Trusted Agent profile · Castleford
★★★★★
953 reviews across 3 platforms
6 Bank Street, Castleford, WF10 1HZ
Hunters's office in Castleford, at 6 Bank Street, is rated 3.4 out of 5 across 953 reviews on three platforms, including 402 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Castleford office, from every platform, shown as written. First names only.
5/5
GoogleUsed Hunters recently after switching from another estate agent. Our experience with Hunters was on another level to the previous company. We were kept informed of the process regularly and in a timely manner. Everyone we dealt with was highly professional. With their hard work and communication skills it made the whole experience as stress free as possible. Would highly recommend and use again!!
Thank you Fiona for a lovely review much appreciated
5/5
GoogleHunters have made our first renting journey as landlords smooth sailing. The team is always ready to answer any questions we have, and I must say a special thank you to Olivia personally, who has provided spectacular customer service. Always performing above and beyond! Thanks again and we look forward to maintaining this collaboration for a long time!
Aleks and Alex you have been a pleasure to deal with. Thank you for being great landlords and all the best in your future endeavours.
5/5
GoogleFantastic service from Keira at Hunters in Castleford. Great knowledge of the property when viewing to purchase and extremely helpful when we had questions. What is so important in the property purchase cycle is an Estate Agent who knows how and when to contact all solicitors in the chain. Keira dealt with all of that without the need for us to even ask. If you’re selling your house I would highly recommend and if purchasing, you would want to find a house listed by Hunters.
5/5
GoogleI have been with Hunters for nearly 2 years now & I honestly cannot fault them, they go above & beyond. No job is to big or small. Massive thank you to James & Nathan especially 😊 …
Thank you so much for leaving 5 stars it’s very much appreciated.
5/5
GoogleI have been with Hunters for nearly 2 years now & I honestly cannot fault them, they go above & beyond. No job is to big or small. Massive thank you to James & Nathan especially 😊 …
Thank you so much for leaving 5 stars it’s very much appreciated.
5/5
GoogleWe have bought and sold may properties over our lifetime, and found the top 3 most popular estate agents left us more frustrated and having to do the chasing up for updates to us, so we said we would try our local estate agents Hunters in Castleford, what a breath of fresh air these girls are, they took away all the hassle, updated us twice a week, worked with our solicitors seamlessly and got the job done in six weeks, all the girls there are on top of there jobs, and a special thanks to Lisa who personally dealt with our sale, she was outstanding, and thank you for an excellent job, I cannot praise this company enough, they are setting the standards of service that others should follow but sadly do not. 5stars from me.
1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
5/5
GoogleWe would like to thank the hunters especially LISA HORSEY for all they do especially when we are profoundly deaf and the communications are so clear and helpful compare to my actual solicitors as they have no deaf awareness. Without Lisa we wouldn’t know what to do at all. So thank you Lisa Horsey you’re a star!
You’re most welcome it’s been our pleasure. Lisa is definitely an asset to our team and we’re proud to have her:
1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
5/5
GoogleWe had a great experience selling our house through Hunters. Both Mehak and Lisa were really quick to respond and kept us updated through the whole process. Lisa went the extra mile to chase things when we asked, which was really appreciated and made things a bit less stressful!
1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
5/5
GoogleWithout a doubt I would use hunters again if we were ever to sell or buy a property, we used for both on this occasion and the experience has been phenomenal. From an initial friendly chat, we never felt pressured and definitely went extra mile to find our specific requirements for an home. When we ever had questions it was never an issue, thank you so much Keira and Lisa, fantastic team ❤️😁
5/5
GoogleUsing Hunters to find and move in our new tenant has been absolutely amazing from start to finish, the service has been fantastic from the whole team especially Olivia who's advice has been invaluable, a five star award to a first class company who I would recommend to any other local landlord, thank you guys.
Peter thank you so much for your review it was pleasure helping you find a tenant. Best wishes
5/5
GoogleWe had the agent Beth Allan. She was so lovely and helped with our move. Very helpful and made everything less stressful. Any enquires I had she was always there to help! Deffo recommend her as your agent:)
Thanks for leaving Beth a lovely review we appreciate it.
5/5
GoogleBeen using Hunters Castleford for six years now with my 9 properties and I couldn't be happier! Andy and Georgia are absolute legends when it comes to finding decent tennants and sorting out any problems that pop up. They’re definately not one of those agents who start ignoring you once they've got your business. Speaking from experience. The best thing is I barely hear about any issues cos they handle everything so well, even an emergency repair once on aSunday (a minor one but still) Many times they've gone the extra mile - proper life savers! Regular inspections, quick maintenance fixes, and they actually answer their phones or whatsapp(imagine that!) Honestly best decision I made was letting them manage my properties. Proper stress-free landlording!
Thank you Michael it’s really appreciated that you’ve taken the time out to leave us this lovely review.
5/5
GoogleA fabulous, efficient and professional experience from start to finish. The whole team were great from the valuation through to completion. Lisa kept me fully updated on a regular basis and answered any queries I had. Would definitely use Hunters again in the future. Thank you.
5/5
GoogleBeth & Max at Hunters Castleford were efficient and professional throughout the journey. Updating at each step of the way. Quick to reply to emails/calls. Informative all the way. A surprise welcome box was given to us which was a lovely gesture. Definitely recommend your service.
5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
5/5
GoogleI came to hunters Castleford March 2023 dealt mainly with James Czibor whom i cannot fault in no way He dealt with any situations i had professionally an promptly James is credit to your company
Thank you Carol for leaving a review. Much appreciated.
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
5/5
GoogleCouldn’t be happier with my experience of selling a home through Hunters. From start to finish they were so accommodating, Sally, Keira and Lisa and their teams were all fantastic, completing all the visits, speaking to me outside of hours around my work schedule when needed, answering any questions I had, and giving me a nudge when I needed it. Really appreciate the hard work put in by Hunters and the great, family feel to their business. Would recommend to anyone (and actually already have to a number of people)
Thank you Rebecca, wish you all the best in your new home. Much appreciated.
5/5
GoogleHunters Castleford were very professional and efficient in the sale of our property. From Sally's initial valuation through to Lisa and Holly who managed our contacts and sale (at 3rd viewing), everything was done seamlessly. The whole process was nowhere near as stressful as I had expected it to be. Many Thanks
Thanks Pauline all the best for your onward move. Your kind words are much appreciated.
5/5
GoogleReally great experience! The professionalism, reactiveness, and friendliness shown by Hunters Castleford at all stages from searching a flat to moving in made everything particularly straightforward. I am also very happy with the ticket system to solve issues on a day to day basis. So far, all the issues I've had, even very small ones, have been dealt with very quickly and efficiently. I'd like to thank in particular Georgia Liddan, who always goes above and beyond to solve problems when they arise. As a tenant, knowing there is someone who really listens and wants to help makes a huge difference! Thank you Georgia and Hunters!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
