efficiently. What really made the difference was their personal touch and willingness to go the extra mile, which gave us complete confidence from day one. I wouldn’t hesitate to recommend Hunters to anyone looking to buy or sell, a truly outstanding service. ⭐⭐⭐⭐⭐

Rachel Β· 2 April 2026

5/5

Google

My boyfriend and I bought out first home with Hunters in November. Their communication was great throughout keeping us up to date with what was happening. Hollie looked after us on the home we bought but we had previously spoke with Tyler on house that fell through (no fault of Hunters). Both were friendly, efficient and professional throughout. We would definitely recommend buying/selling with the team. 10/10 service, we wouldn’t hesitate to use again. Thanks a lot!

Ella Β· 24 January 2023

Agent replied Β· 23 January 2025

Thanks Ella much appreciated

5/5

Google

My partner and myself used Hunters in Castleford to sell 2 properties for us. We mainly dealt with Lisa Horsey and Tyler who were extremely good at keeping us upto date which was fantastic as our solicitor was hopeless. Both Lisa and Tyler did alot of chasing in our behalf and without them we wouldn’t have known what was happening. The whole team were nothing but professional but special thanks has to go to Lisa and Tyler - thanks again for everything.

Louise Β· 26 August 2022

Agent replied Β· 25 August 2024

Thanks Louise for your review and great feedback for the team it’s much appreciated

5/5

Google

I want to thank Hunters for an amazing job they have done in assisting with my purchase of a property. At the outset Hollie showed me round the property and began the process and was really helpful and was always quick to respond to any queries. Lisa progressed matters to conclusion and throughout the process in my view went above and beyond in her dealings with me, always responding to any queries I raised very swiftly and acting as a point of contact at all times. I would highly recommend Huters to anyone buying or selling a property. Buying a property can be a stressful process but Hunters alleviated most of the stress. Les

Leslie Β· 26 August 2022

Agent replied Β· 25 August 2024

Thanks so much for your feedback much appreciated

5/5

Google

I have been actively buying and selling property for the past 15 years and wish that I had met Sally and the team much sooner. I was so impressed by the down to earth, genuine, professional service I received after instructing in June this year, that I chose Hunters to market a further 2 properties. If you are wanting to sell in an area covered by Hunters Castleford then you would be wasting your time calling other agents. Everyone that I had communication with in the office were fantastic but I would like to make special mention of Sally and Hollie with whom I had most contact. Looking forward to working with Hunters going forward.PositiveResponsiveness, Quality, Professionalism, Value

Graham Β· 26 August 2022

Agent replied Β· 25 August 2024

Graham. Wow. What an amazing review. Thank you so much for your words, the girls really are superstars in the office and I’m extremely proud to have all of them on my team. They genuinely care about our clients and go over and above. Thank you for your continued business it’s greatly appreciated and likewise look forward to working with you more in future.

5/5

Google

We found the staff at Hunters in Castleford very helpful and efficient from arranging the first appointment to view right through to completion of the sale. Hollie was very friendly and gave us all the information about the property. She was very flexible in quickly arranging a second viewing my daughter to be able to join us and passed on all the requirements about the information she would require to able to start the purchase process. Hollie has kept us up to date throughout the process. Hollie's enthusiasm for her job and her knowledge are obvious and we feel lucky that she dealt with the house purchase for my daughter.PositiveResponsiveness, Professionalism

Zoe Β· 26 August 2022

Agent replied Β· 25 August 2024

Zoe that’s an amazing review thank you so much for taking the time out. Hollie absolutely loves her job and takes it very seriously so it’s brilliant to hear feedback like that. Many thanks again

5/5

Google

Highly recommend Hunters to anyone wishing to sell a property. I came to Holly at Hunters after a horrific experience with Strike & Holly was very quick & efficient at getting the ball rolling I had my house valued immediately Holly was very thorough about the whole process and never pushed me into anything (which I liked!!). She made me feel at ease & had my property photographed and up for sale within days (probably 24hours!!) I was extremely impressed. We then had viewings booked and sold the house within three days of being on the market. The whole process was so easy! Can’t Thank Holly at Hunters enough for her efforts. Also Lisa the sales progresor kept us updated throughout which makes the process a lot easier!PositiveResponsiveness, Professionalism

Carly Β· 26 August 2022

Agent replied Β· 25 August 2024

Carly what an absolutely amazing review. Thank you so much for your kind words, the team work really hard behind the scenes to get great results for our clients. All the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Castleford

How many reviews does Hunters Castleford have?

Hunters's Castleford office has 917 reviews across three platforms: 402 on Google, 1 on Yell, 514 on Trustpilot (across the whole business).

What is Hunters Castleford's rating?

Hunters Castleford is rated 3.4 out of 5 across all 917 reviews, and 4.9 out of 5 on Google from 402 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Where is Hunters's Castleford office?

Hunters Castleford, 6 Bank Street, Castleford, WF10 1HZ.

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